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Red Roof Inn - Jacksonville Airport

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Traveller (13)
Room & Suite (30)
Pool & Beach (2)
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Overview
  • Excellent29%
  • Very good20%
  • Average16%
  • Poor15%
  • Terrible20%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (211)
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1 - 5 of 208 reviews
Reviewed 4 March 2018 via mobile

We booked a room online to just stay the night. Once we got to the room we had to leave because it was that bad. Floor was sticky, window filthy, no hot water, no heat. Garbage in the parking lot. A group of people hanging...More

Thank Larsoncomet
Response from RedRoofJacksonville, Manager at Red Roof Inn - Jacksonville AirportResponded 2 weeks ago

Dear Guest, Thanks for your comments. I’m sorry that we could not satisfy you on a night when so many others were satisfied. We apologize for the inconvenience. But would like to inform that we have ensured that all the mentioned points of observations like...More

Reviewed 12 February 2018 via mobile

I have been staying here for over 3 weeks now.. the customer service is great the girls that do the housekeeping go above and beyond.. the GM is grumpy and needs to take a customer service class.. but Crystal and Lillian absolutely make up for...More

Thank Kasper208
Response from RedRoofJacksonville, Webmaster at Red Roof Inn - Jacksonville AirportResponded 15 February 2018

Dear Guest, It has been our pleasure to welcome you to Hotel on your recent stay with us. Thanks for writing well about our staff Crystal and Lillian, who does the best in order to be helpful and professional with our Guest always try to...More

Reviewed 8 February 2018

Clean and comfortable, this property is a good value for the price. Close to the airport and to the freeway. Quiet and pleasant. Friendly staff who are very willing to help make the stay a good one for GuestsMore

1  Thank JanandCaptainRob
Response from RedRoofJacksonville, Webmaster at Red Roof Inn - Jacksonville AirportResponded 10 February 2018

Dear Guest, We are incredibly grateful that you took the time out to leave us this review. Our industry values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward...More

Reviewed 3 January 2018

Fleeing south to avoid this major ice storm, we needed an on the fly dog friendly place to stop for the night before heading further south. After booking and reading some online reviews for this property I worried that I'd made a terrible mistake, but...More

1  Thank Christine T
Response from RedRoofJacksonville, Webmaster at Red Roof Inn - Jacksonville AirportResponded 6 January 2018

Dear Guest, Thanks for your kind comments and for noticing the many positive aspects of our hotel Red Roof Inn - Jacksonville Airport. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. If...More

A TripAdvisor Member
1
Reviewed 29 November 2017 via mobile

this was a pleasant hotel stay maybe the prices could be a little cheaper though enjoyed the stay. Was relaxing the bed enjoyed it would do it again for sure was close to all the shops and stores and close to the airport as well

Thank A TripAdvisor Member
Response from RedRoofJacksonville, Webmaster at Red Roof Inn - Jacksonville AirportResponded 1 December 2017

Dear Guest, Thank you for staying with us, we work hard to make our guests happy. We appreciate your feedback and are very happy you enjoyed your stay! Please come and stay with us again! Sincerely, Hotel Manager

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$60 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$60 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (13)
Room & Suite (30)
Pool & Beach (2)
Questions & Answers
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nicolerenae2016
30 January 2017|
Answer
Response from travelertampa1 | Reviewed this property |
I didn't notice any activities in the parking lot. It was just a dirty, run-down run even for the money. I'd never stay there again.
1
Vote
funrunjack
6 June 2015|
Answer
Response from Thomas W | Property representative |
No, However there is a shuttle to the airport for a small fee.
0
Votes
Room Tips
"Try to be on back side of motel away from interstate. Noisy by interstate."
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"Go somewhere else."
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"Go to another hotel"
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"they have frogs in the area so ask for a room thats towards the back of the hotel"
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