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Aloft Jacksonville Airport

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1 room 2 adults 0 children
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Aloft Jacksonville Airport
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375 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Reviewed 28 November 2016

I needed a place to stay before flying out of Jacksonville airport early the next morning and found this place with a fairly low rate on a travel site (perhaps because it is November?), so I pulled the trigger. I have stayed in an Aloft before and this one was mostly up to standard. I was greeted warmly and checkin...

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Helpful?
1Thank Duane T
Chris S, General Manager at Aloft Jacksonville Airport, responded to this review

Hi D T, Thank you for your review. We certainly stand out from the crowd at the Jacksonville Airport as the newest property in the area. With that said, we are very happy that you enjoyed your stay and our excellent team! Thank you again for your review and we look forward to seeing you in your future travels. Best,...

Reviewed 26 November 2016

We made our reservation letting them know we would be checking in late, we paid for a KING room. When we arrived in our room it was two doubles. We went back downstairs and the front desk girl said they had given our room to someone else because of our late check in. Now Keep in mind (we paid for...

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Helpful?
Thank Jennifer R
Chris S, General Manager at Aloft Jacksonville Airport, responded to this review

Hi Jennifer, Thank you for your review. Please accept my apologies for not being able to meet your room request. The Aloft Team makes every conceivable effort to accommodate room type requests whenever possible. Regarding the Front Desk Team, this is very unusual and unlike anyone on our team to act in this manner. I would like to hear more...

Vermilion, Ohio
Reviewed 17 November 2016

The hotel was nice, as are all of the Aloft branded hotels. The rooms are exactly like the other Aloft hotels I have stayed in. Spacious lobby, bar area, food for purchase. The bath mat in my room was soaking wet. The part I didn't like is that there is hardly any parking in the front of the hotel and...

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Thank Yourluckyday
Chris S, General Manager at Aloft Jacksonville Airport, responded to this review

Hi Yourluckyday, We are certainly glad to hear that you enjoyed your stay with us and found consistency within the brand. However, please note that there are two exits and entrances in the back of our facility that are operable by guest room keys. Once checked in, any guest that chooses to park in the rear may enter via room...

Brevard, North Carolina
Reviewed 11 November 2016

We loved the rooms at Aloft Hotel- Jacksonville Airport. We were in the area for a wedding and the hotel staff was absolutely wonderful. Very friendly and helpful. Some of our favorite things about this hotel: the spacious rooms, the layout of the rooms, the friendly staff and heated pool! The ONLY complaint that we had was they do not...

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Thank Beeson13
Chris S, General Manager at Aloft Jacksonville Airport, responded to this review

Hi Beeson13, Thank you very much for your review. We are thrilled to hear that you enjoyed your stay and our fantastic team. Should your travels bring you back to Jacksonville, we certainly hope to be your accommodation of choice. Best, Chris

Concord, North Carolina
Reviewed 11 November 2016

Were in toen for Navy v Notre Dame game and it was an easy trip to the stadium. European style, not big and baudy...just comfortable. Rooms were clean. Great shower and water pressure. The front desk staff was sensational! The bar was colorfully lit (European style) with a decent selection. We could walk to Carraba's and Outback for dinner. There...

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Helpful?
Thank johng1351
Chris S, General Manager at Aloft Jacksonville Airport, responded to this review

Hi Johng1351, Thank you for your review. We are thrilled you enjoy your stay with us. You are correct, the Aloft is certainly unique and exciting. I hope your team of choice won at the game! Should you be back for next years game, we will look forward to your return. Best, Chris

Charleston, South Carolina
Reviewed 5 November 2016 via mobile

Stayed at this hotel for a night before we cruised out of Port Jacksonville. The room was OK, definitely in need of some updates which I understand are coming soon. The biggest issue was the slamming doors through out the night. You can hear almost every thing going on in the halls. Makes it hard to get a good night...

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Thank sgtboydmpd816
Chris S, General Manager at Aloft Jacksonville Airport, responded to this review

Hi Sgtboydmpd816, Thank you for your review. I am sorry to hear about the doors being slammed on your floor. I completely understand how important a good nights sleep is! However, I am pleased to hear that you enjoyed our friendly team. Should your travels bring you back to Jacksonville, we hope to be your accommodation of choice. Best, Chris

Atlanta GA
Reviewed 27 October 2016 via mobile

I spent three nights here and while the staff was nice, I saw a few issues: 1. The beds felt like concrete, they were the hardest bed I have ever slept on. It's a mattress and no box springs and a hard wood frame. 2. My keys lost activation 6 times in three days which wouldn't allow me to get...

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1Thank rfamily9
Chris S, Manager at Aloft Jacksonville Airport, responded to this review

Hi rfamily9, First, let me sincerely apologize for the issues you encountered during your stay with us. This is highly unusual and it appears we have a few opportunities here. I have dispatched our Chief Engineer to see of there is an issue with your door lock as we are on the RFID technology. I am also pleased to share...

Reviewed 24 October 2016

Re: stay with checkout Sunday, Oct 23, 2016. Not in the room much but woke to find graffiti scratched into my headboard. This can be described at best as being off putting and by most people as disgusting. What does this say about the maintenance iems that I can't see? I don't expect this at any Starwood property! The reaction...

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Thank Cassandra R
Chris S, Manager at Aloft Jacksonville Airport, responded to this review

Hi Cassandra, Thank you for your review. As discussed during our conversation, our headboards do not contain any graffiti. The scratches are a result of the fabric used beginning to peel in certain areas and as a result, is beyond what we can repair on the property level. However, I am very pleased to share that this will be addressed...

Stuart, Florida
Reviewed 20 October 2016 via mobile

My boyfriend and I stayed overnight while driving from South Florida to Charlotte. First time staying at an Aloft. I chose this hotel because I had enough points for a free night, they're pet friendly and they don't charge a pet cleaning fee (we brought our dog with us). While the hotel doesn't have an onsite restaurant, picking up a...

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Helpful?
Thank Julz_AM
Chris S, Manager at Aloft Jacksonville Airport, responded to this review

Hi Julz_AM, Thank you for the great review! We take great pride in what we do and we are very pleased that you enjoyed your stay with us. I will be sure to share this review with the team. Should your travels bring you back through Jacksonville, we would love to have you back at our hotel! Best, Chris

Atlanta, Georgia
Reviewed 2 October 2016 via mobile

This was my first visit to this hotel. I read the past reviews associated with troublesome wifi. I ignored them, big mistake on my part. The reviews were old and I figured that surely it would be corrected by now. Wrong! I called down to the desk twice and got the run around and wifi never was fixed. The hotel...

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1Thank TeamATL

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located 10 minutes away from the airport, The Aloft Jacksonville Airport hotel offers free WiFi and high-tech entertainment centers as well as easy access to Anheuser Busch Brewery and Everbank Field. ... more   less 

Additional Information about Aloft Jacksonville Airport

Address: 751 Skymarks Dr, Jacksonville, FL 32218-7248
Region: United States > Florida > Jacksonville
Price Range: $161 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Jacksonville Airport 3*
Number of rooms: 136
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Also Known As:
Aloft Jacksonville Airport Hotel Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Jacksonville Airport staff and other travellers.
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Questions? Get answers from Aloft Jacksonville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't accept a room next to the elevator”
N7376XVdavidl, 31 Dec 2016 | Read review
“5th floor was very quiet.”
Rob_Gillis, 22 Dec 2016 | Read review
“Rooms on the front of the hotel were fine”
frenchchef2016, 28 Nov 2016 | Read review
“Chose the side facing the pond. .”
K2904EGjenniferr, 26 Nov 2016 | Read review
“Long hallways, doesn't hurt to ask to be close to the elevators.”
tracybR9556RF, 20 Sep 2016 | Read review
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