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Sleep Inn & Suites - Jacksonville

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Sleep Inn & Suites - Jacksonville
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272 Reviews from our TripAdvisor Community

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Showing 267: English reviews
A TripAdvisor Member
Reviewed 2 weeks ago via mobile

We stayed at this Sleep Inn en route from South Carolina to Louisiana. We were tired and an angel named Angie came to our aid. She found a room, told us where to get some of the best BBQ in Jacksonville, and came to our rescue a second time. We left an important document in the room and when we... More 

Helpful?
Thank A TripAdvisor Member
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

ellijay, United States
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Room was not clean hair all over bathroom floor. It looks like room was under repairs that where not finished. We did not walk barefoot even in the shower. I would not recommend staying. Doors,walls,floor, alarm clock,lamps ,fridge microwave, all dirty,

Helpful?
Thank Nicholas H
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Melbourne, Florida
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

We gave this hotel a 4 rating based on the clean, safe environment and excellent customer service of the staff. Make no mistake, this is a no frills hotel that caters to the "working man" /corporate reimbursed clientele with a decent breakfast in the morning and a quiet night's rest. We stayed here because it was less than 2 miles... More 

Helpful?
Thank Monica L
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Fairhope, Alabama
1 review
Reviewed 3 weeks ago

Bad neighborhood, people loitering around outside. Hotel very run down & dirty. Room dirty, bathroom nasty with dirty hand & fingerprints on the walls, can't even comment on the bathroom floor. I do have to say the sheets were clean & a/c worked well. The only bright spot was the front desk staff. Angie was wonderful & the manager was... More 

Helpful?
Thank Dexter13165
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Olympia, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We have stayed at this property for the past 9 years (same time each year) and have had very few concerns, until this recent stay in October 2016. When I made my reservation in January 2016, I requested a room with a walk in shower. I called the day before and the day of our arrival confirming the request for... More 

Helpful?
Thank Patrick B
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

1 review
Reviewed 3 weeks ago

The hotel was ok but Brittney, the GM was spot on. Her sense of humor, customer service and willingness to go out of her way was much appreciated. She made the stay! Thank you again Brittney. You are great at what you do

Helpful?
Thank Tracy M
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
Reviewed 3 weeks ago via mobile

With ozium air freshener we bought, the smoking room was awesome. We booked at last minute, on a very busy weekend, and only smoking was available. Brittany was awesome at checkin. And Angie was delightful at checkout, actually singing while she was multitasking/cleaning the dining area. Choice Privileges rewards program is worth signing up for. We made a seperate reservation... More 

Helpful?
Thank tracirunyan
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

St. Petersburg, Florida
Level Contributor
116 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 13 October 2016

The only time I'll give Two Stars, which translates to Poor, is when I know I won't go back to that hotel again. That's the case with this Sleep Inn in Jacksonville. Not that long ago it might have been decent but not now. I always ask for a room off the main floor and away from the elevator if... More 

Helpful?
Thank Stephen A
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

New Bern, North Carolina
1 review
Reviewed 4 October 2016 via mobile

Allowed for early check in to accommodate my vacation needs. Clean room, attentive and friendly staff. Front desk associate Angie was wonderful. Knowledgeable about community events and bent over backwards to make my stay memorable.

Helpful?
Thank piyoprincess
BestChoiceHotel, Manager at Sleep Inn & Suites - Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
Reviewed 2 October 2016 via mobile

We not only enjoyed our stay, the customer service was awesome! The customer service representative was nice ,up beat and pleasant. She helped my husband and I with all of our needs. She also recommended places for us to have and did a great job! Thanks again Angie for making my birthday weekend a success!

Helpful?
Thank woody8576
BestChoiceHotel, General Manager at Sleep Inn & Suites - Jacksonville, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Complimentary hot breakfast, outdoor pool, complimentary wireless and hard-wire internet access, complimentary business center and a guest laundry. I-10, Exit 357 allows for easy access to the airport and Jacksonville Cruise Port. We are within walking distance to many restaurants and shopping. ... more   less 

Additional Information about Sleep Inn & Suites - Jacksonville

Address: 6535 Ramona Blvd., Jacksonville, FL 32205
Region: United States > Florida > Jacksonville
Price Range: $110 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn & Suites - Jacksonville 2*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#8 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites - Jacksonville staff and other travellers.
4 questions
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Kuna, Idaho
4 months ago
Savannah, Georgia
over a year ago
East Stroudsburg, Pennsylvania

See all questions (4)

Questions? Get answers from Sleep Inn & Suites - Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see the room, before you check in.”
 of 5 bubbles I3762YTpatrickb, 8 Nov 2016 | Read review
“The handicapped suite has a nice large living room area with sofa bed and a king bed.”
 of 5 bubbles jploetz1, 24 Aug 2016 | Read review
“Do not stay on the ground floor.”
 of 5 bubbles firstofmany2015, 9 Aug 2016 | Read review
“Opt for a non-smoking room.”
 of 5 bubbles bimmerrocker, 31 Jul 2016 | Read review
“Don't do what we did and overbook, cannot cancel after the reservation is made.”
 of 5 bubbles SilverSurfer5282, 23 May 2016 | Read review
5 of 5
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