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Homewood Suites by Hilton Jacksonville Downtown/Southbank

506 reviews
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Traveller (62)
Room & Suite (33)
Dining (2)
Overview
  • Excellent60%
  • Very good20%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(60 reviews)
“parking garage”(20 reviews)
“san marco”(7 reviews)
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
Fitness centre
3.0 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Jacksonville Downtown/Southbank
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (506)Write a Review
There are newer reviews for Homewood Suites by Hilton Jacksonville Downtown/Southbank
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LanguageEnglish
290
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58
29
25
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All reviewsfront deskparking garagesan marcofull size refrigeratorlight sleeperacross the riverliving roomhome away from homecomplimentary breakfastgreat propertygreat place to stayclose to downtownbusiness tripgwenivyhurricanestadium
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31 - 35 of 504 reviews
Reviewed 29 September 2017

I stayed in this property for 3 weeks while working in JAX, the property was well maintained, room was nicely done, breakfast spread was good, but the highlight was staff which was superb. I was putting up in this property when hurricane Matthew had hit...More

Thank sourabh187
Reviewed 27 September 2017

I stay at this property almost weekly for business and I must sat that Amy , Andres ( Management) and the entire crew are like my second family ! They always go above and beyond and they are all phenomenal! Excellent property and an overall...More

Review collected in partnership with Homewood Suites by Hilton
Thank James K
Reviewed 26 September 2017

Hotel is in a great location and was very clean. The kitchen is great for families with an infant. We were able to warm child's baby food and store his food in a full size refrigerator. The hotel smelled of mold due to the filters...More

Review collected in partnership with Homewood Suites by Hilton
Thank johnjR2161HF
Reviewed 20 September 2017 via mobile

Stayed here while consulting. The room was great, the food was fine, but the staff was superb. They understand customer service! I was there while Hurricane Irma was approaching. Staff was calm and assured everyone that the hotel,would remain functional. While I flew out before...More

Thank Nancy R
Reviewed 19 September 2017

Great Staff and Hotel!! I spent three days recently and the experience was incredibly good. The room was gorgeous and the mattress and bedding was otherworldly comfy. the breakfast was great. But the thing that won my heart was the team. As I mentioned the...More

Review collected in partnership with Homewood Suites by Hilton
Thank rafaelcE1968BP
View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast included
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Restaurant
Outdoor pool
Details
Price range
US$126 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Jacksonville
#20 Business Hotel in Jacksonville
#34 Romantic Hotel in Jacksonville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Jacksonville
#20 Business Hotel in Jacksonville
#34 Romantic Hotel in Jacksonville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (62)
Room & Suite (33)
Dining (2)
Pool & Beach (2)
Questions & Answers
Ask a question
just_jenny001
8 May 2017|
AnswerShow all 5 answers
Response from HWS-DWTN-JAX | Property representative |
Thank you for asking the question. We do not offer a shuttle to the airport. We do have several other options available to our guests in the area. Super Shuttle, Uber and Gator City cab company are all very popular and... More
0
Votes
Doan N
28 April 2017|
Answer
Response from HWS-DWTN-JAX | Property representative |
Hello Doan, Thank you for choosing our Homewood Suites! We do serve a COMPLIMENTARY hot buffet breakfast for everyone in the room. It includes waffles, yogurt, fruit, cereal, juices, bagels and bread, along with 3 hot... More
0
Votes
SteveFLNJ
14 August 2014|
Answer
Response from Lauren L |
Thank you for your interest in the Homewood Suites Jacksonville Downtown. There is a flat daily fee for parking at our property. Guests are able access the garage unlimited times during their stay. We are thrilled to have... More
0
Votes
Room Tips
"We sleep with the AC fan "ON" so we dont hear the train - ever..."
Read review
"rooms on the right hand side (if looking from the front) have a lovely view of the lake outside also you can..."
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"Room 834 very clean and good view, has a connecting door but quiet."
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"The suites are roomy and comfy and the view of the city is a bonus!"
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