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    Hilton Garden Inn Jacksonville Downtown/Southbank

    1201 Kings Ave, Jacksonville, FL 32207-8686
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    01/10/2017 02/10/2017
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    US$104US$124
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    Traveller (22)
    Room & Suite (29)
    Dining (3)
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    Overview
    • Excellent48%
    • Very good32%
    • Average11%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Jacksonville Downtown/Southbank
    Special Offer: Double Points,Every Stay
    Hotel deals
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    DoubleTree by Hilton Hotel St. Augustine Historic District
    1,415 reviews
    #5 of 78 hotels in St. Augustine
     
    Beachside Motel
    333 reviews
    #6 of 12 hotels in Fernandina Beach
     
    TRYP by Wyndham Sebastian St Augustine
    153 reviews
    #1 of 78 hotels in St. Augustine
     
    The Cozy Inn
    1,025 reviews
    #3 of 78 hotels in St. Augustine
     
    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (637)
    There are newer reviews for Hilton Garden Inn Jacksonville Downtown/Southbank
    See the most recent reviews
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    11 - 15 of 628 reviews

    Reviewed 3 weeks ago

    Two black employees walked in on me after I checked into my room without knocking while I was getting undressed. They laughed and shut the door and did not say they were sorry. I went down stairs spoke to a white girl who was appalled...More

    Thank lighthousephotog
    Response from GardenInnJAXMgm, Manager at Hilton Garden Inn Jacksonville Downtown/SouthbankResponded 3 weeks ago

    Dear lighthousephotog, We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important...More

    Reviewed 4 weeks ago

    This is the second time we have stayed in this particular hotel . It is well situated in the historic district, just a few minutes walk to the river. The breakfast was outstanding, particularly the gravy over biscuits. The rooms were very clean, the staff...More

    Review collected in partnership with Hilton Garden Inn
    Thank D8910NTdavidk
    Reviewed 4 weeks ago

    Convenient to downtown and very clean. Staff was friendly and helpful. Parking was $10 a day even for hotel loyalty customers. That was the only downfall. Uber was $7-$12 and took a while because there was a concert AND a football game that night.

    Review collected in partnership with Hilton Garden Inn
    Thank Michelle33160
    Reviewed 18 August 2017 via mobile

    I ordered a room on a top floor so it would be quiet. Did NOT get my room & it us 3am & still cannot sleep due to construction noise!!! Not offered a new room either!! Will NEVER stay again. I even called the front...More

    Thank Diane P
    Response from GardenInnJAXMgm, Manager at Hilton Garden Inn Jacksonville Downtown/SouthbankResponded 4 weeks ago

    Dear Diane P, Thank you for your feedback. Your review has been addressed with our front office team and will help us improve our processes in the future. We apologize for the poor service and hope you'll consider giving us another chance to demonstrate our...More

    Reviewed 14 August 2017

    Very helpful staff, quiet rooms even though the hotel was crowded. Good selection of food for dinner or breakfast. Rooms were comfortable and spacious. Parking garage was free and very convenient. I would definitely stay here again.

    Review collected in partnership with Hilton Garden Inn
    Thank Theresa B
    DoubleTree by Hilton Hotel St. Augustine Historic District
    1,415 reviews
    #5 of 78 hotels in St. Augustine
     
    Beachside Motel
    333 reviews
    #6 of 12 hotels in Fernandina Beach
     
    TRYP by Wyndham Sebastian St Augustine
    153 reviews
    #1 of 78 hotels in St. Augustine
     
    The Cozy Inn
    1,025 reviews
    #3 of 78 hotels in St. Augustine
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Restaurant
    • Hot Tub
    • Heated pool
    Details
    • Price range
    • US$109 - US$235 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Romantic Hotel in Jacksonville
    • #25 Business Hotel in Jacksonville
    • #33 Family Hotel in Jacksonville
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hilton Hotels Direct, Hotels.com, Priceline, Cancelon, TripOnline SA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Hilton Garden Inn Jacksonville Downtown/Southbank reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Hilton Garden Inn Jacksonville Downtown/Southbank Hotel Jacksonville
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    Traveller (22)
    Room & Suite (29)
    Dining (3)
    Pool & Beach (3)
    Hotel & Grounds (39)
    Business Centre & Event Rooms (1)
    Nearby
    TRYP by Wyndham Sebastian St Augustine
    153 reviews
    56.87 km away
     
    Beachside Motel
    333 reviews
    40.05 km away
     
    DoubleTree by Hilton Hotel St. Augustine Historic District
    1,415 reviews
    55.77 km away
     
    The Cozy Inn
    1,025 reviews
    54.89 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Friendship Fountain
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    Museum of Science and History
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    Ask a question
    Questions & Answers
    Jessabean N
    25 August 2017|
    AnswerShow all 5 answers
    Response from rickciordia | Reviewed this property |
    It's not unless you want a long walk, however if you combine it with a ferry ride that's near the Doubletree you can.
    0
    Votes
    Lucy P
    26 November 2016|
    AnswerShow all 6 answers
    Response from 500ow | Reviewed this property |
    very limited free parking spaces. Otherwise parking in in adjacent parking garage at nominal fee, which is cheap for a downtown area.
    1
    Vote
    Lisa S
    12 October 2016|
    Answer
    Response from 500ow | Reviewed this property |
    not to my knowledge. however, the Homewood Suites connected to this Hilton Garden Inn does.
    0
    Votes
    Room Tips
    "I would ask for rooms on courtyard or higher floor if concerned about traffic noise."
    Read review
    "choose an other hotel"
    Read review
    "watch out, the hotel is not downtown and there is not much in walking distance, especially on a Sunday"
    Read review
    "Ask to have a room away from the train (if possible)"
    Read review
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