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Comfort Suites Jacksonville I-295

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Traveller (15)
Room & Suite (16)
Dining (4)
Overview
  • Excellent55%
  • Very good24%
  • Average9%
  • Poor7%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (178)
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177 results
Traveller rating
95
42
17
13
10
Traveller type
Time of year
LanguageEnglish
95
42
17
13
10
Show reviews that mention
All reviewsfront deskthe general managerrecently stayed herehotel chainssouthern hospitalityworked finethe wi fiking suitenice hotelstayed one nighta great staythree nightswould definitely stay here againstaff was friendlyrosiecleanlinessconvenience
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1 - 5 of 177 reviews
Reviewed 3 July 2018

I am Diamond with Choice and this hotel is below Choice standards. Overall impression is not clean, the second floor smells very musty like mold. I stayed a month ago and wasn't thrilled but gave it another chance because it was close to where I...More

1  Thank Rob B
Reviewed 17 June 2018

Important to note, Choice Hotels did not offer me the opportunity to review on Choice site. Stayed one night in May 2018. TV Control did not work. Had to turn on and change channels at TV. A/C not working in room. Room was damp. When...More

2  Thank floridatraveler376
Response from Roxie S, General Manager at Comfort Suites Jacksonville I-295Responded 21 June 2018

Dear Floridataveler376, Thank you for your review, I would like to personally apologize for the issues you had with your room during your stay with us we are currently under construction which can be very challenging when you run 95% occupancy for the year, but...More

Reviewed 17 May 2018

I frequently stay at this hotel and can not say enough about the accommodating staff and management. Rooms are always cleaned daily which makes for a good nights rest. New carpet, upgraded furniture and a welcoming atmosphere makes it a great place to visit.More

2  Thank gbcharlotte9
Response from Roxie S, General Manager at Comfort Suites Jacksonville I-295Responded 19 May 2018

Dear gbcharlotte9, We are certainly pleased that you had a "pleasant stay" at our property! We appreciate your very positive comments of a new modern look, welcoming atmosphere /clean hotel and accommodating staff! I will definitely share this with our hard working staff... Hope to...More

Reviewed 20 March 2018

We stayed in a Queen suite for 1 night. I was greeted at check-in by a semi friendly desk person. We kind of came off like I was a bother by wanting to check-in. Let alone the huff when I asked for extra towels. The...More

1  Thank Chris C
Response from Roxie S, General Manager at Comfort Suites Jacksonville I-295Responded 21 March 2018

Dear Chris C, Thank you for your review, I will be sharing your review with all the employee's as we really do strive to make sure each guest has a prefect stay, I feel the ball was dropped during stay and for that I am...More

Reviewed 23 February 2018 via mobile

This was the first time we've had prioroty parking for elite members at any Choice hotel. Was nice. This appears to be a 'midlife' Comfort Inn and Suites. Entrance to hotel not real clean. Walking through lobby, halls and entering room, did not smell fresh......More

1  Thank Norjean
Response from Roxie S, General Manager at Comfort Suites Jacksonville I-295Responded 21 March 2018

Dear Norjean, Thank you for your review, I am sorry to hear that your stay was not a positive experience, as we really do strive to make sure each guest has a perfect stay, but as far as being Nothing Special I would have to...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$94 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$94 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (15)
Room & Suite (16)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
April M
29 January 2016|
AnswerShow all 2 answers
Response from Roxie S | Property representative |
Pool hours are from 7:00am-9:00pm
0
Votes
retire13
9 January 2015|
AnswerShow all 3 answers
Response from MikeRSM | Reviewed this property |
I do not know the age, but it is well kept and clean.
0
Votes
Room Tips
"Don't stay here"
Read review
"Don't stay here or ask for a room presentable for the public."
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"The 4th floor seems to be newly painted and has king size beds."
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"Don’t go there"
Read review
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