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Courtyard By Marriott West Orange

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8 Rooney Cir, West Orange, NJ 07052-3302
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$161
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Courtyard
US$149
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Free cancellation until 24/05/22
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US$161
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Traveller (15)
Room & Suite (16)
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 27/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard By Marriott West Orange
Updated 27/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 5 hotels in West Orange
Location
Cleanliness
Service
Value
Enjoy our fully-renovated hotel with modern decor, comfortable rooms and a convenient location just 25 miles from New York City at Courtyard by Marriott West Orange. Our West Orange, NJ hotel is located near top businesses, the Prudential Center, Seton Hall University, Montclair State University and the Turtle Back Zoo. Easily reach Manhattan, a 25-mile trip, using the New Jersey Transit. During your stay at our West Orange hotel, enjoy updated guest rooms and suites with complimentary WiFi, 43" flat-screen TVs and upscale bedding. Catch up on work, socialize or relax in our new, modern lobby featuring meeting space, a business library, cozy seating and a 52" GoBoard touchscreen TV. Stop by The Bistro in the morning for your favorite Starbucks specialty drink and quick breakfast or in the evening for dinner and a full bar. Relax and recharge in our indoor pool and fitness center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Canoeing offsite
Kids stay free
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Tennis court offsite
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Safe
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
43Car recommended
Grade: 43 out of 100
10Restaurantswithin 1 km
1Attractionwithin 1 km
283Reviews8Q+A50Room tips
Traveller rating
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Popular mentions
kristendavis wrote a review Nov 2021
Boston, Massachusetts3 contributions
I arrived at the hotel after driving 6 hours from Ma to find nobody working reception at 9pm. After multiple calls to the hotel, that went unanswered, and 45 minutes of standing waiting, I realized I needed to find another hotel. I am a woman traveling alone for a family funeral, in a place I don’t know, unable to check in at 10pm. UNACCEPTABLE MARRIOTT. I will never book at your chain again.
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Date of stay: November 2021Trip type: Travelled with family
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Response from Shiva Franklin, General Manager at Courtyard By Marriott West Orange
Responded 1 week ago
Kristendavis- I am so sorry that you had such a terrible first impression. I will personally make sure this matter is addressed and no other guest has to have such an unpleasant experience. Thank you for bringing this matter to my attention. Shiva F.
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Relax91161 wrote a review Nov 2021
1 contribution
I had one of the worst hotel stays in my 25 years of frequent hotel stays at Marriott properties. The room we were given was dirty and it had no heat. My son was so cold that he slept in his coat on the sofa bed the first night. This hotel has its own policy of no housekeeping service for stay of less than 5 days, even when a customer requests housekeeping service, like I had done. We were given a new room late in the next night when Shiva, the general manager, admitted that the room’s heater was inoperable and could not be fixed. Though a perfunctory apology was given by the GM, it was delivered with impression that the person could have cared less. We were relieved to check out of the hotel. We were concerned enough about the cleanliness of the rooms and bedbugs that we left our luggages in the garage after returning home. This property did not live up to the image that Marriott had built for the Courtyard brand.
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Date of stay: November 2021Trip type: Travelled with family
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jerrys01 wrote a review Oct 2021
Bel Air, Maryland404 contributions149 helpful votes
After my niece's baby shower, we stayed at this Courtyard before driving back to Maryland. The staff was friendly. The cafe was open in the morning, and did not overcharge for tea. Our room was very large, and had two beds, a desk chair, reading chair, a dresser and a closet. The room was in good shape, and we slept well. Inside and outside noise levels were minimal.
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Date of stay: October 2021
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windycityjp wrote a review Sep 2021
Nashville, Tennessee65 contributions21 helpful votes
While the lobby area might have recently been renovated, it doesn't really matter since the Bistro isn't open fully and the rooms are not great. Upon arrival, I was greeted as a Titanium member, which was nice. My room smelled musty (as did the rooms my colleagues were staying in), and there was no luggage rack to place my suitcase upon. Housekeeping was in the hallway and quickly rectified the situation. The A/C was inconsistent - either too cold or just stopped and the room would get too hot. Additionally, the toilet had a slow leak which was why my pants would get wet every time I went to the bathroom. Lastly, housekeeping must have forgotten to remove their cleaning rag because when I took my first shower a nasty looking towel fell into the tub. I have stayed at this hotel previously several years ago and had a great experience. Unfortunately, the property has just gone downhill. Maybe it's due to Covid, maybe it is just what has happened over time. Needless to say, I will not be staying here again and am on the hunt for a different hotel.
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Date of stay: September 2021
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Location
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Trip type: Travelled on business
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Response from Shiva Franklin, General Manager at Courtyard By Marriott West Orange
Responded 23 Sep 2021
Thank you for choosing to stay at the Courtyard West Orange and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
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Graham Campbell wrote a review Aug 2021
Washington DC, District of Columbia234 contributions196 helpful votes
This is a standard Courtyard, with all that entails. They are using the old key system so you can't get the mobile key on your phone. I got a bottle of water for being Plat. The Bistro was closed but they did have coffee in urns you could pay for in the morning, served by the front desk along with muffins in cellophane. I love the idea that anyone is going to pay for a cup of coffee here. You should either offer free coffee, or nothing if the Bistro isn't actually open. The location is good, and convenient, right next to a strip mall with a supermarket, Total Wine and some food options. Really easy to run across and grab stuff.
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Date of stay: August 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
2 Helpful votes
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PRICE RANGE
US$122 - US$241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard west orange hotel west orange, west orange courtyard
LOCATION
United StatesNew JerseyWest Orange
NUMBER OF ROOMS
131
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Frequently Asked Questions about Courtyard By Marriott West Orange
Which popular attractions are close to Courtyard By Marriott West Orange?
Nearby attractions include AMC Dine-In Theatres Essex Green 9 (0.2 km).
What are some of the property amenities at Courtyard By Marriott West Orange?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard By Marriott West Orange?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard By Marriott West Orange?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard By Marriott West Orange?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard By Marriott West Orange?
Conveniently located restaurants include Kim's Sushi, Chit Chat Diner, and Panera Bread.
Are there opportunities to exercise at Courtyard By Marriott West Orange?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard By Marriott West Orange?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard By Marriott West Orange offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Courtyard By Marriott West Orange?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Courtyard By Marriott West Orange?
Many travellers enjoy visiting Thomas Edison National Historical Park (2.1 km) and Historical Society of Bloomfield (4.7 km).