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Quality Inn & Suites

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Traveller (74)
Room & Suite (29)
Dining (2)
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Overview
  • Excellent11%
  • Very good15%
  • Average15%
  • Poor18%
  • Terrible41%
27 Apr 2018
“Low Quality”
3 Mar 2018
“A good deal”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (159)
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62
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1 - 5 of 155 reviews
Reviewed 2 weeks ago via mobile

Old,outdated,poor maintained,cigarette burn in bed cover, rust covered shower rod, mold on ceiling in bathroom due to non working vent,bed hard and uncomfortable, slept 5 hours back now killing me. Outside grounds poorly kept.More

Thank Tom B
Response from qualityjacksonville, Hotel Manager at Quality Inn & SuitesResponded 1 week ago

Dear Guest, First, let me say that I’m sorry. We recognize you had an unpleasant experience with us because of maintenance issues and a perception that the grounds are not well kept. And I offer you my sincerest apology. Each night, we serve a wide...More

Reviewed 10 May 2018 via mobile

I am writing this from my room right now. Unfortunately their website is very misleading and there is a golf event in town this weekend which prevented us for going elsewhere. I strongly do NOT recommend this hotel to anyone!! It is filthy, smells strongly...More

Thank Michelle W
Response from qualityjacksonville, Hotel Manager at Quality Inn & SuitesResponded 4 weeks ago

Dear Guest, We’re glad you commented because it shows that you care about our hotel here in Jacksonville and the experience other guests find here. We recognize that different people have different standards and that we were unable to meet your expectations – and that...More

Reviewed 7 May 2018

Do NOT stay here. When I arrived there was no one in the lobby for 20 minutes and when 2 woman did arrive they said that they had to walk around and check the hotel. There were at least 10 men hanging around the pool...More

Thank Lynne T
Response from qualityjacksonville, Webmaster at Quality Inn & SuitesResponded 10 May 2018

Dear Guest, Thank you for taking the time to share your comments with us. I am terribly sorry that you left our hotel unsatisfied. Your comment on other guest and other issues were shared with the management and was requested to investigate the matter. Again,...More

Reviewed 29 April 2018

There was a hole in the wall that had been patched and not painted, multiple cob webs, AC wasn't anywhere near as cold as hotels usually are. To top off the grossness I have bed bug bites. I am allergic to any bite so this...More

Thank Becca C
Response from qualityjacksonville, Hotel Manager at Quality Inn & SuitesResponded 3 weeks ago

Dear Guest, We’re pleased that you took the time to comment on our hotel so that we can respond to your concerns. I apologize that you found some maintenance issues and got some insect bites while in the area. Everything we do is aimed at...More

Reviewed 28 April 2018 via mobile

Quality Inn & Suites in the Baymeadows area is an old and rundown property, sadly it shows everywhere. The cleaning crew do a poor sloppy job in cleaning the rooms, so you end up with missing towels, trash containers, etc. Most importantly they do not...More

Thank Monica R
Response from qualityjacksonville, Hotel Manager at Quality Inn & SuitesResponded 3 weeks ago

Dear Guest, First, let me say that I’m sorry. We recognize you had an unpleasant experience with us because of the overall appeal of our property, maintenance and housekeeping problems and other issues. And I offer you my sincerest apology. Each night, we serve a...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$62 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$62 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (74)
Room & Suite (29)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"old, outdated, remodeled bathroom, dirty"
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"To find a good room, find another hotel"
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"ALL rooms are Smoking!!!!"
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"There are a lot of hotels in this area, so do your research."
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