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Homewood Suites by Hilton Jacksonville Deerwood Park

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Homewood Suites by Hilton Jacksonville Deerwood Park
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496 Reviews from our TripAdvisor Community

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Showing 486: English reviews
Guayaquil, Ecuador
Reviewed 12 June 2016 via mobile

Valuable staff and great customer service is what caught my attention during this stay. Bill was very kind and helpful during check-in. During my stay I did 2 changes to my reservation without problems. Overall cleanliness of suite and facilities in general is a big plus. I would definitely come back again if I need to come back to JAX.

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Helpful?
Thank JRendonHun
HWSDeerwood, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you so much for your review of the Homewood Suites Jacksonville Deerwood Park. We are happy that you found the hotel clean with great staff and that Billy was kind and helpful. Please come and visit us again soon! Jacque Conley General Manager

Orlando, United States
Reviewed 6 June 2016

I recently stayed at this hotel while on a business trip. The room were nice and clean hotel with friendly staff. Love the kitchen and fitness room. The location was great. It's in walking distance to a Publix and Nail Salon.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Rachael J
HWSDeerwood, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you for your wonderful review of the hotel. We look forward to welcoming you back soon. Jacque Conley General Manager

Savannah, Georgia
Reviewed 6 June 2016

We enjoyed our stay in Jacksonville our room we here very nice. Good I will give a 70 ok staff members where nice friendly and helpful so many this in the area to jazz fest was going on during our stay got to enjoy that as well as our hotel fabulous

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank cherylbV4269GF
HWSDeerwood, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you for your review of the Homewood Suites Jacksonville Deerwood Park. I am happy that you enjoyed your stay and the Jazz Festival. Again, thank you for your review. We hope you come back soon. Jacque Conley General Manager

Pensacola, Florida
Reviewed 5 June 2016 via mobile

This hotel was clean, the beds were comfortable and the sofa bed was even pretty decent. The staff were pleasant. The free breakfast was okay, but had the worst grits we have ever had, they were inedible. (And we love grits). The kids enjoyed the pool and my son said the fitness center was nice.

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Helpful?
Thank Abamagal
HWSDeerwood, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you for your review. I am sorry to hear that the grits were inedible. I will review the directions with the food and beverage department to ensure they are making it correctly. Thank you again for your comments. Jacque Conley General Manager

Atlanta, United States
Reviewed 4 June 2016

Very good Hotel, front desk staff was helpful with any questions and requests. Room is of a good configuration w private bathroom; there is fully stocked kitchenette w big fridge; outside sitting area has grill if you want to bring you own food and have meals there; complementary breakfast; evening socials are complementary dinners w wine M-Th, there is great...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Lyudmila S
HWSDeerwood, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you for taking the time to review your recent stay at the Homewood Suites Jacksonville Deerwood Park. We think it is a great place too! Please come back and see us soon. Jacque Conley General Manager

Tampa, Florida
Reviewed 3 June 2016

Nice place to stay for leisure or business. Pet friendly. Convenient location to downtown or beaches. Stayed here for three nights and will stay here again when I am in town. Breakfast is great and staff are always helpful.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank fljack123
HWSDeerwood, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you for the kind review of the Homewood Suites Jacksonville Deerwood Park. We look forward to seeing you again in the future. Jacque Conley General Manager

Miamisburg, Ohio
Reviewed 3 June 2016

Wonderful suite for a family of five. Great staff who were very kind and helpful. We made 2 changes to our reservations without any difficulty. Easy to get to the beach and shopping. Pool was nice. The complimentary breakfast was not only convenient, but had something for every member of our family. We would definitely choose this hotel again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Q8337YSlorib
HWSDeerwood, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Thank you for taking the time to review the Homewood Suites Jacksonville Deerwood Park. The entire staff is thrilled to hear that you had a great stay. We look forward to welcoming you back soon. Jacque Conley General Manager

Norfolk, United States
Reviewed 2 June 2016

We enjoyed the staff and the hotel. This was a team stay for a championship. This hotel is near the University of North Florida and has various eating places nearby. We recommend this hotel for future stays for a family or group.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Ronda B
HWSDeerwood, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Ronda B Thank you for the great review of our property and for the recommendation. We hope you come back and visit soon! Jacque Conley General Manager

Murfreesboro, United States
Reviewed 2 June 2016

With the online check in, it was easy to walk in, pick up keys from a smiling, happy desk clerk and off to the room. It was clean, well equipped. The breakfast was above average. The pool area was nice and extremely private. The employees were always smiling and friendly.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Rex J
HWSDeerwood, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Rex J, Thank you for your review of the Homewood Suites Jacksonville Deerwood Park. We are happy to hear that your check in process was a breeze and that you enjoyed the hotel. We look forward to welcoming you back the next time you are in Jacksonville. Jacque Conley General Manager

Jacksonville, Florida
Reviewed 1 June 2016

I stayed at this hotel in the past. The rooms are always clean. I stayed in a 2 bedroom suite which was very spacious and accomodated my family nicely. My only complaint is a member of the staff that works the front desk. I don't remember her name but she spoke with an accent but she was very rude and...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Tiffany K
HWSDeerwood, General Manager at Homewood Suites by Hilton Jacksonville Deerwood Park, responded to this review

Tiffany K, Thank you for your recent feedback regarding your stay at the Homewood Suites Jacksonville Deerwood Park. I am happy to hear that you and your family enjoyed the two bedroom suite. I do apologize that one of the front desk agents was rude and unprofessional throughout your stay. Again thank you for your review. Jacque Conley General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Homewood Suites by Hilton Jacksonville Deerwood Park

Address: 8511 Touchton Road, Jacksonville, FL 32216 (Formerly Staybridge Suites Jacksonville)
Region: United States > Florida > Jacksonville
Price Range: $162 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jacksonville Deerwood Park 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Staybridge Suites Jacksonville Hotel Jacksonville
Jacksonville Staybridge Suites
Hotel Style:
#9 Family Hotel in Jacksonville
#12 Romantic Hotel in Jacksonville
#41 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and other travellers.
7 questions
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Savannah, Georgia
over a year ago
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Questions? Get answers from Homewood Suites by Hilton Jacksonville Deerwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the 4th floor and had a kitchen and we liked it every much but floors are all good and all sides are good.”
 of 5 bubbles 230owenr, 23 Mar 2017 | Read review
“Publix is across the street and a 24 cvs next door. Had to use the walk in clinic due to my daughter stepping on a nail by the beach. Everything you need is very close.”
 of 5 bubbles FranJ1, 15 Mar 2017 | Read review
“clean, comfortable bed. Had no issues!”
 of 5 bubbles Freddie05, 15 Mar 2017 | Read review
“The king suites with sofa beds are extremely spacious and comfortable.”
 of 5 bubbles delconteeallmya, 2 Dec 2016 | Read review
“Don't think there is a bad room in the house!”
 of 5 bubbles virtual100, 26 Nov 2016 | Read review
5 of 5