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Homewood Suites by Hilton Jacksonville Downtown/Southbank

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Traveller (62)
Room & Suite (33)
Dining (2)
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Overview
  • Excellent59%
  • Very good20%
  • Average11%
  • Poor5%
  • Terrible5%
Travellers talk about
“front desk”(61 reviews)
“bearded pig”(6 reviews)
“parking garage”(20 reviews)
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites by Hilton Jacksonville Downtown/Southbank
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Jacksonville Downtown/Southbank
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (519)
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517 results
Traveller rating
297
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26
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LanguageEnglish
297
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60
30
26
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All reviewsfront deskbearded pigparking garagesan marcofull size refrigeratoracross the riverliving roomhome away from homecomplimentary breakfastgreat propertygreat place to staybusiness tripgwenivyhurricanepropertiesinterstate
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1 - 5 of 517 reviews
Reviewed 6 days ago via mobile

I wanted to give a "hand clap" to Stephanie who checked me in and Diaz who was very understanding. Thank you for such an enjoyable time in Jacksonville. I loved the breakfast and the evening social. The hotel is even close to bars and other...More

Thank Samantha H
Hotel's Favourite
Reviewed 24 April 2018

We stayed an night in Jacksonville before starting our weekend in St. Augustine. Glad we stopped! Easily accessible and good options for dinner/desert for the night. If we are ever in the area, we would stay again!

Review collected in partnership with Homewood Suites by Hilton
Thank jesysmith09
Response from William P, Front Office Manager at Homewood Suites by Hilton Jacksonville Downtown/SouthbankResponded 26 April 2018

Thank you for your visit and an awesome review. It was a pleasure to be of service and we look forward to your next visit.

Reviewed 1 week ago

Dont stay at this hotel. I checked my family in to this hotel and it was horrible. The room was dusty, the hallways are flaming hot, and the service was pathetic. In addition to that I tried to resolve and issue with the front desk...More

Thank Charles R
Response from William P, Manager at Homewood Suites by Hilton Jacksonville Downtown/SouthbankResponded 6 days ago

We apologize that you had a horrible stay, not what we strive to do. Since we do not have a Robin as a manager or on our staff, I will follow up with the front desk staff to understand what happened. Most issues are resolved...More

Reviewed 4 weeks ago

The Staff and accommodations at the hotel are among the best I have experienced. The location of the hotel is perfectly located in the vicinity of ample on and off ramps of the Interstate System and the Downtown Arterial Roadways. Parking is always available under...More

Review collected in partnership with Homewood Suites by Hilton
Thank nekitajoyner
Reviewed 12 May 2018

I came to Jacksonville for business and my fiancé came with me for some beach relaxation. The hotel was great. It was going through some renovations but the work / workers were not disturbing in any way. Comfortable bed and room and all of the...More

Review collected in partnership with Homewood Suites by Hilton
Thank jlenz2018
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Most Booked Properties in Jacksonville
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast included
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$145 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Jacksonville
#20 Business Hotel in Jacksonville
#34 Romantic Hotel in Jacksonville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Jacksonville
#20 Business Hotel in Jacksonville
#34 Romantic Hotel in Jacksonville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (62)
Room & Suite (33)
Dining (2)
Pool & Beach (2)
Questions & Answers
Ask a question
just_jenny001
8 May 2017|
AnswerShow all 5 answers
Response from HWS-DWTN-JAX | Property representative |
Thank you for asking the question. We do not offer a shuttle to the airport. We do have several other options available to our guests in the area. Super Shuttle, Uber and Gator City cab company are all very popular and... More
0
Votes
Doan N
28 April 2017|
Answer
Response from HWS-DWTN-JAX | Property representative |
Hello Doan, Thank you for choosing our Homewood Suites! We do serve a COMPLIMENTARY hot buffet breakfast for everyone in the room. It includes waffles, yogurt, fruit, cereal, juices, bagels and bread, along with 3 hot... More
0
Votes
SteveFLNJ
14 August 2014|
Answer
Response from Lauren L |
Thank you for your interest in the Homewood Suites Jacksonville Downtown. There is a flat daily fee for parking at our property. Guests are able access the garage unlimited times during their stay. We are thrilled to have... More
0
Votes
Room Tips
"We sleep with the AC fan "ON" so we dont hear the train - ever..."
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"rooms on the right hand side (if looking from the front) have a lovely view of the lake outside also you can..."
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"Room 834 very clean and good view, has a connecting door but quiet."
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"The suites are roomy and comfy and the view of the city is a bonus!"
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