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SpringHill Suites Jacksonville

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SpringHill Suites Jacksonville
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184 Reviews from our TripAdvisor Community

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Showing 182: English reviews
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Reviewed 6 days ago NEWvia mobile

If I could rate this hotel higher I would me and my family stayed this past weekend we love it the rooms were in excellent condition they have a pool and hot tub very clean as well they offer free breakfast both days we ate it was very good we drove all the way from North Carolina and our car...

Thank Stephanie M
Bradley L, General Manager at SpringHill Suites Jacksonville, responded to this review

Hey Stephanie M, It was a pleasure to host you and your family this weekend! We enjoyed having you! I am so happy we could help assist you with your car troubles! I trust the mechanic was able to get you all taken care of! Thank you for the wonderful compliments! Our team works very hard to ensure all of...

Reviewed 2 weeks ago

My family spent 2 nights here (5 people) and had plenty of room. Hot breakfast downstairs and lower level business center/lounge. Very clean and quiet. Lots of nearby restaurants. Fridge in room, fold out couch and the rate was very reasonable. Also had laundry services available on our floor

Thank Michael C
Pittsburgh, PA
Reviewed 3 weeks ago

great service from staff, hotel was clean. Rooms are a bit dated, overall property seemed sorta 'old' compared to several other SHS I've stayed in. Would rank this one as 'below average' when compared to others. Despite excellent staff, I don't think I would stay here again. BTW - they locked the side entrances at night (u cant use your...

Thank JimBr0wn
Bradley L, General Manager at SpringHill Suites Jacksonville, responded to this review

Hello JimBr0wn, Firstly, thank you for choosing to stay with us and your continued loyalty to the Marriott brand. I am sorry to hear that your stay was less than excellent. Like you said, our staff tries very hard to ensure that each guest receives excellent customer service and it seems as thought we succeeded in that area. Our rooms...

Palmetto, Florida
Reviewed 4 weeks ago

This is the second SpringHill Suites I have stayed at, the other being in Maryland. Both hotels are decorated the same, same comfortable beds, and breakfast. I also enjoy the little sitting area in the room that is separated by a half wall, which is great if you have someone sleeping on the pull out bed. SpringHill Suites are good...

1Thank scissors65
williamsport, pa
Reviewed 4 weeks ago

Quick overnight on way back north. The most comfortable pillows and mattress. A couple small things if I were picky but no need to be. The staff was so friendly. The room was quiet. There were plenty of stores and restaurants within walking distance. The only thing I would recommend would be to have housekeeping wait to knock on doors...

1Thank jdvkal
Delray Beach, Florida
Reviewed 14 March 2017

This was a perfect choice. . .I would surely choose this hotel again! The room was very clean and attractive, the staff welcoming and helpful. . . .AND the complimentary breakfast for a most generous and varied offering of fresh and delicious foods every day. There must be at least 35 restaurants within walking distance from fast-food to table service....

Thank cac33483
St. Augustine, Florida
Reviewed 11 March 2017 via mobile

I was going to have a heart procedure done, in Jacksonville, and we live a ways away. We decided to find a hotel to stay at the night prior. We chose the Springhill. It was the BEST CHOICE ever. The rooms are well done and comfortable. The best part was the staff! They were friendly and went out of their...

Thank D T
Bradley L, General Manager at SpringHill Suites Jacksonville, responded to this review

Hello D.T. I am glad you made it home safely and the procedure went well! It was a pleasure hosting you and your wife during your stay here in Jacksonville. It is our goal to ensure our guests feel at home during their stay. Our staff loves to hear about the impact they are able to make on others and...

Atlanta, Georgia
Reviewed 20 February 2017

Had a great time at this hotel. My only complaint is the 'hot' breakfast. Its not a real hot breakfast- more along the lines of continental with some powdered eggs thrown in for good measure. Good value for money and good location for dining in walking distance.

Thank denisevernon40
Melbourne, Florida
Reviewed 26 January 2017

I never give reviews but felt the need in this case. We stay at Marriott's all over. We are platinum members. I find most Marriott's very nice. I wanted to review this Springhill Suites because I felt they went the extra mile and it was noticed. Every employee in this hotel goes above and beyond and is so friendly. They...

Thank Kimberly R
Toronto, Canada
Reviewed 16 January 2017

Place is clean and staff are very friendly and helpful. The breakfast is one of the best I have had, with the best fresh strawberries every morning. Nothing like that fruit cocktail you see, filled with sugar. The rooms are large. and huge tv. Very happy with this hotel.

Thank Brian S
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

We appreciate you staying with us and are glad you enjoyed the Breakfast! We hope to be a Five on the next visit! Thank you for the loyalty.

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Jacksonville

Address: 4385 Southside Blvd, Jacksonville, FL 32216-5475 (Formerly SpringHill Suites Jacksonville / Deerwood)
Region: United States > Florida > Jacksonville
Price Range: $162 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Jacksonville 3*
Number of rooms: 102
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Also Known As:
Springhill Suites Jacksonville / Deerwood Hotel Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Jacksonville staff and other travellers.
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Questions? Get answers from SpringHill Suites Jacksonville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own drinks and snacks to save $. 5th floor is the best location but with neighbors walls are thin!”
shecanthrowdown, 17 Apr 2016 | Read review
“Seems to be poorly managed...especially for a Marriott hotel.”
962jerryt, 21 Nov 2015 | Read review
“Request a room toward the end of the hallway for a quieter experience.”
terrterr10, 28 Sep 2015 | Read review
“front window rooms and high floor.”
neveragain3987, 24 Jul 2015 | Read review
“Check on which floors undergoing tub upfits. Epoxy smell may bother some.”
193MaryB, 22 Jul 2015 | Read review
5 of 5