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Four Points by Sheraton Jacksonville Baymeadows

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Traveller (25)
Room & Suite (58)
Dining (17)
Overview
  • Excellent54%
  • Very good28%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“front desk”(45 reviews)
“baymeadows road”(5 reviews)
“waffle house”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (377)
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374 results
Traveller rating
196
104
41
17
16
Traveller type
Time of year
LanguageEnglish
196
104
41
17
16
Show reviews that mention
All reviewsfront deskbaymeadows roadwaffle housedunkin donutsrooms are cleanbusiness tripthe room was nicewould stay here againbreakfast buffetup to datebusiness centereasy accessvery nice hotelbed was comfortablestaff was friendlyspgcarrie
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1 - 5 of 374 reviews
Reviewed 2 weeks ago

Staff is rude and management is worse. I arrange hotel stays for my staff all over the East US as they travel long distances for work. Some take spouses with them on these long journeys. I often request late check outs, so the spouses have...More

Thank Angel B
Response from SamFourPointsGM, Owner at Four Points by Sheraton Jacksonville BaymeadowsResponded 2 weeks ago

Dear Angel B, As I have tried to explain to over the phone before you abruptly hung up, simply typing in "4pm check-out" in the comments field or a credit card authorization of the reservation does not guarantee the request will be met. Had there...More

Reviewed 1 July 2018 via mobile

This hotel was filthy. Our bathroom was not clean. Floors dirty, hair in floor, tub and walls. The carpets need cleaning. Need to wear shoes to keep your feet clean. Light fixtures were dusty and dirty. Very disappointed in the cleanliness of the rooms. Shower...More

Thank mcohen1975
Response from SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville BaymeadowsResponded 2 July 2018

Dear mcohen1975, I am having a hard time connecting the experience you wrote above to our location or staff members. As you can see from the majority of our reviews, our rooms are always voted clean and our staff is always thought of as responsive...More

Reviewed 28 June 2018 via mobile

We had to stay here after our car broke down on our way up from Key West. The showed up afterhours, with three kids in tow. The staff was extremely accommodating. The clerk gave us a good rate, which also included a hot breakfast buffet....More

Thank Patty L
Response from SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville BaymeadowsResponded 2 July 2018

Dear Patty L, Thank you for taking the time to leave a review on your experience. We're glad to read that the agent was able to accommodate you in such an important, if not stressful circumstance of your car breaking down. We're happy you enjoyed...More

Reviewed 14 June 2018 via mobile

I had no expectations of this hotel as past experiences were less than good. However, I have discovered the hotel’s “best kept secret” room on the ground floor. I believe there are only 2 rooms. It gives a sense of seclusion and extra privacy. It...More

Thank DIOGENES L
Response from SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville BaymeadowsResponded 15 June 2018

Dear Diogenes l, My staff and I would like to thank you for the flattering review. Providing excellent customer service to all our guests is always our goal and your comment about our breakfast associate will be duly noted and acted upon. We look forward...More

Reviewed 14 June 2018

Room was terrific, wall unit thermostat, really worked well. Bathroom was shower only, I didn't like the shampoo and conditioner dispenser on the wall in the shower. One of the dispensers did not work and you could not get anything out of it. It was...More

Thank emsiess
Response from SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville BaymeadowsResponded 15 June 2018

Dear Emsiess, My staff and I would like to thank you for the review on Trip advisor. I have also noted the lack of service in the breakfast area and I can assure you that I will get that fixed asap. We look forward to...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Room Service
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$122 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Jacksonville
#7 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Jacksonville
#7 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (58)
Dining (17)
Pool & Beach (6)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
michaelaB5124JZ
17 September 2015|
AnswerShow all 2 answers
Response from SamFourPointsGM | Property representative |
We do not accept pets at this property.
0
Votes
Brooke W
23 February 2015|
AnswerShow all 2 answers
Response from SamFourPointsGM | Property representative |
We typically require our guests to be 21 years of age or older. Some exceptions due to active military status may be made for those 18 years and older.
0
Votes
Room Tips
"Views don't matter here, but many breakfast pay choices are available unless you are platinum, then you..."
emsiess
2 million years ago
Read review
"I always ask for a high floor, away from the elevator"
SeekTheBest
2 million years ago
Read review
"Back of building would have quieter rooms."
902glennk
2 million years ago
Read review
"We like a double bed room. Room size is 359 - 473 square foot"
DottieDunk
2 million years ago
Read review
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