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All reviewsindoor pool and hot tubsuper targetstores and restaurantscomplimentary breakfastclean hotela hilton honors membergreat place to stayconvenient locationcomfortable bedswaffleslate checkexcellent hotelnice roomshuttle servicebusiness centernight stayfront desk staff
K. O. at the front desk was extremely helpful both nights of our stay, especially with local dining recommendations. There was some excitement during our 2nd night with a fire alarm. It turned out to be the hydraulics with one of the elevators and was...More
I was traveling for work and stayed here. The AC was loud and kicking on and off and then quit working in the middle of the night whe I needed to be up early for a meeting. I woke up and the room was 78...More
Response from Teresa M, Front Office Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic AreaResponded 8 May 2018
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked or disliked about your stay and how we can improve, you are helping us...More
I stayed at this Hampton Inn 4 years ago and was greatly pleased. I returned to Jacksonville for an event and stayed here again and was not disappointed. The staff is very friendly and helpful, the free breakfast was fine with variety each day, and...More
Response from Teresa M, General Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic AreaResponded 2 weeks ago
Thank you for completing the survey regarding your stay with us. Your business is very important to us and we value your feedback. We hope to see you again soon.
Several events conspired to make this a poor quality stay. Our room was not handicapped as requested on pre check in. The front desk did not allow me to us our credit card because it only has my husband's name (no problem elsewhere), no smile...More
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Response from Teresa M, Front Office Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic AreaResponded 4 May 2018
Thank you for completing the survey regarding your recent stay at our property. Upon checking your reservation, I did not find any notes regarding needing a handicap room. You did the pre-check in on line picking out the room you wanted. We apologize for any...More
The rooms are spacious well appointed with extra electrical plugs, (excellent) and this hotel offers the smaller 32 inch, flat screen, BUT the programing offered is the best I have found in some time. The room offered a micro and fridge that were clean and...More