We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We booked a room online to just stay the night. Once we got to the room we had to leave because it was that bad. Floor was sticky, window filthy, no hot water, no heat.
Garbage in the parking lot. A group of people hanging...More
Response from RedRoofJacksonville, Manager at Red Roof Inn - Jacksonville AirportResponded 2 weeks ago
Thanks for your comments. I’m sorry that we could not satisfy you on a night when so many others were satisfied. We apologize for the inconvenience. But would like to inform that we have ensured that all the mentioned points of observations like...More
I have been staying here for over 3 weeks now.. the customer service is great the girls that do the housekeeping go above and beyond.. the GM is grumpy and needs to take a customer service class.. but Crystal and Lillian absolutely make up for...More
Response from RedRoofJacksonville, Webmaster at Red Roof Inn - Jacksonville AirportResponded 15 February 2018
It has been our pleasure to welcome you to Hotel on your recent stay with us. Thanks for writing well about our staff Crystal and Lillian, who does the best in order to be helpful and professional with our Guest always try to...More
Clean and comfortable, this property is a good value for the price. Close to the airport and to the freeway. Quiet and pleasant. Friendly staff who are very willing to help make the stay a good one for GuestsMore
1 Thank JanandCaptainRob
Response from RedRoofJacksonville, Webmaster at Red Roof Inn - Jacksonville AirportResponded 10 February 2018
We are incredibly grateful that you took the time out to leave us this review. Our industry values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward...More
Fleeing south to avoid this major ice storm, we needed an on the fly dog friendly place to stop for the night before heading further south. After booking and reading some online reviews for this property I worried that I'd made a terrible mistake, but...More
1 Thank Christine T
Response from RedRoofJacksonville, Webmaster at Red Roof Inn - Jacksonville AirportResponded 6 January 2018
Thanks for your kind comments and for noticing the many positive aspects of our hotel Red Roof Inn - Jacksonville Airport. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. If...More
this was a pleasant hotel stay maybe the prices could be a little cheaper though enjoyed the stay. Was relaxing the bed enjoyed it would do it again for sure was close to all the shops and stores and close to the airport as well
Thank A TripAdvisor Member
Response from RedRoofJacksonville, Webmaster at Red Roof Inn - Jacksonville AirportResponded 1 December 2017
Thank you for staying with us, we work hard to make our guests happy. We appreciate your feedback and are very happy you enjoyed your stay! Please come and stay with us again!