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Homewood Suites by Hilton Jacksonville Downtown/Southbank

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Homewood Suites by Hilton Jacksonville Downtown\/Southbank
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384 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Jacksonville Downtown/Southbank
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Showing 383: English reviews
Vero Beach, Florida
1 review
Reviewed 27 July 2016

Nice room. loved pool, would come back. Would recommend this hotel!! Daughter went to a concert, venue was very close so loved that. Our stay was only 2 days. Next time would definitely stay a few days longer!!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 383nadinell
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear 383nadinell, Thank you for your "Great hotel" review. We are always grateful for guest comments, especially from a 5-star reviewer. More 

Tallahassee, FL
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 July 2016

Location is convenient to downtown Jacksonville on south side of St Johns River. Parking garage has bridge to JAX Skyway Metrorail which is free. Other local sights are within walking distance including San Marco neighborhood with movie theatre and restaurants. Free breakfast and evening snack are a huge plus. Suggest room away from street and railroad tracks due to nose.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank artsybabe1974
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear artsybabe1974, Thank you very much for your great 5-star review. We hope we'll get the chance to see you again. More 

1 review
Reviewed 26 July 2016 via mobile

My family and I stayed at the Homewood suites last week for one night before my sister's wedding. The hotel is very nice and has a great 6pm reception. My son and father loved the pool table in the lobby and played at least 4 games the night we checked in. They offer a wonderful complimentary breakfast in the morning... More 

Helpful?
Thank Shaneka H
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Shaneka H, We're pleased that you enjoyed your brief stay with us. Thank you for reviewing us on TripAdvisor. We hope you'll visit again and perhaps stay a bit longer. More 

TORONTO, Canada
1 review
Reviewed 25 July 2016

Totally recommend this hotel. We had a great time at this hotel. Crew friendly and always accessible. Rooms clean, as well as common area. All you need for breakfast are there. Happy hours with variety of fresh food.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Frank R
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Frank R, Thank you very much for your superlative review on TripAdvisor. There is nothing more flattering to hoteliers and their staffs than the endorsement of happy, satisfied guests. We look forward to your return, and thanks again. More 

1 review
Reviewed 24 July 2016

This is the worst Homewood Suites I've ever stayed! The room smelled, there was stains on the carpet throughout the hotel, powdered eggs for breakfast and parking was $9.00 per day. The hotel is combined with Hilton Garden Inn and the internet kept switching between the two creating a terrible online experience.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 372jerryp
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear 372jerryp, Thank you for taking the time to let us know about your experiences. Without feedback from our guests, we cannot improve. Please be assured that we will thoroughly review your comments with our team and make whatever changes are necessary to ensure future guests are not similarly inconvenienced. We do hope you'll visit us again, and have a... More 

Sarasota, Florida
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 July 2016

This is a good location if you are looking for proximity to downtown and Riverwalk BUT I would not recommend this hotel to anyone used to nice Hilton properties. I was never acknowledged as Honors member, offered a nice room or any amenity upon arrival as is typical of all Hiltons. We found the furnishings in the room to be... More 

Helpful?
Thank srqchick
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear srqchick, Thank you very much for your review. We are sorry to have disappointed you, but we appreciate receiving your feedback, without which we would not be able to make the changes necessary to ensure future guests are not similarly disappointed. More 

Atlanta, Georgia
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 July 2016

We went to Jacksonville for a family reunion. We didn't stay in the hotel across town (where everyone else was staying) because we wanted the amenities of Home Wood, and we love Hilton. Both my husband and I are diamond so we have a profile with them. (No smoking, High Floor). When we got there and checked in, the room... More 

Helpful?
Thank Nicey57
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Nicey57, thank you for your review. We sincerely appreciate all feedback from our guests, without which we cannot improve our guests' experiences. We hope you'll visit us again if you're ever in our area. More 

Tallahassee, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 11 July 2016

Love this hotel and I always choose to stay here while in town. Love the staff that serves breakfast and evening social meal. They are always pleasant and helpful. Check in and out is a breeze. The facility is clean.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Demetra R
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Demetra R, Thank you for the outstanding review! We are pleased you enjoyed the complimentary breakfast and evening social, as well as the friendliness and helpfulness of the staff. Thank you for sharing your experience with other travelers, and we hope to serve you again soon. Thank you! More 

Chicago
Level Contributor
157 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 11 July 2016

I will keep this review short. It is an excellent hotel in a neat area of Jacksonville which is becoming quite a yuppy hangout, so it seems. It is located in San Marcos area of Jacksonville which is on the south side of the city. The hotel itself is a bit odd as it shares a building with a Hilton... More 

Helpful?
Thank LiscomeBay
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear LiscomeBay , Thank you for your "Excellent Homewood Suites" review. It is wonderful to see our team's customer service commended. We're pleased you enjoyed the hotel, staff and location, and hope you'll return. More 

Ocala, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2016

Good size rooms,great staff, super fast elevators,terrific breakfast with a nice selection of hot and cold items, great location to ever bank field and several restaurants,secure parking, easy access to the interstate.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank danielgW2421KQ
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear danielgW2421KQ, We sincerely appreciate your 5-star review on Trip Advisor. We're very glad that you enjoyed your stay and hope you'll come back. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The uniquely designed Homewood Suites by Hilton Jacksonville Downtown/Southbank hotel is located in the trendy San Marco/Downtown area of Jacksonville, FL and only 20 minutes from the Jacksonville International Airport. The hotel is adjacent to the Jacksonville Skyway rapid transit system to facilitate your commute. The Homewood Suites by Hilton is the perfect temporary housing venue for either short or extended stays. ... more   less 

Additional Information about Homewood Suites by Hilton Jacksonville Downtown/Southbank

Address: 1201 Kings Avenue, Jacksonville, FL 32207
Region: United States > Florida > Jacksonville
Price Range: $154 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Downtown/Southbank 3*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Travelocity, Expedia, Orbitz, Hotels.com, Priceline and Booking.com so you can book your Homewood Suites by Hilton Jacksonville Downtown/Southbank reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Jacksonville Downtown/Southbank Hotel Jacksonville
Hotel Style:
#14 Family Hotel in Jacksonville
#20 Business Hotel in Jacksonville
#34 Romantic Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jacksonville Downtown/Southbank staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Jacksonville Downtown/Southbank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably are none.”
 of 5 bubbles aka680, 30 Nov 2016 | Read review
“stay on top floors”
 of 5 bubbles 93jimk, 26 Sep 2016 | Read review
“If you want a no wall between the bedroom and living room, the x41 rooms are great, but you may have elevator noise.”
 of 5 bubbles Alkemyst, 4 Sep 2016 | Read review
“The corner rooms were more spacious had lots of windows.”
 of 5 bubbles 282pete, 30 Jul 2016 | Read review
“Tell them you don't want to stay on the street side, unless you really like trains.”
 of 5 bubbles Nicey57, 13 Jul 2016 | Read review
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