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Jacksonville Plaza Hotel & Suites

641 reviews
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Traveller (103)
Room & Suite (117)
Dining (3)
Overview
  • Excellent32%
  • Very good35%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“room was clean”(57 reviews)
“bagels”(39 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Fitness centre
2.0 Star Hotel
All hotel details
Offers from Jacksonville Plaza Hotel & Suites
Special Offer: 2 miles to the Airport! ✈
Hotel packages
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (641)Write a Review
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All reviewscontinental breakfastroom was cleanbagelscruise portairport shuttleshuttle servicerooms are smallfree shuttlewaffle housefridge and microwavecruise packageplace to sleepneeded a place to staystaff was friendlyrestaurants and shoppingparking lotcoffee maker
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141 - 145 of 612 reviews
Reviewed 21 April 2016

My wife and I recently took a cruise out of the port of Jacksonville. I did research and choose this hotel because it offered a cruise package that included a shuttle service to and from the airport and to and from the cruise port. The...More

1  Thank Oscarhair77
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 26 April 2016

Dear Oscarhair77, We'd like to thank you for taking the time to submit your review! It is so great to hear that you guys not only took advantage of our sail n save package, but also had an overall pleasant stay with us. We are...More

Reviewed 7 April 2016 via mobile

As always the staff were very friendly and accommodating. Hotel was convient to shopping mall and places to eat. Room was comfortable and clean. Outside landscape was nice. Lighting in parking lot was adequate. Check in and check out was very easy. Only thing that...More

Thank Josephine C
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 15 April 2016

Dear Josephine C, We'd like to thank you for submitting your review, it is always nice to hear that our staff was an asset in your stay here with us at the Jacksonville Plaza Hotel. However we do truly apologize for your experience in getting...More

Reviewed 27 March 2016 via mobile

DO NOT BOOK BASED ON TRIPADVISOR REVIEW RATING. That is the mistake I made. I booked this room based on a family of 3 listing on Priceline. To start at check in like most hotels they asked for a form of ID and a card...More

2  Thank alavoie52
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 7 April 2016

Dear Alavoie52, We would like to first start off with an apology, no matter what personal opinions or circumstances may have been, no guest should feel so unsatisfied with their stay that they would write such a negative review. So for this we are sorry....More

Reviewed 3 March 2016

On my way to Miami for early flight next morning. On arrival was very pleased with the high quality of the room, the service, the proximity to places to eat. A real travellers inn, comfortable bed and ideal after a long journey. In the morning...More

Thank Neutrino1
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 9 March 2016

Dear Neutrino1, Thank you for submitting a review regarding your recent stay with us here at the Jacksonville Plaza Hotel! We appreciate you taking the time to do this and we are pleased to hear that you enjoyed your stay and was able to get...More

Reviewed 3 March 2016

I relocated to Jacksonville in Nov to buy some land and build a place for me and my classic car lifestyle and stayed in hotels all around town and when I discovered this property, I was relieved. This is a smoke free hotel which is...More

Thank LeRoy S
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 5 March 2016

Dear Leroy S, Thank you for taking the time and effort to write such a great detailed review! We are pleased to hear that we could accommodate you and help through this transition. We are grateful for your business and hope you enjoy your new...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Multilingual Staff
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$74 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms
Details
Price range
US$74 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms
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Traveller (103)
Room & Suite (117)
Dining (3)
Amenities (26)
Questions & Answers
Ask a question
judithstruck
5 September 2016|
AnswerShow all 8 answers
Response from Renee G | Property representative |
Yes. If you book directly with us either by phone or on our website, it will include 5 days of free parking. Any additional nights will be $5.00 per night.
1
Vote
arulsatch
18 May 2016|
AnswerShow all 4 answers
Response from Renee G | Property representative |
We offer sail and save package that includes parking for one vehicle for the duration of the cruise and two round trip shuttle vouchers. Otherwise if the package is not purchased the shuttle vouchers to the port cost $20... More
1
Vote
Janice l
28 April 2016|
AnswerShow all 5 answers
Response from LeRoy S | Reviewed this property |
I am sorry to hear that you had such an experience. I never lost anything while staying there and have left my computer and other valuables in the room while out all day. I checked out one day and was leaving town and left... More
2
Votes
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Room Tips
"Go somewhere else."
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"Please don't stay here"
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"as for one of the renovated rooms"
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"Try to get a ground floor. Or don't wait too late to request to be moved to another room. Desk clerks was..."
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