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Holiday Inn Express Jacksonville East

186 reviews
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Traveller (36)
Room & Suite (31)
Pool & Beach (2)
Overview
  • Excellent44%
  • Very good36%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (186)Write a Review
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LanguageEnglish
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All reviewscar dealershipcinnamon bunsnice sitting areachannel selectionoff the highwaycable tvwarm cookiesnight's restconvenient locationnice hotelrooms were cleanthe breakfast arealarge roomenjoyed our stayeverbank fieldfollowing morningwould stay again
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1 - 5 of 183 reviews
Reviewed 11 January 2018 via mobile

Located in back of a construction site. In need of maintenance. Breakfast included but not too good. Very basic (yes warm). Staff not toó friendly Pet friendly a plus. No food available after breakfast and nowhere near to get something

Thank diana M
Hotel's Favourite
Reviewed 4 December 2017

We had a great stay for one night. The rooms were clean, the breakfast well stocked with a nice variety, even for a gluten-free girl like me. I would stay here again. I love the location right between the beach and downtown.

1  Thank tamaraleek
Reviewed 3 January 2018

My family and I spent one night in this hotel. We arrived late and the room was still available and clean. Breakfast was the typical (eggs, oatmeal, juices, coffee, etc). The hotel was in close proximity to the Everbank field which was a huge plus...More

Thank tela w
Response from Stephanie H, General Manager at Holiday Inn Express Jacksonville EastResponded 14 January 2018

Dear Football Game We genuinely value your candid feedback, and as part of the survey you will be offered the option to review us on , the world’s largest travel site. Your thoughts are greatly appreciated.

Reviewed 3 December 2017 via mobile

We are a regular Holiday Inn Express user. In fairness they are remodeling so a little mess is understood but I do not think we have ever gotten an uncleaned room. Not sure the sheets were changed (found some hairs), bathroom was not clean. Sofa...More

Thank Owen D
Reviewed 13 November 2017 via mobile

Customer service was good and the morning breakfast was very nice and filling. Those cinnamon buns!! But the room I stayed had a lounge chair that I sank in when I sat down. Plus it had this questionable stain/dust. Plus I thought housekeeping would have...More

Thank michelle r
Response from Stephanie H, General Manager at Holiday Inn Express Jacksonville EastResponded 16 November 2017

Thank you for taking the time out of your busy schedule to do our survey here at the Holiday Inn Jacksonville East our number 1 goal is to make each guest stay a home away from and we apologize for not reaching this goal doing...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast included
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$114 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Jacksonville
#48 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$114 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Jacksonville
#48 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (36)
Room & Suite (31)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Ann C
16 January 2017|
AnswerShow all 2 answers
Response from paulie1957 | Reviewed this property |
11 miles 15 minutes driving time.
0
Votes
Rita E
20 August 2016|
AnswerShow all 2 answers
Response from paulie1957 | Reviewed this property |
14 mins by car,u have to cross the river
0
Votes
larueco
13 July 2016|
AnswerShow all 3 answers
Response from Stephanie H | Property representative |
We are located less the a 15 min drive from Jacksonville beach we are located next to Atlantic Blvd which take you to Jacksonville Beach
0
Votes
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12
Room Tips
"I think any floor is good, the first floor rooms are separated from the hallway to the pool by the breakfast..."
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"Be nice and ask if they have any cool upgrades"
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"Best room option: A room in a different hotel!"
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"top floor was nice"
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