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Hyatt Regency Jacksonville Riverfront

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Traveller (769)
Room & Suite (501)
Pool & Beach (45)
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Overview
  • Excellent46%
  • Very good29%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“rooftop pool”(101 reviews)
“river view”(100 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,164)
There are newer reviews for Hyatt Regency Jacksonville Riverfront
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Traveller rating
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118
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1,376
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118
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All reviewsrooftop poolriver viewbusiness conferenceself parkflorida theaterjohns rivernice hotelparking garagehotel restaurantacross the riverfootball gameeverbank fieldwater taxidowntown areabreakfast buffetfitness centerenjoyed my stay
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421 - 425 of 3,112 reviews
Reviewed 21 June 2017

Upon arrival my wife went to check in and get a self parking pass. The valet attendant told me it was $20 per day to self park or $25 for valet. I had agreed, but about that time out walked my wife with the self...More

Thank rtthurman
Response from HyattMGR1, Manager at Hyatt Regency Jacksonville RiverfrontResponded 26 June 2017

Hi Rtthurman, Thank you for choosing to stay with us while in Jacksonville. I am delighted to see you enjoyed the hotel and our service, especially housekeeping. Our team thrives on cleanliness and it's great to see it was noticed. We do offer happy hour...More

Reviewed 21 June 2017

Hotel was nice, nothing spectacular, I didn't eat in the restaurant, but did eat a dinner at the conference I attended, had a steak dinner, it was excellent. Staff was friendly, especially "Dr. Phil" who helped with unloading luggage when we arrived, nice to have...More

Thank Shuppetgirl
Response from HyattMGR1, Manager at Hyatt Regency Jacksonville RiverfrontResponded 26 June 2017

Hi Shuppetgirl, Thank you for choosing to stay with us while in Jacksonville. We are delighted to see you enjoyed the hotel and our service. Phil is a great asset to our team. We look forward to welcoming you back again soon. Warm Regards, Rachel...More

Reviewed 21 June 2017

Two people at the front desk helping people split their bills for checkout the following day and had to wait 15 minutes before someone from behind the desk would acknowledge me. NEVER AGAIN. Sticking with Marriott.More

Review collected in partnership with Hyatt Hotels
1  Thank philpalese
Response from HyattMGR1, Manager at Hyatt Regency Jacksonville RiverfrontResponded 26 June 2017

Greetings philpalese, Thank you for choosing to stay with us while in Jacksonville. We appreciate you sharing your feedback with us. I apologize for the experience you had during check-out. I will pass this along to our management team to review. We hope to have...More

Reviewed 20 June 2017

Hotel was very modern, neat and clean. The staff was very helpful. They were able to give good information for directions to restaurants, and local sites. They even decorated special for our Association. This touch really made us all feel very well respected and special.

Review collected in partnership with Hyatt Hotels
Thank barbaraaB8660AG
Response from HyattMGR1, Manager at Hyatt Regency Jacksonville RiverfrontResponded 26 June 2017

Hi barbaraaB8660AG, Thank you for choosing to stay with us while in Jacksonville. I am delighted to see you enjoyed the hotel and our service. We look forward to welcoming you back again soon. Warm Regards, Rachel Otis Marketing Manager

Reviewed 20 June 2017

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Review collected in partnership with Hyatt Hotels
Response from HyattMGR1, Manager at Hyatt Regency Jacksonville RiverfrontResponded 26 June 2017

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free Internet
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$127 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Jacksonville
#23 Business Hotel in Jacksonville
#25 Romantic Hotel in Jacksonville
#33 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Jacksonville
#23 Business Hotel in Jacksonville
#25 Romantic Hotel in Jacksonville
#33 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (769)
Room & Suite (501)
Pool & Beach (45)
Dining (43)
Amenities (97)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Lizvt1
9 May 2018|
AnswerShow all 3 answers
Response from Ross B | Reviewed this property |
Best phone and ask or email them
0
Votes
Joe B
22 April 2018|
AnswerShow all 6 answers
Response from Angela P | Reviewed this property |
I’m pretty sure their TVs are equipped with a chromcast capability
0
Votes
Room Tips
"The view to the river is beautiful"
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"Specify which view you want."
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"Check out the Hyatt Website for good deals"
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"Ask for a river view"
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