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Courtyard Jacksonville I-295/East Beltway

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Courtyard Jacksonville I-295\/East Beltway
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194 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Fort Myers, Florida
Reviewed 2 weeks ago via mobile

I was pleasantly surprised with this hotel! The staff was friendly and hotel was IMMACULATE . The location, for us, couldn't have been more perfect, there is even a Walmart directly behind. Though you wouldn't know, it soo quiet. Easy jump to interstate and maybe 30 min drive to theme parks. I stayed in a 1 bed king, and was...

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Helpful?
Thank HOLLY H
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

Thank you for taking the time to tell us about your stay. I hope we will get to enjoy having you at our hotel again in the near future.

Virginia Beach, Virginia
Reviewed 3 weeks ago via mobile

The staff is awesome, super friendly and willing to help! The rooms are nice and comfortable! The Wal-Mart is super convenient. BUT, the hotel is hard to get out of, very confusing even though the location is central to most things in the area. My biggest complaint is the fact that IHG and Hilton hotels in the area provide some...

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Helpful?
Thank chamoh78
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

Thank you very much for taking the time to tell us about your stay. Courtyard by Marriott brand which our hotel is part of, offers our guests the ability to book rooms without breakfast included. That will enable our guests to have the best rate possible. We do offer breakfast included rates packages as well of course, which I really...

Cosby, Tennessee
Reviewed 9 January 2017

We stopped here for a business trip for one night. The room was good, comfortable mattresses, clean, and good for one night. We were completely surprised to see a huge spread for breakfast- then realized that everything had a PRICE on it! $3.95 to 5.95 for a MUFFIN! For the rate we paid, I thought breakfast would have been included....

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Helpful?
Thank grandmakatie
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

Thank you very much for your feed back. Courtyard by Marriott hotels including our hotel offer our guests the ability to book rooms without Breakfast included. We do offer breakfast included rates as well. that add more flexibility to our travelers and better food options as well. I promise I will review all our pricing in the Bistro to ensure...

Reviewed 9 January 2017

This hotel and its staff went above and beyond when accomadating my family and I. We had over 30 of us stay in the hotel for 2 nights and used the common area for most of our stay as our hangout area. We were celebrating many things in our family and the staff were always there to help us in...

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Helpful?
Thank Emily T
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

I am glad you enjoyed your stay us. come see us again soon please.

Fort Myers, Florida
Reviewed 11 November 2016

Every year the volleyball team stays at this property and each year we always look forward to it! This is our favorite place to stay because of the friendly employees, the customer service, and most of all the amazing breakfast that they prepare just for us in one of their meeting rooms. We love how clean the rooms are, how...

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Helpful?
Thank Leigh P
Yaser H, General Manager at Courtyard Jacksonville I-295/East Beltway, responded to this review

Thank you very much for taking the time to tell us about your stay. I am so glad you enjoyed your stay with us and hope to see you and your team again very soon.

Reviewed 19 September 2016 via mobile

What you would expect from a courtyard, pretty straight forward. Service isn't as good as it is in higher category Marriotts (front desk attendant for check in wore iPhone headphones the whole time she was talking to me, typical for courtyards/Fairfields). Room was clean, in and out for a business trip.

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Helpful?
Thank Seth W
Thomas C, Director of Sales at Courtyard Jacksonville I-295/East Beltway, responded to this review

Dear Seth, Thank you for your feedback. We are working hard to insure all our guests receive the quality and service they expect from Courtyard Marriott. We will take your comments under advisement and do hope you might choose our hotel for future needs here in Jacksonville. Sincerely, Tom Cancellare Director of Sales

Ohio
Reviewed 5 September 2016

Hotel was fine but we had a bad experience with the checker cab drivers going to and back from the port. The hotel scheduled my cab the day before the cruise with the time I wanted picked up. I had a voucher to the port that was the same as cash for the cab driver. He said he had to...

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Helpful?
Thank travelusa21
Thomas C, Director of Sales at Courtyard Jacksonville I-295/East Beltway, responded to this review

Dear Travelusa21, We apologize for the issues you experienced with our local cab company. We have contacted the cab company management team to insure this does not happen to any future guests. Thank you for your feedback and helping us improve our guest experience. Sincerely, Tom C.

Jacksonville, Florida, United States
Reviewed 2 September 2016

My husband and I chose the Courtyard Marriott I295 East Beltway for our pre wedding festivities and our reception and could not be more pleased! The staff seemed to know what we needed before we even asked! If we did ask for something, it was handled with graciousness and swiftness. We had every intention of cleaning the reception room up...

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Helpful?
Thank Holly H
Thomas C, Director of Sales at Courtyard Jacksonville I-295/East Beltway, responded to this review

Dear Holly, Thank you for the kind words. Our staff works hard to insure all our guests receive the service and quality guests have come to expect from Courtyard Marriott. Congratulations! Sincerely, Tom C.

Reviewed 29 August 2016 via mobile

Very clean and quiet. Walking distance to Walmart without crossing any highways or manor roads. Nice pool. Very close to shopping and restaurants. Walking distance to the condominiums my family lives in. Will definitely stay again. Coin operated laundry facilities. Hotel provides the detergent and fabric softener.

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Helpful?
Thank Christena281
Thomas C, Director of Sales at Courtyard Jacksonville I-295/East Beltway, responded to this review

Dear Christena281, Thank you so much for the kind words. We are thrilled to hear that you enjoyed your stay with us. We look forward to the opportunity to be of service in the future! Sincerely, Tom Cancellare

Reviewed 29 August 2016

Super clean and staff was exceptional. We called about a light going out early in the morning and the maintenance staff showed up in less than 5 minutes! We used the pool and again a really friendly staff member came by and told us not to worry about our toddler turning on the outdoor shower as the water was all...

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Helpful?
Thank Ashley M
Thomas C, Director of Sales at Courtyard Jacksonville I-295/East Beltway, responded to this review

Dear AshleyM, Thank you for your feedback. We are sorry to hear that you did not find our bedding to your liking. We work hard to provide the service and comfort our guests expect from Courtyard Marriott. We will take your review under advisement and take the appropriate actions. Sincerely, Tom Cancellare

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Relax in comfort at the beautiful and spacious Courtyard by Marriott Hotel in Jacksonville Florida. Our Courtyard by Marriott Hotel is only 20 minutes from Jacksonville Beach, area corporations, JAXPORT cruise terminal, Jacksonville International Airport, Jacksonville University, University of North Florida, Mayo Clinic, and St. Luke’s Hospital. Our hotel is ideal for corporate travel, relocation, or exciting vacation getaways. We offer spacious guest rooms, luxurious bedding, high speed wired and wireless internet access, outdoor heated swimming pool, whirlpool, fitness center, Bistro Restaurant, boarding pass station, meeting space, on-site laundry, and Starbucks coffee in the lobby. When looking for affordable and spacious Florida accommodations, you’ll find an ideal choice and southern hospitality at our Marriott hotel in Jacksonville. The Bistro offers healthy choices, a variety of breakfast and dinner options, an evening bar, and Starbucks coffee. Our Courtyard by Marriott Hotel near JAXPORT Cruise Terminal is ideal for pre or post cruise accommodations. What are you waiting for? ... more   less 

Additional Information about Courtyard Jacksonville I-295/East Beltway

Address: 9815 Lantern Street, Jacksonville, FL 32225 (Formerly Courtyard by Marriott Jacksonville Northeast/Kendall Town)
Region: United States > Florida > Jacksonville
Price Range: $189 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville I-295/East Beltway 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Courtyard By Marriott Jacksonville Northeast/Kendall Town Hotel Jacksonville
Hotel Style:
#13 Family Hotel in Jacksonville
#19 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Jacksonville I-295/East Beltway staff and other travellers.
1 question
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5 months ago

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Questions? Get answers from Courtyard Jacksonville I-295/East Beltway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite was amazing! The 2 queen rooms were great as well!”
 of 5 bubbles hollyh672, 2 Sep 2016 | Read review
“Away for the elevator”
 of 5 bubbles JoseC894, 20 Jul 2016 | Read review
“I love the far corner room because of the quietness. However not a great view out of window. Room 230”
 of 5 bubbles BettyG103, 11 Jun 2016 | Read review
“no preference”
 of 5 bubbles cookies516, 25 Apr 2016 | Read review
“We were overlooking the front entrance, no noise problem.”
 of 5 bubbles F8864EYlarrym, 30 Mar 2016 | Read review
5 of 5