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Homewood Suites by Hilton Jacksonville Deerwood Park

HomewoodUS$116*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Homewood Suites by Hilton Jacksonville Deerwood Park
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538 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Start your review of Homewood Suites by Hilton Jacksonville Deerwood Park
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Mooresville, North Carolina
Reviewed yesterday NEWvia mobile

Booked Homewood for 1 night stay while traveling thru. Hotel was easy to access and in a safe area. Parking lot is well lit for late night arrivals. Room layout is just like other Homewoods and the hotel was clean, room was clean, kitchen area was clean. Didn't use any of the amenities but would consider a stay here again...

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Helpful?
Thank rockobarr
Columbia, TN
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Traveling for my husband's job and we stayed for 4 nights. We chose Homewood for its proximity to the office, the HIlton brand, and the opportunity to have a suite vs a single hotel room. The hotel is across the street from Publix, CVS, and several dining options. The fitness center has several treadmills and elliptical machines (maybe a bike??)....

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Thank StudentOfTravel
About Hotel's Favourite Review
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear StudentOfTravel, Thank you for taking the time to share your experience at our hotel with others. Our team and our future guests find the reviews to be very helpful. We spend time each week going through the reviews to make sure we are doing our best and to make sure we're providing what our guests are looking for. Thanks...

Reviewed 2 days ago NEW

There were ROACHES and ants in our room. Need I say more? When I reported it, they sent up a guy with a spray can, but no offer to move me to another room. And, no one checked on it the next day. Shouldn't the manager have been told?

Review collected in partnership with this hotel
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Thank sorryt278
Woodstock, Georgia
Reviewed 2 days ago NEWvia mobile

I reviewed this hotel on 6/23/16. The management response asked me to give them another chance. I did. It's not better. Housekeeping was perhaps minimally better - at least their timing was. But not their competence. I'm posting a picture of the bag the hairdryer was in. The cloth bag. That could easily be laundered. I even left it out...

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Helpful?
Thank KerryD984
Jacksonville, United States
Reviewed 2 days ago NEW

I had such an amazing room. I have not been this pleased with a hotel in a long, long time. Very nice two room suite with a full kitchen. The hotel and rooms were so clean and pretty....and the price was incredibly inexpensive for the room I stayed in. The price also included a full breakfast. All the staff was...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Z7583LUkarenj
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Z7583LUkarenj, Wow! Thank you for such an amazing review! I'm so glad you were pleased with your accommodations and were able to enjoy your room and our delicious breakfast. Our staff prides themselves in providing a clean, comfortable, and overall enjoyable experience. We hope to see you again real soon! Yours in Hospitality, Demetrius Burnley Assistant General Manager

Charlotte, United States
Reviewed 2 days ago NEW

Clean facility - repairs not adequately handled-Checked in on Saturday morning (April 22) at around 1AM. Attendant was very pleasant. When I got to my room the television in the bedroom did not work, nor did the lamps between the beds or outlets in the room. I contacted the front desk and the attendant stated that she would have the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank I1651QJrobertb
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear I1651QJrobertb, I want to thank you for taking the time to provide thoughtful feedback about our hotel. We take guest comments very seriously as they are the basis for improving our hotel and service level. I was, however, disappointed to hear that you experienced some imperfections in your stay. Homewood Suites is very particular about providing a comfortable environment...

Lakeland, Florida
Reviewed 2 days ago NEW

Very nice hotel! From the outside you might think this a new hotel the building has 4 floors the exterior is rock and stucco and big parking lot. As u enter into the hotel spacious and comfortable area or check in An lots of amenities there is a gas fire place An the lounge area has a full bar an...

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Helpful?
Thank tmc4325
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear tmc4325, We appreciate you sharing your experience with us and we are so touched by the high opinion you have for our property and our staff. We are always happy to take care of our guests. We certainly strive to make every guests feel special and we are so delighted that we could deliver that type of hospitality to...

Tolland
Reviewed 4 days ago NEW

I loved this hotel! Very clean, very new looking, there's a bar in it... yes that's right... A bar at a Homewood Suites! Didn't use it though.😔 nice pool area. Pet friendly. Quiet location, but yet next to a lot of dining options. People at the front desk were very helpful and nice. Would definitely stay here again.

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Helpful?
Thank Rebecca C
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Rebecca C, Thank you for letting me know how your stay went here at the Homewood Suites Deerwood Park! Yes, we have a fantastic full bar offering draft beer, wine and a large variety of liquor! Sorry you didn't get to experience that part of our hotel, but there's always next time! We are so glad you had a...

Dublin, Georgia
Reviewed 4 days ago NEW

The checkout process was simple and easy. The staff was courteous and nice and very knowledgeable. The grounds were well maintained. I like the fact that you had access to the pool at any time. I absolutely loved the setup of the rooms is very rare that you find a hotel with Suites that size it accommodated our entire family...

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Helpful?
Thank Tameka R
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear Tameka R, We appreciate you taking the time out of your day to give us an amazing review! I will be forwarding your review to our staff to let them know just how great of a job they are doing. We strive to make every guests stay as comfortable as possible from check-in to check-out. All of our suites...

Perry, Florida
Reviewed 5 days ago NEW

I stay at this property quite often and I am always highly satisfied. The rooms are net and clean and the staff is always friendly and helpful. If you have to stay on the Southside of Jacksonville, this is where you want to stay.

Review collected in partnership with Homewood Suites by Hilton
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Thank matthewcG3821PS
HWSDeerwood, Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Dear MatthewG3821PS, Thank you so much for taking the time to give our hotel an amazing review! Our staff works very hard to ensure that all of our guests are provided with a clean and comfortable place to rest their head. We hope to see you again soon! Yours in Hospitality, Demetrius Burnley Assistant General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Jacksonville Deerwood Park

Address: 8511 Touchton Road, Jacksonville, FL 32216 (Formerly Staybridge Suites Jacksonville)
Region: United States > Florida > Jacksonville
Price Range: $159 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Deerwood Park 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Orbitz, Hotels.com, TripOnline SA and HotelQuickly so you can book your Homewood Suites by Hilton Jacksonville Deerwood Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Jacksonville Hotel Jacksonville
Jacksonville Staybridge Suites
Hotel Style:
#9 Family Hotel in Jacksonville
#12 Romantic Hotel in Jacksonville
#41 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and other travellers.
9 questions
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Savannah, Georgia
over a year ago
10 months ago
Columbus

See all questions (9)

Questions? Get answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a sweet that accommodate 8 people we only had enough towels for four people.”
, 24 Apr 2017 | Read review
“Perfect on the second night. The first night, I had noisy people above me. My room was changed. Thank you!”
988DonaldV, 17 Apr 2017 | Read review
“No bad room in the hotel.”
rodc280, 14 Apr 2017 | Read review
“spacious room, clean and quiet with good housekeeping service”
stanleyc606, 11 Apr 2017 | Read review
“I don't Know, everything seemed just right for me. Especially my sleep. Wow! Did I rest well. I wanted to sleep and rest all day but I had business. Thanks Homewood ”
michaelre2016, 10 Apr 2017 | Read review
5 of 5
Homewood
US$116* /night
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TripAdvisorUS$116
Booking.comUS$116
Expedia.comUS$116
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Prices are for 1 room, 2 adults
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