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Homewood Suites by Hilton Jacksonville Downtown/Southbank

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Homewood Suites by Hilton Jacksonville Downtown\/Southbank
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417 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Jacksonville Downtown/Southbank
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Showing 416: English reviews
St. Augustine, Florida
Reviewed 12 October 2016

This was a short stay that felt like a home away from home. I suggest the king suite with a full fridge but you are close to some good food and the social should not be missed. Thanks to the kitch staff! You ladies made my trip special.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank elizabethjW2516UE
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear elizabethjW2516UE, Thank you for your 4-star TripAdvisor review. We appreciate your feedback and hope we'll see you again.

Jacksonville, United States
Reviewed 11 October 2016

We enjoyed our stay as we had to evacuate for Hurricane Mathew. We have 2 dogs and they made us feel very welcome. The rooms are very spacious and clean. We enjoyed the managers social and the complementary breakfast!!! The hotel is located within walking distance to some great restaurants!!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Aaron D
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Aaron D, thank you for your review. We're pleased that you enjoyed the hotel and our location, and hope to see you again.

Ponte Vedra Beach, Florida
Reviewed 11 October 2016

We were evacuated from our home during hurricane Matthew. We stayed at this hotel because it had a suite and was pet friendly. Everyone at the hotel bent over backwards to make a very stressful situation the best it could be.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank RLD321
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear RLD321, We sincerely appreciate your 5-star review on Trip Advisor. We're very glad that you enjoyed your stay and hope you'll come back.

Jacksonville Beach, Florida
Reviewed 11 October 2016

Great place to hide out from the storm with family including furry member! Had everything we needed. Served dinner to two very full hotels under great pressure from number of guests who could not leave the hotel.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank marykZ3290IW
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear marykZ3290IW, Thank you for your 5-star Trip Advisor review! We're pleased that, in spite of the storm, you enjoyed your stay with us.

Novi, Michigan
Reviewed 5 October 2016

Our stay was great.Front desk staff very friendly.Clean rooms and nice pool.We felt safe too.We would highly recommend this Homewood Suites.And we will stay here again.The breakfast bar could be a little better quality for sure Kept running out of food as well.Kitchen staff may have been overwhelmed.Coffee is available 24 hours.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Kathleen D
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Kathleen D, We're all very pleased that you enjoyed your stay so much, you'll visit again. We look forward to it.

Jacksonville, FL, United States
Reviewed 28 September 2016

Staff wasn't very helpful, especially if you needed something as simple as extra towels (it took 3 attempts over a 24 hour span to receive them..) Room was in poor shape, furniture was worn, beds were rough, didn't seem very clean. Didn't look like the pictures... Was also "accidentally" checked out a day early.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Todd K
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Todd K, Thank you very much for taking the time to bring to our attention issues you experienced at our hotel. Our team sincerely strives to make each and every guest's stay with us the best possible experience, and we're very sorry you were disappointed.

Reviewed 28 September 2016

the accomodations, which included a fully equipped kitchenette, as well as a gym room, and complimentary breakfast, were very clean, comfortable, and well maintained. The price may vary - depending on whether it is a "football weekend" or not. Parking is extra, though quite reasonable.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank larryo500
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear larryo500, Thank you very much for your kind words about our hotel. We hope you'll visit us again when you are near our area.

Tampa, Florida
Reviewed 26 September 2016

We stayed at this hotel for a business trip last week. There was a problem with the wake up call system and they woke us up twice in the night.....and the 5:45 wake up call didn't arrive.....so the management apologized and then comped the room! This place is very nice and the management gets it......they understand how important it is...

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Helpful?
Thank Jim K
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Jim K, We do strive to be a "GREAT Place" and I'm glad you found it to be so. We look forward to your return when you are in the area.

Baltimore, Maryland
Reviewed 24 September 2016 via mobile

My Baltimore family flew into Jacksonville to meet up with my Tampa family and we are all staying at the downtown Homewood Suites. I was a little worried based upon some reviews I had read about this facility. It seems that management has tried to respond and the facility is excellent. Yes I did hear the train, barely, but not...

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Helpful?
Thank Swampfox2806
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Dear Swampfox2806, Thank you for your 4-star Trip Advisor review! We're pleased that you enjoyed your stay and your family gathering.

Orlando, United States
Reviewed 23 September 2016

Furniture was a little worn, but overall everything was nice and clean. Had a small hiccup at check-in but clerk recovered it well for us. Complimentary breakfast on Sunday morning was nice and the attendant (sorry, didn't see a name tag) was very friendly with everyone and especially with the kids.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Laura A
TGomez2, General Manager at Homewood Suites by Hilton Jacksonville Downtown/Southbank, responded to this review

Hi there! Thanks for the review! Breakfast is one of the best parts about staying at the Homewood Suites! It's hard to beat a hot, delicious, complimentary breakfast in the morning! The perfect way to start the day!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The uniquely designed Homewood Suites by Hilton Jacksonville Downtown/Southbank hotel is located in the trendy San Marco/Downtown area of Jacksonville, FL and only 20 minutes from the Jacksonville International Airport. The hotel is adjacent to the Jacksonville Skyway rapid transit system to facilitate your commute. The Homewood Suites by Hilton is the perfect temporary housing venue for either short or extended stays. ... more   less 

Additional Information about Homewood Suites by Hilton Jacksonville Downtown/Southbank

Address: 1201 Kings Avenue, Jacksonville, FL 32207
Region: United States > Florida > Jacksonville
Price Range: $203 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Downtown/Southbank 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Jacksonville Downtown/Southbank Hotel Jacksonville
Hotel Style:
#14 Family Hotel in Jacksonville
#20 Business Hotel in Jacksonville
#34 Romantic Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jacksonville Downtown/Southbank staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Jacksonville Downtown/Southbank staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you don't get the room that backs up to the elevators. We Heard the elevator shaft going up and down all night long....even at 2am”
 of 5 bubbles Flaldscpmgt, 13 Feb 2017 | Read review
“Not in this Hotel !”
 of 5 bubbles yaaqovkk, 20 Dec 2016 | Read review
“Don't choose this hotel”
 of 5 bubbles jesbribraali, 8 Dec 2016 | Read review
“stay on top floors”
 of 5 bubbles 93jimk, 26 Sep 2016 | Read review
“If you want a no wall between the bedroom and living room, the x41 rooms are great, but you may have elevator noise.”
 of 5 bubbles Alkemyst, 4 Sep 2016 | Read review
5 of 5