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The Wilshire Grand Hotel

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468 Reviews from our TripAdvisor Community

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Showing 462: English reviews
Roseland, New Jersey
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 days ago NEW

The Wilshire Grand Hotel is a wonderful hotel. My office has many locations and everyone has stayed here on and off for roughly 9 or so years. Working with Nelsy, Amanda & Larry has been wonderful over the years. They do what they say they are going to do and you never have to worry or even follow up -... More 

Helpful?
3 Thank 3girls-on-vacation
West Orange, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW

The Wiltshire Grand Hotel in West Orange, NJ is one of the best places that I have ever stayed. The entire hotel staff was awesome. Johanna, Mary, Kevake and Lilliana all showed willingness to assist with anything, and great customer service. Florence is there right at your needs serving the most amazing tasting egg omelets along with the breakfast. She... More 

Helpful?
2 Thank shaydean19
Little Egg Harbor, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 days ago NEW

We decided to stay at the Wilshire on Thanksgiving since it is just a short drive from my son’s home in Verona. I spoke with “Brianna” who was very helpful in making our reservation. We arrived late and when we checked in we were advised that our room had been upgraded to a suite by “Mario”. This was a complete... More 

Helpful?
4 Thank FRABAR2
Paradise Valley, Arizona, United States
Level Contributor
7 reviews
3 hotel reviews
Reviewed 4 days ago NEW

This is an interesting property. Mostly dedicated to weddings. In wedding high season, they will have up to 7 weddings going on at the property. This means that the normally adequate free continental breakfast area gets swamped. We had a suite which was two nice large rooms. The space is ample. The furnishings are OK but not upscale or very... More 

Helpful?
Thank Chuck M
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear Chuck M, Thanks for your review. It is typical to have weddings during holidays and on weekends but I can promise you, we never have more than one at a time. I'm not sure what gave you that idea but when we have a wedding it is just ONE at a time. And frankly we have some of the... More 

Los Angeles, California, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

My brother and I were visiting my family and booked a room with two double beds through Expedia for the long Thanksgiving weekend (Wednesday night through Saturday night). Upon check-in, we were told we were being given a King sized bed with a sofa-bed. The staff tried to explain this was better and that it was being given to us... More 

Helpful?
1 Thank Gil K
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear Gil K, Thank you for posting your review with TripAdvisor. I am so sorry to hear of your issues. When rooms are booked through e-commerce sites the room types are not guaranteed unfortunately. Please contact me directly whether you will be returning to West Orange or not. I would truly appreciate an opportunity to make this right for you.... More 

2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

I've been to several hotels and never slept so comfortable and peaceful like I did at the Wilshire. The workers were extremely nice, the hotel was nice and clean, nice and quiet at night. We truly enjoyed ourselves no disturbances or disruptions.

Helpful?
2 Thank ASL126
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear ASL126, Thank you kindly for posting your wonderful review with TripAdvisor. My team and I don't profess to be perfect. We all do however, work hard and diligently to insure that guests know that you will be happy, comfortable, and treated well when choosing to stay with us. Thank you for noticing and for memorializing it! Sincerely, Ed Reagoso,... More 

Edison, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Work at nearby hospital and usually stay here when I work late. Location is convenient, and rate is affordable . Spacious rooms and ample breakfast. Room service is available or local restaurants. Will be back next month

Helpful?
Thank kimj0nes
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear kimj0nes, Thank you so more for posting your review with TripAdvisor. Your comments are truly appreciated and I do hope you'll stop by and say hello the next time you're in so I have the opportunity to thank you in person. Sincerely, Ed Reagoso, Gen Mgr More 

Matawan, New Jersey
2 reviews
Reviewed 3 weeks ago

We had our wedding at the Wilshire on the catering side and one of the reasons we chose our venue was because of the convenience of having a block of hotel rooms on site so we would not need to shuttle our guests back and forth. The convenience this provided on our busy wedding day was great. However, dealing with... More 

Helpful?
Thank 91ash_b
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear 91ash_b, I thank you for posting your review with TripAdvisor. I'm sorry for any issues you felt like you had to deal with on and prior to your wedding day. Our contracts, similar to other hotels in the same market spell out our processes and procedures pretty clearly. I'm sorry again if there was a misunderstanding. We take all... More 

Swedesboro, New Jersey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Stayed at the Wiltshire Grand for 2 nights for a wedding. The hotel is fantastic. Front desk staff was extremely friendly, plenty of parking. Very spacious king room with pull out sofa, refrigerator and microwave. Large bathroom. The only thing I found inadequate was the in room hair dryer which barely blew out any air. Very nice bar and restaurant.... More 

Helpful?
Thank JerseyJoJo48
Fort Lauderdale, Florida
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

I stayed at the Wilshre Grand for 4 nights a few weeks ago to visit my elderly mother who nearby. I was impressed from the moment I walked into the tasteful lobby and was greeted by a friendly and attentive front desk staff who checked me in an even gave me an upgrade to a beautiful 3rd floor suite with... More 

Helpful?
Thank jadmar01
service1, General Manager at The Wilshire Grand Hotel, responded to this review

Dear Jadmar01, Thank you so much for your wonderful comments. We truly appreciate the time you've taken to so eloquently memorialize your stay with us! Thank you so Very Much! Sincerely, Ed Reagoso, Gen Mgr More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Upscale suburban hotel in the Pleasantdale section of West Orange. Featuring a combination of suites, kings, and double bedded rooms with the finest of touches and a sparkling reputation for service and cleanliness. We offer Free secured WiFi at speeds of 50Mbps, Free Classic American Buffet Full Breakfast, Complimentary local business shuttle, plush linens and oversize towels, our own green line of amenities with no plastic bottles that will linger on for fifty years and of course our free to guest lobby beverage center featuring 24 hour healthy waters, Folgers Coffee & Decaf, and Nescafe Coffee, Espresso, Decaf, Hot Chocolate, and Cappuccino. And of course our daily baked cookies, popcorn, seasonal home-made lemonade and our Sweet Shoppe for that quick snack. We're minutes from Edison's Historic District, South Mountain Reservation, NJPAC, SOPAC, and The Historic Wellmont Theater in Montclair. ... more   less 

Additional Information about The Wilshire Grand Hotel

Address: 350 Pleasant Valley Way, West Orange, NJ 07052-2918
Region: United States > New Jersey > West Orange
Price Range: $223 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Wilshire Grand Hotel 3.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Wilshire Grand West Orange
Hotel Wilshire Grand
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Questions & Answers

Here's what travellers have asked, with answers from The Wilshire Grand Hotel staff and other travellers.
2 questions
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Questions? Get answers from The Wilshire Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are lovely and very accessible from anywhere in the hotel.”
 of 5 bubbles 3girls-on-vacation, 29 Nov 2016 | Read review
“Very peaceful, quiet. The middle rooms are closer to the elevator.”
 of 5 bubbles shaydean19, 29 Nov 2016 | Read review
“We were only overnight - just to sleep, but it was very quiet”
 of 5 bubbles FRABAR2, 29 Nov 2016 | Read review
“Triple-confirm the type of room you booked by calling”
 of 5 bubbles 630gilk, 27 Nov 2016 | Read review
“King beds are very comfortable”
 of 5 bubbles kimj0nes, 12 Nov 2016 | Read review
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