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Hyatt Regency Jacksonville Riverfront

Booking.comUS$149*
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Certificate of Excellence
GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Hyatt Regency Jacksonville Riverfront
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2,608 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Jacksonville Riverfront
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Showing 2,566: English reviews
Reviewed 19 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank patriciarU3801BR
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Brookston, Minnesota
Reviewed 19 October 2016 via mobile

Great place with great service. 4 day conference and room was awesome. Walking distance to many spots for food. A few undesirables on the walk but they were harmless. Great hotel with awesome views. Dolphins swimming in the river right in front.

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Helpful?
1Thank adam4110
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings adam4110, Thank you for choosing to stay with us while in Jacksonville. I am delighted to see you enjoyed the hotel and our service. Our location is great, especially with many great local restaurants nearby. We are glad you experienced them. We look forward to welcoming you back soon. Warm Regards, Rachel Otis Marketing Manager

Lakeland, Florida
Reviewed 19 October 2016

Staff was instructed to bill my card and instead billed my sons card, he had to present at check in for incidentals. We were paying for their honeymoon night. The staff did correct the issue, but should never have happened.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank austing585
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings austing585, Thank you for choosing to have your son stay with us while in Jacksonville for his honeymoon night. We apologize about the billing issue. I will pass this along to our front desk management team to ensure this doesn't happen again. We hope to have you and your family stay with us again soon. Warm Regards, Rachel Otis...

Miami Gardens
Reviewed 18 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Mary B
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Minneapolis, Minnesota
Reviewed 18 October 2016 via mobile

I was a speaker at a conference held at the Hyatt. Great location on the river in downtown Jacksonville. Really nice hotel for this conference of about 400, with several rooms for breakout sessions. The lunches were very good, and breaks were well managed. Very nice hotel rooms, most overlooking the river. Good restaurant selections too.

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Helpful?
1Thank rap1badger
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings rap1badger, Thank you for choosing to stay with us while in Jacksonville. I am delighted to see you enjoyed the hotel and our service. Our conference hotel is ready for anything from VIP meetings of 10 to a reception up to 1,000. As someone who attends conferences as often as you, it's an honor to hear you had a...

Orem, Utah
Reviewed 18 October 2016

The staff and hotel were great. Helpful staff, clean and updated hotel. A little pricey, but loved every minute. The elevators are pretty fast compared to other hotels I have been. Walking distance for places to eat.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank williamcZ5886LR
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings williamcZ5886LR, Thank you for choosing to stay with us while in Jacksonville. I am delighted to see you enjoyed the hotel and our service. We look forward to welcoming you back soon. Warm Regards, Rachel Otis Marketing Manager

Smyrna, Georgia
Reviewed 18 October 2016

Great location with beautiful rooms. The view was spectacular and we received a room upgrade because we were celebrating our "empty nesting" adventures. I would recommend this hotel to all our family and friends.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank 379paiged
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings 379paiged, Thank you for choosing to stay with us while in Jacksonville. I am delighted to see you enjoyed the hotel and our service. Congratulations on being newly empty nesters. It's wonderful to hear our team was about to help you celebrate the new season of life. We look forward to welcoming you back soon. Warm Regards, Rachel Otis...

Orlando, United States
Reviewed 18 October 2016

Overall my stay with the hotel was excellent just some minor changes need to be made to valet as far the nigjtly cost and the fee for the garafe parking and housekeeping employees no one speak Engish so they were not useful.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Yolanda C
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Yolanda C, Thank you for choosing to stay with us while in Jacksonville. I am delighted to see you enjoyed the hotel and our service. I apologize if the hotel did not meet your expectations with parking and our housekeeping team, we will pass along your suggestions to our management team. We look forward to welcoming you back soon....

Miami Beach, Florida
Reviewed 18 October 2016

Excellent conference rooms. Great for small to medium functions. Excellent and friendly staff. The hotel was very clean. Staff was courteous and very helpful. Front desk clerk were hospitable and dressed get appropriately.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank crystalp888
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings crystalp888, Thank you for choosing to stay with us while in Jacksonville. I am delighted to see you enjoyed the hotel, conference space, and our service. We look forward to welcoming you back soon. Warm Regards, Rachel Otis Marketing Manager

West Palm Beach, Florida
Reviewed 17 October 2016

Good family friendly hotels, the staff was helpful knowledgeable of the area and where to go for the item's needed. Resourceful for Location and ability to move around the city. Lot's of people walking to nearby shopping and restaurants.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank tracyp239
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings tracyp239, Thank you for choosing to stay with us while in Jacksonville. I am delighted to see you enjoyed the hotel and our service. Many of our staff have lived in Jacksonville for so long they are great resources for what to do and where to go in the city. We look forward to welcoming you back soon. Warm...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the essence of the lifestyle and landscape of the real Florida at our Hyatt Regency Jacksonville Riverfront hotel. Set along the St. Johns River within the heart of the city’s business, entertainment and sports districts, our outstanding downtown Jacksonville hotel is adjacent to the Jacksonville Landing, a hotspot for dining & entertainment, and within minutes of famous white sand beaches, championship golf courses, EverBank Field, water sports, museums and arts venues. ... more   less 

Additional Information about Hyatt Regency Jacksonville Riverfront

Address: 225 E Coastline Dr, Jacksonville, FL 32202-5458
Region: United States > Florida > Jacksonville
Price Range: $216 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Jacksonville Riverfront 4*
Number of rooms: 963
Reservation Options:
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Also Known As:
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Jacksonville Riverfront
Hotel Style:
#1 Green Hotel in Jacksonville
#23 Business Hotel in Jacksonville
#25 Romantic Hotel in Jacksonville
#35 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Jacksonville Riverfront staff and other travellers.
19 questions
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Questions? Get answers from Hyatt Regency Jacksonville Riverfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The number of rooms with a nice view seems limited.”
leonardp743, 29 Apr 2017 | Read review
“Riverview rooms have the better view.”
kls650, 26 Apr 2017 | Read review
“If booking riverfront rooms make sure the construction has completed!!”
HeidiPurvis, 18 Apr 2017 | Read review
“I was on the 17th Floor and it was very quiet.”
Tito-One, 12 Apr 2017 | Read review
“Stay at the Regency Club and on a higher floor.”
MMSilverman, 5 Apr 2017 | Read review
5 of 5
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US$149* /night
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Prices are for 1 room, 2 adults
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