We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Garden Inn Jacksonville Airport

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Garden Inn Jacksonville Airport
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

550 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 547: English reviews
Start your review of Hilton Garden Inn Jacksonville Airport
 Click to rate
Norman Park, Georgia
Reviewed yesterday NEW

Hotel was clean, staff was very helpful. They provide many times each morning to catch shuttle for the airport. A nice location for visiting areas in Florida and Georgia. We will definitely stay again.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank gatorgram
HOTEL’S FAVOURITE REVIEW
Reviewed 16 March 2017 via mobile

We almost hated that this was just a quick overnight stop. The hotel was wonderfully clean and well-equipped. Comfortable beds, friendly staff, quick wifi, coffee in the room made it perfect for resting before we continued our trip. The breakfast was 9.99, I think, but we didn't have time to try it as we were trying to make the Spring...

 Report
Helpful?
Thank Beth W
About Hotel's Favourite Review
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good morning Beth W, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how...

Linden, Michigan
Reviewed 1 week ago

Located near airport. Tricky to find. Ample lighted parking. Very good services and clean conditions. check in was quick. rooms were very nice, kinda soft mattresses. Close to the highway and great for early departures heading north. Typical Hilton Garden Inn experience.

 Report
Helpful?
Thank boman36
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon boman36, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how you...

suwanee, United States
Reviewed 1 week ago

As a Hilton Honors member, I expect the best. This is why, I always stay at a Hilton Harden Inn. The rooms are immaculate, service is second to none. I feel as close to home whenever I stay at the Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Camille W
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon Camille W, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how...

Penn Yan, New York
Reviewed 1 week ago

Jacksonville stay was non descriptive, great service, great rooms, great staff, everyone was helpful and courteous...always smiling. Just all around great staff. Very clean ..I made use of the business center

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Mary S
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon Mary S, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how...

London
Reviewed 1 week ago

I travel for work all the time, and used Hilton points for our room in Jacksonville. It was three friends coming who hadn't been together in years, all flying in for a week of fun travel, and we met our first night in Jacksonville, and a few of the staff took this stay from a good brand hotel stay to...

 Report
Helpful?
1Thank yank715
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon yank715, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team, especially Tina and...

Reviewed 2 weeks ago via mobile

Susan was an incredible bartender she was fun to talk to and be around and she has such a warm and bubbly personality. It's nice to have someone that actually is interested in your life talking to you while your having a drink, it doesn't happen a lot. I hope she stays here as long as possible.

 Report
Helpful?
Thank Nathan A
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon Nathan A, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team, especially Susan...

Reviewed 2 weeks ago via mobile

We had an incredible time with susan and she was so warm and fun to be around. Such a good experience. She was incredibly good at serving us as soon as we needed a drink. I hope she is here as often as possible.

 Report
Helpful?
Thank Shaun D
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon Shaun D, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team, especially Susan...

Lewistown, Pennsylvania
Reviewed 3 weeks ago

We stayed here so our daughter could catch an early morning flight from the nearby airport to Philadelphia. When we arrived we were welcomed by the desk staff and our daughter signed up for an early morning free shuttle from the hotel to the airport. Their are shopping areas and restaurants nearby. We had a great experience here and would...

 Report
Helpful?
Thank traveler460
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon traveler460, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I will pass on your great remarks to our team and how you...

Casselberry, Florida
Reviewed 3 weeks ago

This was the worst hotel that was 4 star I have ever stayed. Everything was old the staff was rude and it smells nasty inside. Our bed was so uncomfortable we didn't get any rest. The bedspread was worn drapes where dirty nasty hotel

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank jamikap2017
hgiAIRPORTjax, Director of Sales at Hilton Garden Inn Jacksonville Airport, responded to this review

Good afternoon jamikap2017, On behalf of the entire team here at the Hilton Garden Inn Jacksonville Florida/Airport, I would like to personally thank you for choosing to stay at our property and also taking the time out to provide feedback to our team. It is greatly appreciated! I am so sorry to hear the problem you encounter with us during...

58 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (14)
Viewed
Room/Suite (8)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (1)
Viewed
Dining (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Hotel & Grounds (10)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Room/Suite (8)
Viewed
Business Centre/Function Rooms (4)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (4)
Viewed
Other (13)

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Jacksonville Airport

Address: 13503 Ranch Road, Jacksonville, FL 32218
Region: United States > Florida > Jacksonville
Price Range: $150 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hilton Garden Inn Jacksonville Airport 2.5*
Number of rooms: 111
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotels.com, Orbitz, Hotwire, Cancelon, Priceline, Booking.com, TripOnline SA, Travelocity, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Jacksonville Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jacksonville Airport Hotel Jacksonville
Hilton Jacksonville
Jacksonville Hilton
Hotel Style:
#36 Business Hotel in Jacksonville
#38 Family Hotel in Jacksonville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville Airport staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Hilton Garden Inn Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool facing rooms are very nice. Request for one.”
jaybaseball48, 19 Jan 2017 | Read review
“Any level is great”
DINE0702, 18 Oct 2016 | Read review
“Looks like they are all great!”
hawk1tdh, 28 Jul 2016 | Read review
“Awesome rooms and great pool”
lornayvonne, 21 Jun 2016 | Read review
“Ask for a room on the fifth floor away from the elevator for the quietest stay.”
Smiles4miles, 2 Jun 2016 | Read review
5 of 5