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Sleep Inn & Suites - Jacksonville

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Traveller (48)
Room & Suite (35)
Dining (4)
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Overview
  • Excellent58%
  • Very good23%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(39 reviews)
“room was clean”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (318)
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Traveller rating
179
74
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12
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179
74
30
17
12
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All reviewsfront deskthe breakfast arearoom was cleannext morningbagelsone night staynice breakfastgreat customer serviceangiebrittanyinterstatecleanlinesselevatorclerkinns
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1 - 5 of 312 reviews
Reviewed 1 week ago

While there were some positives such as a (surprisingly from the looks) comfortable bed and pillows, a mini fridge (that froze everything) a microwave, flat screen TV and a window that cracks open. They have an outdoor pool and a small breakfast and breakfast area....More

Thank Traveldanse
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 1 week ago

Thank you for reviewing our hotel. I was saddened to hear about the issues you had during your stay with our hotel. Our guests are very important to us and your feedback helps us to continue improving our hotel. We look forward to seeing you...More

Reviewed 2 weeks ago

i arrived at 2am, and there were NO parking spaces on the property! i am 71 and have mobility issues, so i parked in front and went to check in, figure out where to park. The front desk clerk, Art, moved his car from a...More

Thank maryann38311
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 2 weeks ago

Thank you for your positive feedback, we try to make each guest stay a great one. We look forward to providing you with another great stay on your next trip. Sincerely, Mary Sayre Asst GM Sleep Inn & Suites 904.378.9779

Reviewed 18 March 2018

Stayed one night (3/9) and was a good choice for the price. Large room with plenty of space. Room had a mini frig, two closets, iron and usb charging ports. Clean and quiet. Manager at desk very friendly.

Thank Donald C
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 19 March 2018

Thank you for reviewing our hotel. Your feedback helps us to continue to provide an enjoyable stay for all our guests. We look forward to seeing you again. Sincerely, Mary Sayre Sleep Inn & Suites 904.378.9779

Reviewed 25 February 2018

we usually stay at the Choice hotel group but this was a poor Sleep Inn, dirty, smelled musty, was in a run down part of town. the beds were not up to par and the ac/heat unit was old and very noisy, breakfast was just...More

Thank rusty a
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 26 February 2018

Thank you for your feedback. We are saddened that your stay was not up to your expectations. We have just recently renovated our hotel and invite you back so that we may provide you with an exceptional stay. Sincerely, Mary Sayre Asst GM Sleep Inn...More

Reviewed 10 February 2018

Good elevator good room and comfy bed. Easy off and on for interstate. Shell station across the way featured locals who live "al fresco" and wanted to tell me their plight. Hotel staff very good. Room was clean.

Thank gypsyurchin
Response from BestChoiceHotel, General Manager at Sleep Inn & Suites - JacksonvilleResponded 12 February 2018

Thank you for reviewing our hotel. We value our guests feedback and use it to continually provide superior customer service. We look forward to seeing you on your next trip. Sincerely, Mary Sayre AGM Sleep Inn & Suites 904.378.9779

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About
Amenities
Top amenities
Free Parking
Pool
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Breakfast Available
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$98 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Jacksonville
#8 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$98 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Jacksonville
#8 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (48)
Room & Suite (35)
Dining (4)
Pool & Beach (2)
Questions & Answers
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mcrambo1
3 August 2016|
AnswerShow all 4 answers
Response from SilverSurfer5282 | Reviewed this property |
Just googled it, its just 20 mins on the I-295 to and from the airport. No they do not offer shuttle service.
0
Votes
HEZZMARIE
11 March 2015|
Answer
Response from BestChoiceHotel | Property representative |
Good question! We do have an out door pool, however no jacuzzi at this time. Only in a Suite room.
0
Votes
Bryce S
27 January 2015|
AnswerShow all 2 answers
Response from BestChoiceHotel | Property representative |
You must be 21 years of age or older or have someone 21 years of age or older to take responsibility for the room and the guest(s). Hope this helps!
0
Votes
Room Tips
"accessible tub room has grab bar...no seat"
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"Rooms facing away from Interstate might be quieter."
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"The regular suite is OK"
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"Rooms closer to the front desk might avoid a horrible smoke smell."
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