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Red Roof Inn Jacksonville - Southpoint

Expedia.comUS$60*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Red Roof Inn Jacksonville - Southpoint
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331 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Jacksonville - Southpoint
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Showing 317: English reviews
chester,sc
Reviewed 19 March 2017

Just basic motel room. Oversized work area is nice. mini-fridge struggles to keep cool. a few burn holes on king bedspread. Ok clean. Price was fair I guess. Could have saved about $15. on all third party sites. Property is in a very good location with many,many other hotesl around off round-a-abouts. If in area would defiinitely consider staying again....

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Helpful?
Thank palmettosojourner
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear palmettospjourner, We thank you for your comment. We are pleased to inform you that the hotel will be renovated this June with new vessel sinks the rooms re-painted. When you come back you will see a new lobby. See you soon in your next travel to Jacksonville Southpoint. J.Myers General Manager Red Roof Inn Jacksonville Southpoint

Reviewed 17 March 2017 via mobile

Room was ok., utilitarian with older fixtures in the restroom/sink. Bath had a dirty ring and the drain was slow. Close to Cracker Barrel, Waffle House and Ruby Tuesday, but sidewalks are not consistent throughout the complex, forcing one into the street in order to walk to any of the nearby restaurants.

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Helpful?
1Thank Jerry B
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Jerry B, Thank you for your honest review. The hotel will have a renovation and will include new vessel sinks and a new lobby. We hope you to see you in your future travel in Jacksonville FL. Josephine Myers General Manager Red Roof Inn Jacksonville Southpoint

NC
Reviewed 27 February 2017

While attending a weekend in St. Augustine I couldn't find a reasonably priced hotel. It was Daytona week. Sooooo I searched North toward Jacksonville and found this Red Roof. Actually it turned out to be a reasonable, easy drive to St. Augustine! Price was very reasonable. Check in and out was great...easy and fast. Very helpful with questions also! My...

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Helpful?
Thank wildfirebengals
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear wildfirebengals, Thank you for the great review. Our room rates are very reasonable compared to the nearby hotels. We might not offer breakfast but we have freshly brewed coffee 24-7. Our hotel will have a face lift with new vessel sinks and lobby. We hope to see you then in your next visit to Jaclsonville, FL. Yours in Hospitality,...

Cabarete, Dominican Republic
Reviewed 5 February 2017 via mobile

Support staff good but roaches. Clean except roaches. Management says they will spray one room but the roaches run to the unsprayed next room. They need to close for one day and eradicate. TV works and good water pressure. Most of all pet friendly!

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Helpful?
1Thank ElToroNegroSosua
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear EIToroNegroSosua, We are extremely sorry for the pests that were visible in your room. We are taking this seriously and will get the rooms eradicated of such pests by our vendor. Regards, Josephine Myers General Manager

Atlantic City, New Jersey
Reviewed 31 January 2017

I stayed here for a brief moment only came to Jax Fl take my NCLEX for nursing... I woke up around 3am from the loud voices next door the walls are thin and they have roaches! Also charged me addt'l fees for a safe that I didn't even use!! I hate this place and wouldn't recommend anyone to stay here.....

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Helpful?
1Thank NurseOgBear
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear NurseOgBear, We are extremely sorry for the pests that were visible in your room. We had contacted pest vendor to eradicate the rooms. Thank you for bringing this to our attention. Regards, Josephine Myers General Manager

Savannah, Georgia
Reviewed 8 December 2016 via mobile

I stay in Jacksonville pretty often. I've tried a bunch of hotels, but I keep going back to the Red Roof Inn # 251 @ 6969 Lenoir Ave. Jacksonville, Fla. They are pet friendly and they have visible night time security, which as a mom makes me feel very safe. After a long hectic day of driving they are very...

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Helpful?
Thank Tuesday P
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Tuesday P, Thank you so much for the 5 star review. I am delighted that you had recognized my hard working staff whose goal is to provide clean comfortable rooms and excellent customer service. Jesselle had moved to San Francisco and we missed her a lot but Tiant will be here to welcome you again. We also love pets...

Newark, Delaware
Reviewed 28 November 2016

Great location, very nice rooms. A great motel for pet owners, and only about 2 miles to Dog Wood Park. Lots of awesome restaurants within about 3miles, including our family's favorite Piccadilly Cafeteria.

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Helpful?
Thank dghornock
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear dhormock, Thank you so much for the 5 star review. Yes, we love your pet and there is no fee when they stay. We appreciate that you loved your room and the hotel location was easy access to the Dog Wood Park and walking distance restaurants. I will share your wonderful review to my staff and we look forward...

florida
Reviewed 15 November 2016

We stayed just one night at this hotel. Since there were 3 of us and our chocolate lab, we requested a suite. We could not get one on the ground floor but had a nice suite on the 3rd floor. Room was very nice, lots of room and we were all happy with it. It is located right next to...

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Helpful?
Thank picky75
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear picky75, Thank you for the 4 star review. We are delighted that you had a nice stay with your chocolate lab. The suite is very ideal with the space provided with a wet bar. Soon the interchange will provide easy access to all motorists. We anticipate that it will be done in summer 2017. We will look forward in...

Kissimmee, Florida
Reviewed 7 November 2016

We stayed here for two nights while visiting family. When we checked in we asked for the 15% discount they were offering Veterans for the month of November. The clerk stated since it was after 9:00 p.m. we could not receive the discount. Don't understand that one but was too tired to argue.. The hotel needs some updating. There were...

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Helpful?
Thank Stephanie C
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear Stephanie C. Thank you for your review. The Veterans promo is available if the hotel is not sold out. If you made your reservation, you could have mentioned about the promo and it will be attached to your reservation. We are sorry that the pull out sofa had some discrepancies. Extra towels are always available on request if there...

Deep River, Canada
Reviewed 28 October 2016

The room is fine. Reasonably clean and comfortable. The staff at the desk is another story. In one simple word, "Rude". Do not expect them to honour their motel coupons and if you present one expect something along the lines of , "lady we don't take those!" In a very loud embarrassing voice. I understand that hotels can not always...

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Helpful?
Thank IamInDeep
Josephine M, General Manager at Red Roof Inn Jacksonville - Southpoint, responded to this review

Dear IamInDeep, I apologize for my front desk clerk who did not deliver in a courteous tone on how to handle the hotel coupons. This is not what they are trained to do. Customer service must be followed at its finest. I will share your comments to my team and will make sure that this isolated experience will not happen...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Red Roof Inn Jacksonville - Southpoint

Address: 6969 Lenoir Ave E, Jacksonville, FL 32216
Region: United States > Florida > Jacksonville
Price Range: $93 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Jacksonville - Southpoint 2*
Number of rooms: 127
Reservation Options:
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Also Known As:
Red Roof Inn - Southpoint Hotel Jacksonville
Red Roof Inn Jacksonville
Jacksonville Red Roof Inn
Hotel Style:
#2 Best Value Hotel in Jacksonville
#34 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Jacksonville - Southpoint staff and other travellers.
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2 months ago

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Questions? Get answers from Red Roof Inn Jacksonville - Southpoint staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be polite and respectful.”
konakea, 10 May 2017 | Read review
“Maria Sanchez she is so sweet”
daniellewM5071YR, 7 May 2017 | Read review
“Very affordable hotel Rooms were clean Did not notice roaches nore smoke smell Pool is small.”
H8057QUjohnc, 24 Apr 2017 | Read review
“The suites have plenty of room to spread out”
J5269AReds, 18 Apr 2017 | Read review
“No coffee in rooms in the morning. Cracker Barrel restaurant is behind parking lot.”
mikebwinn, 10 Apr 2017 | Read review
5 of 5
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US$60* /night
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Prices are for 1 room, 2 adults
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