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Country Inn & Suites By Carlson, Jacksonville West

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Country Inn & Suites By Carlson, Jacksonville West
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260 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Start your review of Country Inn & Suites By Carlson, Jacksonville West
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Reviewed 1 week ago via mobile

Room was nice but when we got here the pool was un-heated (called ahead and knew this in advance) but also the hot tub was out of order. Doesn't look like the staff has worked too hard to fix it either. I think the ducks made a home in it... Rooms were nice, Pamela at the front desk was very...

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Helpful?
Thank Dave Z
RegionalManagerSE, General Manager at Country Inn & Suites By Carlson, Jacksonville West, responded to this review

Thank you sincerely for your insightful comments. We sincerely apologize about any extended wait times during check-in as it was an unexpected busy weekend for our hotel. We will certainly use your feedback to help better our operations in the future. We hope that you will allow us another chance to host you in the future. Sincerely, Kapil Bava -...

Key Largo
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 175rayj
RegionalManagerSE, General Manager at Country Inn & Suites By Carlson, Jacksonville West, responded to this review

Orchard Park, New York
Reviewed 3 weeks ago

When we called to make our reservation we requested that we have a room that doesn't face the interstate. We were told by the reservation clerk that this wouldn't be a problem. When we arrived I asked the desk clerk about this request. He said that this was not possible. It was 3 pm so I would have thought that...

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Thank jchwojdak
RegionalManagerSE, General Manager at Country Inn & Suites By Carlson, Jacksonville West, responded to this review

Dear guest, We apologize about your room not being exactly where you wanted to be facing. We try our best to accommodate requests which are not guaranteed. Our priority is to try to meet all guests requests but sometimes guests extend their stay which allow us limitation on requests at times. We apologize for this. I will also look to...

Brooksville, Florida
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 481frederickl
West Palm Beach, Florida
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Patti K
Jacksonville, Florida
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank verteza
West Memphis, Arkansas
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Deina S
Troy, Michigan
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Lois K
RegionalManagerSE, General Manager at Country Inn & Suites By Carlson, Jacksonville West, responded to this review

anderson, United States
Reviewed 13 February 2017

Breakfast is instant, hot tub didn't work, ac in divided living room didn't reach from the bedroom. Room was average, pond next door was cute, and some of the staff was nice. The location was good everything was close by, outside of the hotel was nice. The cleaning staff did come into our rooms multiple times even with the do...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank gregorybZ9068PA
RegionalManagerSE, General Manager at Country Inn & Suites By Carlson, Jacksonville West, responded to this review

Dear gregorybz9068pa, We apologize for the AC not working to your expectations. We looked through our guest log and noticed that this was not reported until check out time. Please consider bringing this to a team members attention as early as possible so that we are better able to assist you during your stay. We want to see all of...

Murrells Inlet, South Carolina
Reviewed 26 January 2017

My wife booked this hotel and was told she could pay cash for the room. She also let them know it would be a late check in. We got a phone call from the manager telling us our card was declined which is the card they used to hold the room in the first place. They are not supposed to...

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Thank Crooner82
RegionalManagerSE, General Manager at Country Inn & Suites By Carlson, Jacksonville West, responded to this review

Dear Guest, Thank you for your insight. We do require a valid credit card to ensure a late arrival reservation even though you would be paying cash upon check-in. As a courtesy you were contacted and given the opportunity to update your reservation with a valid credit card that have funds in order to hold your room for late arrival....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newest Country Inn & Suites located in Jacksonville, FL. The hotel is located off I295, Exit 22 behind Wendy's Restaurant. The hotel offers Standard, Studios, and Suites available in King or Two Queen Bed configurations. Enjoy a hot breakfast with a rotational menu. The hotel offers many amenities including fitness center, outdoor swimming pool, free Wi-Fi, 24 hr coffee bar and freshly baked cookies. All rooms offer mini-fridge, microwave, coffee makers, iron/ironing board and 32" LCD TVs. Upgrade to our suite and enjoy total privacy to the living room area. Suites also include a pull out sofa bed with a TV in the bedroom area as well as the living room. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Jacksonville West

Address: 7035 Commonwealth Ave, Jacksonville, FL 32220
Region: United States > Florida > Jacksonville
Price Range: $171 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Jacksonville West 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Country Inn & Suites Jacksonville West Hotel Jacksonville
Country Inn And Suites Jacksonville West
Jacksonville Country Inn
Hotel Style:
#2 Green Hotel in Jacksonville
#28 Business Hotel in Jacksonville
#35 Romantic Hotel in Jacksonville
#40 Family Hotel in Jacksonville
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Jacksonville West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
 of 5 bubbles jchwojdak, 1 Mar 2017 | Read review
“Rooms are in good condition....”
 of 5 bubbles tsimmons27, 11 Jan 2017 | Read review
“All rooms are quiet, and large”
 of 5 bubbles 771rosad, 11 Jan 2017 | Read review
“Ask for quiet room away from the highway”
 of 5 bubbles halexd, 26 Jul 2016 | Read review
“upper rooms but not necessary in this location”
 of 5 bubbles 741mp741, 26 Jul 2016 | Read review
5 of 5