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Hilton Garden Inn Jacksonville Airport

627 reviews
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Traveller (29)
Room & Suite (34)
Dining (5)
Overview
  • Excellent49%
  • Very good27%
  • Average13%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(69 reviews)
“shuttle service”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2.5 Star Hotel
All hotel details
Offers from Hilton Garden Inn Jacksonville Airport
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (627)Write a Review
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286
174
82
50
31
Show reviews that mention
All reviewsfront deskjacksonville airportshuttle serviceamelia islandnice hotelan early flightshopping and restaurantscruise portnight's sleepone night staygreat place to staybusiness centerstaff was friendlyenjoyed my staywould stay here againeasy accessconvenient location
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1 - 5 of 623 reviews
Reviewed 1 week ago

The staff is knowledgeable and friendly. The rooms are modern and well maintained. If you’re planning an event or just looking for a place to stay by the airport, their should be your hotel. We will definitely stay here again.More

Review collected in partnership with Hilton Garden Inn
Thank nicholasgV1417EX
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 1 week ago

Good Morning, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Hotel's Favourite
Reviewed 9 January 2018 via mobile

Because no pets are allowed is probably one of the reasons this place is so clean and fresh. We enjoyed absolutely everything but the internet. The internet is absolutely terrible especially for a hotel geared for business travelers. Other than that this hotel is perfect!...More

Thank DanNlisa
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 10 January 2018

Good Morning, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Reviewed 3 weeks ago

I had had an extremely stressful day full of travel mishaps and anxiety. The front desk staff turned my day around - listening and making my check in so effortless. Thank you for going above and beyond.More

Review collected in partnership with Hilton Garden Inn
Thank V5763BZamandal
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 3 weeks ago

Good Morning, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

Reviewed 4 weeks ago

Used the Hilton Honors App to make the reservation. Highly recommend it. The staff at this hotel were very friendly and hospitable. I cannot say enough good things about them. Susan (bar staff) was awesome! I recommend this hotel for both weary business travellers as...More

Review collected in partnership with Hilton Garden Inn
Thank mbeck2018
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 4 weeks ago

Good Afternoon, Thank you so much for providing us with some feedback about your recent visit with us. It is important to me that our guests have a wonderful experience at this hotel. We're sorry that your experience with the hotel was negative. Please feel...More

Reviewed 5 weeks ago

Just north of Jacksonville. Easy on/off I95. Reception staff outstanding. Rooms were well maintained and CLEAN. Pool was excellent. Breakfast was typical GI service could be improved a bit. Plenary of parking and two excellent places to eat within walking distance.More

Thank disgusted012
Response from hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville AirportResponded 4 weeks ago

Good Afternoon, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$104 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Jacksonville
#36 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$104 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Jacksonville
#36 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms
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Traveller (29)
Room & Suite (34)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Dionna S
28 August 2016|
AnswerShow all 4 answers
Response from hgiAIRPORTjax | Property representative |
We are not pet friendly; however, there is a boarding facility near by called Pet Paradise.
0
Votes
klemi
4 March 2016|
AnswerShow all 4 answers
Response from hgiAIRPORTjax | Property representative |
There are a tremendous amount around us in the River City area. We also provide a complimnentary shuttle as well between the hours of 7am and 11pm.
0
Votes
Lisa M
28 September 2015|
AnswerShow all 5 answers
Response from hgiAIRPORTjax | Property representative |
Hi Lisa, The hotel directly does not offer a cruise shuttle; however, we have an amazing service that we recommend. The rates are better than the local taxi services to the port and they will work with the time you want to... More
1
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12
Room Tips
"Any hotel in the area has better rooms. That help?"
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"Always book on line the floor you want and preferably what room you want."
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"You may hear an airplane take off but not an excessive amount of noise."
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"Any room would be great"
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