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Fairfield Inn & Suites Jacksonville West/Chaffee Point

Fairfield InnUS$89*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Fairfield Inn & Suites Jacksonville West\/Chaffee Point
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204 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Start your review of Fairfield Inn & Suites Jacksonville West/Chaffee Point
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Sarasota, Florida
Reviewed yesterday NEW

As a recreational bicyclist who only bikes on paved trails, I've been wanting to stay at this Fairfield Inn for 3-4 years because of the close proximity to the Jacksonville-Baldwin Trail. The hotel is only 3.8 miles from the trails midway point which is Camp Milton Historic Preserve, a Civil War area owned by the City of Jacksonville. In February/March...

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Helpful?
Thank Charles R
Charleston, SC
Reviewed 5 days ago NEW

We chose this hotel because of the reasonable price and proximity to the Jacksonville Equine Park. We found it to be clean and fresh, with attractive rooms. I think the beds were memory foam...so comfortable! The free breakfast was unusually good. Microwave and fridge in room.Our room had a view of a dense stand of trees...very soothing to look out...

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Helpful?
Thank TriciaMills
Barrington, Il
Reviewed 5 April 2017

I stay weekly at a variety of hotels. This Jacksonville hotel was a winner. Front desk personnel greeted guests warmly and were willing to help with any need from boarding passes to offering a free snack buffet. I will return on my next trip here!

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Helpful?
Thank CarolBarringtonIL
FFISJAXCP, Front Office Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for taking the time to respond to our survey. We want you to know that we appreciate your time and answers and that we use your input to monitor our hotel, its' equipment and our service levels. We are so pleased with your responses and scores. It is always so nice to see so many scores...

Chicago, Illinois
Reviewed 2 April 2017 via mobile

I am a loyal Marriott rewards customer. We stopped here around 8 pm on Mar 31. Asked desk clerk, a young black woman, if there were any rooms as we did not have a reservation. I was told no. This was not surprising since alot of the snowbirds began traveling north that day. I asked her if she ciuld check...

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Helpful?
Thank Deb R
FFISJAXCP, Front Office Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Good morning, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent experience at the Fairfield Inn & Suites Jacksonville West/Chaffee Point. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal. Please accept our sincere apology for the problems that you...

Portsmouth, VA
Reviewed 1 April 2017

We stayed here for a week for a work/family trip. The staff are some of the friendliest we've encountered. Super helpful with some trouble in our first room. Immediately tried to remedy the problem and when they couldn't, they quickly moved us to another room. We were always greeted with a smile and a "hello". Rooms::We had a 2 queen...

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Helpful?
Thank kathymoose
FFISJAXCP, Front Office Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Thank you so much for taking the time to respond to our survey. We want you to know that we appreciate your time and answers and that we use your input to monitor our hotel, its' equipment and our service levels. We are so pleased with your responses and scores. It is always so nice to see so many scores...

Annapolis, Maryland
Reviewed 30 March 2017 via mobile

The rooms was comfy for a family of 5. The pool was down so that was a vacation disappointment. Didn't make it to breakfast but the coffee was always available and good. The staff check in was ok, pretty busy but can't complain. Located in walking distance to pizza, Wendy's, Cracker Barrel, and a gas station.

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Helpful?
Thank JazzNY1
FFISJAXCP, Front Office Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Good evening, Thank you so much for taking the time to respond to our survey. We want you to know that we appreciate your time and answers and that we use your input to monitor our hotel, its' equipment and our service levels. I am sorry we failed to provide you with the kind of experience that would have left...

Jacksonville, Florida
Reviewed 24 March 2017

My husband, children and i were evacuated from our home due to wildfires in our area, so this was not a planned trip nor was it a vacation. However, I must say that the friendliness of the staff, the cleanliness of the rooms and just the overall atmosphere made our stay quite pleasurable even in our circumstances. I also want...

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Helpful?
1Thank kk76ripple
Atlanta, Georgia
Reviewed 12 March 2017 via mobile

Nice hotel and located outside the heavy traffic inside Jacksonville. Minutes from downtown and 40 minutes away from the beach. The staff were very helpful and nice. The rooms were clean and the cleaning staff were very nice and helpful as well. My recommendation is to make sure they don't put you near the cleaning crews storage room, elevator nor...

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Helpful?
1Thank LaMerTravels
Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear LaMerTravels, We appreciate you taking the time to post a review about the current stay. We are glad that you enjoyed the location and the staff. We hope to see you back in the future and we will try our best to keep your room away from the storage closets and ice machines. Warmest Regards,

Fort Lauderdale
Reviewed 16 February 2017

Excellent Second time there.Bed first time on points was much better.Second stay.Love it.Had suite on first point stay.This was ok.will be back.Breakfast ok.Typical for hotel food. Quiet stay,no drama,close to interstate.

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Helpful?
Thank blakes8542
Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear blakes8542. Thank you for taking the time to post a review about your stay. We are glad that you are a returning guest and that you enjoyed your stay with us again and had no drama. We hope to see you back in the future. Warmest regards,

Pickwick Dam, Tennessee
Reviewed 12 February 2017

We stopped here overnight before going on a cruise. The location was good, but that was about all that was worth staying here. The front desk personnel acted as if we were bothering them by checking in. The room appeared clean, but it was old, badly in need of an up date and did not smell fresh. This is the...

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Helpful?
Thank charlescN9812DB
Linda P, General Manager at Fairfield Inn & Suites Jacksonville West/Chaffee Point, responded to this review

Dear charlescN9812DB, Thank you for taking the time post a review about your recent stay with us. I am very sorry that you didn't enjoy your stay and that the front desk personnel acted as if you were bothering them. If you wouldn't mind sharing a description and some specific details regarding your check in experience I would greatly appreciated...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy confident travel at the Fairfield Inn & Suites Jacksonville West/Chaffee Point. Our hotel welcomes you to Florida with award-winning service and thoughtful amenities, all for a great price. Settle in to your spacious room or suite, and enjoy perks like an in-room microwave and mini refrigerator, as well as a flat-screen TV and a comfortable work space. High-speed wireless Internet is complimentary in your room and throughout the hotel, and a tasty free breakfast ensures that your day starts off right. Be sure to fit in a lap or two in our indoor pool, too. Visiting Florida on business? We offer 1,000 square feet of meeting space. And with our convenient hotel location, along the I-10 in West Jacksonville, FL, we make it easy for you to access local attractions like the Jacksonville Zoo. At the Fairfield Inn & Suites Jacksonville West/Chaffee Point, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.(R) ... more   less 

Additional Information about Fairfield Inn & Suites Jacksonville West/Chaffee Point

Address: 561 Chaffee Point Blvd, Jacksonville, FL 32221-4109
Region: United States > Florida > Jacksonville
Price Range: $149 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Jacksonville West/Chaffee Point 2.5*
Number of rooms: 89
Reservation Options:
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Hotel Style:
#9 Business Hotel in Jacksonville
#10 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Jacksonville West/Chaffee Point staff and other travellers.
3 questions
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Questions? Get answers from Fairfield Inn & Suites Jacksonville West/Chaffee Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the fourth floor. Fast elevator.”
TriciaMills, 23 May 2017 | Read review
“All lovely”
Marcella727, 4 Jan 2017 | Read review
“I appreciate the handicap assessabilities.”
connieg339, 1 Nov 2016 | Read review
“I would say all rooms would be equally quiet. I prefer the top floor so there is no noise above me, but that's just me.”
614MarciaB, 10 Jul 2016 | Read review
“Higher Floors are the best rooms in my opinion”
MrsMyles1982, 31 May 2016 | Read review
5 of 5
Fairfield Inn
US$89* /night
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Prices are for 1 room, 2 adults
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