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I reserved a room here for visitors travelling from out of the country to my wedding. The check in and reservations processes were a breeze and the staff was quite courteous. My friends enjoyed their stay and said the room was very nice.
Response from Howard S, General Manager at Courtyard West OrangeResponded 5 January 2018
Thank you for your review. We are glad that your guests enjoyed their stay with us. We hope to be of service to you again in the future.
This nice Courtyard property is walking distance from several restaurants. Rooms were clean, and hotel staff was very helpful and accommodating. The Bistro Cafe serves breakfast as well as meals and snacks.
Thank Anne G
Response from Howard S, General Manager at Courtyard West OrangeResponded 15 September 2017
Dear Anne G,
Thank you so much for your review! We always appreciate it when guests let us know how we are doing. I will pass you comments along to my staff. We hope to see you again soon.
The Marriott chain is usually consistent throughout it's properties, this one was not. The room was dusty not as clean as it should be. This is an older property and not as quiet as the newer properties, I could here the people above. The staff...More
Response from Howard S, General Manager at Courtyard West OrangeResponded 7 September 2017
Thank you for your review. It is a great help to us to know what we are doing well and what areas we need to improve in. I will pass your comments along to the appropriate departments and make sure we correct any...More
Probably due to location but the bill was over $200 ($189 room rate plus tax) for a rather unimpressive hotel.
Even though Courtyards don't provide free breakfast (as noted on other Trip advisor reviews) but some do serve complimentary coffee in the morning. Not here....More
Response from Howard S, General Manager at Courtyard West OrangeResponded 29 August 2017
Thank you for taking time to let us know about your stay with us. As you noted, Courtyards do not offer a free breakfast, but we do have a very nice breakfast offered in our Bistro. Also, Courtyards stopped offering complimentary coffee back...More
My title says it all, it's how I feel and when it comes to making a decision on where to stay, it's a decision maker for me. It's nice to be able to wake up and eat and go on with your day and not...More
Response from Howard S, General Manager at Courtyard West OrangeResponded 2 August 2017
Thank you for your review. We always appreciate feedback from guests like yourself. While we do not offer a complimentary breakfast, our Bistro does have a number of offerings at reasonable prices plus Starbucks coffee. We do not offer microwaves in our rooms...More
I am not a platinum member so I can't answer the question regarding free breakfast. Although I can comment that breakfast was very good at Courtyard (NJ). The staff was very efficient but unfortunately they had to deal... More
I am not a platinum member so I can't answer the question regarding free breakfast. Although I can comment that breakfast was very good at Courtyard (NJ). The staff was very efficient but unfortunately they had to deal with inconsiderate guests making complete messes in the dining area and the staff having to clean after these grown ups! Highly recommend breakfast, a little expensive for breakfast but well worth it.