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Hilton Garden Inn Jacksonville Downtown/Southbank

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Hilton Garden Inn Jacksonville Downtown\/Southbank
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528 Reviews from our TripAdvisor Community

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Showing 519: English reviews
Franklin, North Carolina
Reviewed 2 days ago NEW

Funeral trip a few small things didn't ruin the trip but I am a honors member and wasn't treated like one ! If BF would of been better treated and I was told about internet and jets in a hot tub r always bice

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Helpful?
Thank francesd91
Tallahassee, Florida
Reviewed 2 days ago NEW

This is a great place to stay for the location and price. Be aware their beds are adjustable. No one mentioned this when we checked in so be aware because if they are set to very firm they are very uncomfortable. Otherwise great stay.

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1Thank V3411FOnancyd
Oviedo
Reviewed 4 days ago NEW

Had a great experience with the hotel. The staff was super friendly, the room was very nice and I liked that there was covered parking. Next time I stay in that area I will be staying at the Hilton Garden Inn.

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1Thank grantas13
El Paso, United States
Reviewed 1 week ago

The hotel was convenient to downtown. The location isn't the greatest but not horrible. I wish parking was included considering the price for the room was over $100. Overall, good place to stay though. Clean rooms and lobby area as well as friendly staff. I would definitely stay here again and would recommend to others.

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Thank tanjiep
Apollo Beach, Florida
Reviewed 1 week ago

You pay for parking even if you don't park a car and the breakfast at 12.95 is not worth the price when most hotels of this class provide it for free. The rooms are nice and clean. The location is not bad.

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Thank 67roberti
Louisville, Kentucky
Reviewed 2 weeks ago

Hotel very nice located near tram and hotel staff very professional. But somehow my on-line reservation was redirected to Hotel -Rates and I was ripped off for $15.00 fee per room by Hotel-Rates. I complained to Hilton and they claim to be unaware of this.

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Thank Goodtimesteve
Lexington, United States
Reviewed 2 weeks ago

Stayed here for Tax Slayer Bowl Game and NYE. Hotel staff went above and beyond call of duty- they were overrun by thirsty football fans the night before the game and they made sure they took care of every customer. Location is great, across river from Jacksonville Landing (river taxi takes you across). Within walking distance of several nice eateries.

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Thank E3312NUamandac
Greenville, South Carolina
Reviewed 2 weeks ago

Great stay. Corner room was very roomy. Rate was very competitive and all breakfast items exceeded expectations. Parking was ample and secure and we will definitely stay there again. Even the bar was active

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Thank DoubleDMaryland
Mundelein, Illinois
Reviewed 3 weeks ago

We went to Jacksonville for a family event. We picked the hotel based on location and the HGI brand. We picked the specific room online and were very satisfied with the service, room and overall experience. The bar was very nice and the waitress was very friendly. and attentive. Overall the HGI brand never disappoints and this hotel did not...

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Thank sjn612
Reviewed 4 weeks ago via mobile

Stayed here overnight on our way to the Keys. For a downtown setting, it was surprisingly convenient to and from I-95. It is adjacent to a parking garage with ample reserved first floor parking for hotel guests. The room was spacious and clean, and despite being closer to the elevator than I would have preferred, was quiet and restful.

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1Thank carl h

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly constructed, uniquely designed Hilton Garden Inn Jacksonville Downtown / Southbank hotel is located in the trendy San Marco area just minutes from the heart of downtown Jacksonville, and only 20 minutes from the Jacksonville International Airport. Most rooms offer a beautiful city or river view. The hotel is adjacent to Jacksonville's Skyway rapid transit system to facilitate your commute. The Hilton Garden Inn Jacksonville Downtown / Southbank is the perfect corporate housing venue while in the Southbank area. ... more   less 

Additional Information about Hilton Garden Inn Jacksonville Downtown/Southbank

Address: 1201 Kings Avenue, Jacksonville, FL 32207-8686
Region: United States > Florida > Jacksonville
Price Range: $161 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville Downtown/Southbank 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels Direct, TripOnline SA, Priceline, Travelocity, Expedia and Booking.com so you can book your Hilton Garden Inn Jacksonville Downtown/Southbank reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville
Hotel Style:
#22 Romantic Hotel in Jacksonville
#25 Business Hotel in Jacksonville
#33 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville Downtown/Southbank staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Jacksonville Downtown/Southbank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“watch out, the hotel is not downtown and there is not much in walking distance, especially on a Sunday”
 of 5 bubbles DiabelliMi, 3 Dec 2016 | Read review
“Ask to have a room away from the train (if possible)”
 of 5 bubbles Stellatravels, 18 May 2016 | Read review
“Try to find another hotel.”
 of 5 bubbles 96jonathant, 5 Jan 2016 | Read review
“couldn't say, my room was horribly loud. 8th floor - even # side.”
 of 5 bubbles Dhicks2222, 2 Dec 2015 | Read review
“just be up front with the desk, they will accommodate you”
 of 5 bubbles FrankJ34, 8 Nov 2015 | Read review
5 of 5
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