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Located in back of a construction site. In need of maintenance. Breakfast included but not too good. Very basic (yes warm).
Staff not toó friendly
Pet friendly a plus.
No food available after breakfast and nowhere near to get something
We had a great stay for one night. The rooms were clean, the breakfast well stocked with a nice variety, even for a gluten-free girl like me. I would stay here again. I love the location right between the beach and downtown.
My family and I spent one night in this hotel. We arrived late and the room was still available and clean. Breakfast was the typical (eggs, oatmeal, juices, coffee, etc). The hotel was in close proximity to the Everbank field which was a huge plus...More
Thank tela w
Response from Stephanie H, General Manager at Holiday Inn Express Jacksonville EastResponded 14 January 2018
Dear Football Game
We genuinely value your candid feedback, and as part of the survey you will be offered the option to review us on , the world’s largest travel site. Your thoughts are greatly appreciated.
We are a regular Holiday Inn Express user.
In fairness they are remodeling so a little mess is understood but I do not think we have ever gotten an uncleaned room. Not sure the sheets were changed (found some hairs), bathroom was not clean. Sofa...More
Customer service was good and the morning breakfast was very nice and filling. Those cinnamon buns!! But the room I stayed had a lounge chair that I sank in when I sat down. Plus it had this questionable stain/dust. Plus I thought housekeeping would have...More
Thank michelle r
Response from Stephanie H, General Manager at Holiday Inn Express Jacksonville EastResponded 16 November 2017
Thank you for taking the time out of your busy schedule to do our survey here at the Holiday Inn Jacksonville East our number 1 goal is to make each guest stay a home away from and we apologize for not reaching this goal doing...More