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All reviewsstandard courtyardcourtyard marriottstarbucks coffeebeyond the call of dutybeach blvdfront desk staffan updatean extended staythe hotel is cleancomfortable stayfree breakfastconvenient locationthe staff was greatthe entire staffshuttle servicebeds were comfortableappointment
This is a very nice and clean hotel with excellent staff and services. Highly recommended if visiting the Mayo Clinic. Excellent location and within distance to several restaurants and dining areas. It is very accessible to the highway
We stayed at the hotel 2 nights for the Donna marathon. First tried to book at host hotel, but it was sold out, and we were disappointed. Decided to stay here instead. Would stay here next year also because of location. Finish line right near...More
I have stayed there several times. The rooms are good ... but not as good as the newer Courtyards. Staff is friendly and you can not beat the location to the MAYO clinic. it is a short walk away. The food is good and the...More
Our room, 259, was horrible. It smelled so bad that we had to open the sliding glass door to air it out. The minute we closed the door, the smell was overwhelming. The shower floor was cracked and chipped. Also, the bistro computer was not...More
Response from CourtyardGM14, Front Office Manager at Courtyard Jacksonville Mayo Clinic/BeachesResponded 13 February 2017
Thank you for taking the time to share your feedback regarding your recent stay. I am so sorry that you had encountered so many issues during your stay and can understand your lack of satisfaction with that specific room. We have notified our Engineering...More
I really liked this hotel. It was reasonably priced for the weekend, you could walk to Mayo, had an updated room (very comfortable bed!), and the staff was great.
I took away a star because the price jumped up nearly $100/n on weekdays plus they...More
Thank Allison T
Response from CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/BeachesResponded 14 February 2017
Thank you for sharing your comments with other travelers coming to Jacksonville. I am glad that you enjoyed the hotel and it's amenities. Courtyard brand hotels does not offer complimentary breakfast but our Stay for Breakfast rates do have breakfast included in the...More
Response from CourtyardGM14 | Property representative |
The hotel does have a shuttle that takes guests around the Mayo Clinic Campus. The shuttle runs from 6:30 am to 9:00 pm. We are able to run the shuttle outside of those hours we just ask that you let the Front Desk know... More
The hotel does have a shuttle that takes guests around the Mayo Clinic Campus. The shuttle runs from 6:30 am to 9:00 pm. We are able to run the shuttle outside of those hours we just ask that you let the Front Desk know so that we can make sure we have someone on staff who can drive the shuttle. I get the shuttle just come to the Front Desk about 10 to 15 minutes before you appointment time and request the shuttle. The shuttle runs on demand. I hope this answers your question.
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"If you need special accommodations, the staff will do everything they can do to make sure you are accommodated"