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Stayed at other Aloft in Jacksonville and enjoyed it. The airport location appears poorly maintained.
Entered room and almost tripped over slack cappet ridges. Headboard of bed had numerous claw marks as if a large dog went wild. Same marks on wall next to desk....More
Thank mike h
Management response:Responded 15 July 2017
Dear Mike H,
Thank you for choosing to stay with the Aloft Jacksonville Airport recently and for sharing this feedback. As General Manager, I would like to personally apologize for the condition of your room and the less than stellar response to the TV issue...More
Convenient location next to a lot of restaurants and shopping and the Jacksonville Airport. Good rooms in minimalist style. Breakfast in the hotel is a kiosk affair, which is OK but more like stopping at a mini-mart. The person working the kiosk was very helpful...More
Thank Don P
Management response:Responded 7 July 2017
Dear Don P,
Thank you for sharing this feedback regarding a recent stay at the Aloft Jacksonville Airport. We are so thrilled to read that you enjoyed our great location, clean and comfortable rooms and the service that you received during the breakfast hours.
Spartan room with a concept that is a little past its prime. Furnishing need an update and refresh. Wall coverings and flooring worn. Great location with multiple dining establishments within walking distance. Excessive wait at the airport for pick up. Waited over 40 minutes after...More
Management response:Responded 3 July 2017
Thank you for being our recent guest and for sharing this feedback. As General Manager, I am disappointed to hear about the experience you had with the Aloft Jacksonville Airport recently. I would like to personally apologize for what you encountered and I...More
This hotel had an eclectic and hip vibe. Pool tables and a cool bar in the lobby. A change of pace from the run of the mill hotel room. The room was clean and bed was a little hard, but did not impact my sleep....More
Management response:Responded 1 July 2017
Thank you for providing this valuable feedback regarding a recent stay at the Aloft Jacksonville Airport. We are thrilled to hear that you enjoyed the overall experience including the lobby, rooms and our great location.
We hope to have the pleasure of hosting...More
Aloft is a no frills hotel. When on a business trip and I need a place to stay that I can be pretty certain is clean and comfy, Aloft doesn't usually let me down. This location is on the outskirts of a large outdoor mall,...More
Management response:Responded 5 June 2017
Thank you for taking the time to provide this feedback regarding a recent stay at the Aloft Jacksonville Airport. We are thankful for the business and appreciate the feedback. It is great to hear how consistent the Aloft brand is and thank you...More
US$98 - US$151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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