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Comfort Suites Jacksonville I-295

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140 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Atlanta, Georgia
Reviewed 3 weeks ago

Spent a Friday night here when hotels downtown were sold out due to football game. Is in a strange location, but convenient right off I-285 where it crosses I-10. There is a Wendy's next door and you enter through that parking lot. No other restaurants near, but can drive 7-10 miles to a shopping area with multiple food choices. Only...

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Helpful?
Thank SgtMom2
Roxie S, Manager at Comfort Suites Jacksonville I-295, responded to this review

Dear SgtMom2, Thank you for your honest review the next time you stay with us please make sure to stop by the front desk to report any issues or concerns you have and allow us to address them, as we strive to make sure each guest has a pleasant stay,glad to hear you enjoyed the breakfast and coffee. Hope to...

Anywhere, USA
Reviewed 4 weeks ago

If you are making a stay for professional purposes and expect to access the internet for your work, definitely stay somewhere that's received solid, positive reviews for this service and not this Comfort Suites location. I was never able to get online even once when trying to use the wifi "connection." Unfortunately, the ethernet cable in the room was not...

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Helpful?
Thank GalFromNY10
Roxie S, Manager at Comfort Suites Jacksonville I-295, responded to this review

Dear GalFromNY10, I am truly sorry that you feel this way but when you make a complaint I do take them seriously because it is a reflection of this establishment that has a great rating with choice and our other review sites (customer base) so It was not meant to offend you when our maintenance staff checked out your list...

North Versailles
Reviewed 28 October 2016 via mobile

We were very pleasantly surprised by how nice our stay was here. The front desk staff was pleasant & efficient, the breakfast buffet was fresh, varied, and plentiful, and the rooms were clean. Our only complaint was that there are only sheer curtains, not drapes, so a lot of light comes in the room at night. Even so, we would...

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Helpful?
Thank dawniedawn67
Roxie S, Manager at Comfort Suites Jacksonville I-295, responded to this review

Dear Dawniedawn 67, I am glad to here you had a great stay with us, as we strive to make sure each guest does. Thank you for taking the time to write such a nice review, hope to see you soon!

Nashville, Tennessee
Reviewed 17 October 2016

This location doesn't have a lot of surrounding entertainment and it shares a parking lot with a Wendy's, but once you figure out how to get in, you find it is a nice hotel. The room was good, although it could have been a little cleaner. The staff was friendly and helpful.

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Helpful?
Thank D B
Roxie S, Manager at Comfort Suites Jacksonville I-295, responded to this review

Dear DB, Thank you for your review, next time you stay with us please feel free to stop by the front desk , we can provide you with direction on surrounding entertainment glad to hear you enjoyed your stay with us, looking forward to seeing you soon!

Atlanta
Reviewed 8 July 2016

If only business owners as a whole got it these days! Your staff and their quality of customer service is the deciding factor as to whether or not there will be return business for that establishment.It's staff members like "Roxie" that make you want to come back again and again! Hopefully somebody at the top realizes the jewel you have...

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Helpful?
Thank bryanh316
Roxie S, Manager at Comfort Suites Jacksonville I-295, responded to this review

Dear Bryanh316, Thank you for taking the time to write such a nice review about your stay, you and your wife were a pleasure to serve, as we strive to make sure each guest has a pleasant stay and I am honored to know that you had such positive experience, hope to see both of you soon!

Reviewed 25 June 2016 via mobile

Hotel was right off 295 loop. Easy to get to and close to all. Room beds were comfortable, but bathroom wall had something splattered on it (entire lower half of wall behind toilet--not a small area). Cleanung staff apparently chose not to notice. Sometimes in highly used spaces, especially bathrooms, you have to wipe down the wall with disinfectant. Yucky...

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Helpful?
Thank Momsperspective
Roxie S, Manager at Comfort Suites Jacksonville I-295, responded to this review

Dear Momsperspective, I would like to apologize on behalf of our housekeeping department, I will be sharing your review with our staff as we strive to make sure each guest has an enjoyable stay. Our front desk is 24 hours so when you come back to stay with us again please let us know immediately of any problems and I...

Hosford
Reviewed 29 May 2016 via mobile

My kids and I loved it here. The hotel is nice and clean. We didn't have time for the pool but there is a nice outdoor pool. Carmelita at the front desk was very nice and accommodating. The hotel is not in the middle of traffic but within ten minutes of most restaurants you can imagine. We will definitely stay...

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Helpful?
Thank Alli M
Roxie S, Manager at Comfort Suites Jacksonville I-295, responded to this review

Dear Alli, Thank you for your perfect review the staff and myself are so delighted to hear you enjoyed your stay with us, as we strive to make sure each guest has a positive experience. Hope to see you soon!

Reviewed 19 May 2016

This was a quick stop on our way home from the Florida Keys. We always look for something reasonably priced as this is, for us, a quick stop to get 7 hours overnight sleep so we can continue driving in the morning. Most of the time we are a disappointed as we've been in hotels with musty smells, dirty carpeting,...

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Helpful?
1Thank Ben L
Roxie S, Manager at Comfort Suites Jacksonville I-295, responded to this review

Dear Ben, Thank you for the perfect review, Glad to hear you all enjoyed the breakfast I will be sure to share your review with our staff, we strive to make sure each guest has a pleasant stay. Hope to see you soon!

Charleston, South Carolina
Reviewed 12 May 2016 via mobile

Right off highway and its surprisingly quiet. Rooms very clean and parts are showing its age but dont let this discourage you. Still a nice hotel. Only complaint was the pool. Its outside under an overhang and was freezing.

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Helpful?
Thank shellk71a
Roxie S, Manager at Comfort Suites Jacksonville I-295, responded to this review

Dear Shellk71, Thank you for taking the time to write such a nice positive review glad to here you enjoyed your stay with us. Hope to see you soon!

Philadelphia, Pennsylvania
Reviewed 5 May 2016

I was there in my way to Orlando my kids love the pool they play all day, very friendly maids and crowded place looks like people like this place, love the beds very comfortable it was a plus having a pull out sofa

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Helpful?
Thank alanaX2000GV
Roxie S, Manager at Comfort Suites Jacksonville I-295, responded to this review

Dear Alana, Thank You for taking the time and sharing your positive experience during your stay with us so glad the children enjoyed our pool and you were able to rest comfortable in our beds. We also enjoyed having you and your family! Hope to see you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern all suites AAA three diamond rated property. Complimentary full extensive hot buffet breakfast daily. All suites contain either one king or two queen Sealy upgraded bedding along with a sitting area with a couch that is a queen sleeper sofa. Other suite amenties are: microwave, refrigerator, coffee maker, premium television channels and much more. Complimentary wireless internet throughout and also hard wired in the suites. Sparkling swimming pool. Nearby all Jacksonville attractions/venues.Conveniently located off I - two ninety five exit #twenty two with I - ten and I - ninety five close by. Many restaurants nearby. ... more   less 

Additional Information about Comfort Suites Jacksonville I-295

Address: 7019 Commonwealth Ave, I-295, Exit 22, Jacksonville, FL 32220-2828
Region: United States > Florida > Jacksonville
Price Range: $186 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Jacksonville I-295 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Comfort Suites Jacksonville i-295 Hotel Jacksonville
Jacksonville Comfort Suites
Hotel Style:
#22 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Jacksonville I-295 staff and other travellers.
2 questions
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Flowery Branch, Georgia
Salem, New Hampshire
over a year ago

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Questions? Get answers from Comfort Suites Jacksonville I-295 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always request a room on an upper floor, away from stairs & elevators”
 of 5 bubbles SgtMom2, 10 Nov 2016 | Read review
“we chose top floor . good view !”
 of 5 bubbles amox1, 10 Mar 2016 | Read review
“Consider other options”
 of 5 bubbles RobertR491, 31 Dec 2015 | Read review
“Book room on opposite side of I 95”
 of 5 bubbles bdorts, 8 May 2015 | Read review
“This is a business and commercial area. Great for speedy access to highways for travelers but not a vacation destination hotel.”
 of 5 bubbles Realtor44, 28 Apr 2015 | Read review
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