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Courtyard Jacksonville Mayo Clinic/Beaches

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206 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Reviewed 30 November 2015 via mobile

Stayed here do to a mayo appt. one star is for proximity to Mayo! I rate solely on the room so here is my opinion. Room was a king suite. Bed, King: horrible could not get comfortable sagging/super soft. Sheets as if they were slept on for days and not changed. Not tight and crisp as they should have been....

2Thank Teresa H
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Teresa H, I am very sorry that you did not enjoy your stay at the Courtyard Mayo Clinic. We pride ourselves on delivering amazing service within a great hotel. Based on your feedback we did not deliver that to you. I appreciate you bringing these issues to my attention and I am going to personally look into the issues and...

Titusville, Florida
Reviewed 28 October 2015

Nice, clean room. Quiet! Helpful staff. Okay breakfast. Only issue was a leak in our bathroom. Close to the beach, UNF and a fancy mall with Apple and REI stores. Lot's of good restaurants around there too.

Thank Kathleen P
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you for taking the time to write a review about the hotel. I am very sorry that you experienced a leak in your bathroom, but I am glad that it did not effect your stay too much. I am also glad you got to go out and experience some of the guest shopping, restaurants and beaches that are close...

Ann Arbor, Michigan
Reviewed 10 October 2015

I'm not sure I would stay here if on vacation. Most of the guests were here to be treated at the Mayo Clinic. If you are visiting the Mayo Clinic, this is a great place and you are within walking distance. The lobby was very nice with a cafe. They appeared to serve quiet an assortment for breakfast, lunch and...

Thank spencersbride
Reviewed 9 October 2015

Worst courtyard I have ever stayed in. The halls were dirty, the elevator was dirty, 2 bugs in tub, carts squeaked, room smelled, hair on the comforter in bed in bag, staff not that friendly...need I say more. Pick another one. I would rather drive a few miles to get to Mayo then stay here again! And you think anyone...

1Thank AandJ P
CourtyardGM14, Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us. We pride ourselves on delivering a memorable experience with outstanding service and apologize we fell short of meeting those expectations. The issues you had mentioned have been addressed and is certainly not indicative of the high standards we strive to maintain. I hope you will...

Reviewed 7 October 2015

We were able to use our Marriott points to get a free room here on our way to Orlando from Virginia. Everyone here was friendly and attentive and made our stay very comfortable. The rooms were clean and spacious. There is a Bistro for all your meal needs. We didn't have the time, but the JAX beaches are only a...

Thank VirginiaSnowbirds
Kasson, Minnesota
Reviewed 2 October 2015

Nice stay, very friendly staff. Clean and comfortable. Enjoy my business trip there. Couple of things were a tad run-down. The couch in front of the t.v. in the lobby needs to be replaced. There were stains on the carpeting in my room and hall... Best thing was a suggestion to use a personal taxi service. That was fantastic!

Thank KellyP1962
Reviewed 28 September 2015

This was my first trip with our soccer team and we stayed here with the entire club team (GSA). When I checked in, the front desk person that helped me was Chuck. He was friendly and courteous. After checking in, I wanted to add my Marriott account number to get credit for the night. I have had issues for years...

Thank Chad S
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate you taking the time to fill out a review of the hotel. I am glad that you enjoyed your stay and that the staff was friendly and helpful. I am going to personally share your comments with Chuck and the rest of the staff. I hope that if you are in Jacksonville again, you will stay with us.

Reviewed 21 September 2015 via mobile

Again I stayed at this hotel because of the close proximity to Mayo Clinic. This is my third visit to this hotel. Upon arrival check in was quick and uneventful, staff was friendly . After lugging all of our bags to our room, we found that our room was on the first floor right next to the side entrance/exit where...

1Thank Cha C
CourtyardGM14, Operations Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear Cha C, Thank you for sharing your concerns regarding your recent stay with us. I sincerely apologize for the issues you experienced. As a hotel that certainly prides itself on providing clean rooms, I am disappointed that we failed on two occasions to offer this to you. In addition, I do apologize about the pest situation. We have a...

Tampa, Florida
Reviewed 9 August 2015 via mobile

Spent a couple nights here for a visit to Mayo. Overall, clean and the service was good. I had specifically requested a King and got stuck with two queens/full size, but not a big deal since I was by myself. The prices at the Bistro were a bit steep and the salmon was very fishy, but a nice choice of...

Thank Twtrd55
CourtyardGM14, Front Office Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear TWTRD55, Thank you for sharing your feedback with the hotel regarding your recent stay. It's always nice to get positive feedback to share with our team. However, there were some areas of concern that could have been corrected and apologize that we didn't provide you with a more memorable experience. I apologize that the bed type that you had...

Indialantic, Florida
Reviewed 5 August 2015

I arrived at the hotel a little early; they tried to find a room which was ready with no luck. So, I wandered around the area a bit, then returned at just about check in time, and still had to wait approximately an hour. One of the staff went to see what rooms were actually finished, found me one, and...

Thank saresue
CourtyardGM14, Front Office Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear Saresue, Thank you for sharing your feedback about your recent stay. I want to take the time and apologize for the check-in process and the delays in properly getting situated. As our guest, we certainly want to make you feel like you are at home and can understand the feeling of uneasiness that you had encountered to begin your...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located on the Jacksonville Mayo Clinic campus, the Courtyard Jacksonville Mayo Clinic/Beaches offers easy access to the Jacksonville Beaches, University of North Florida (UNF), Naval Station Mayport, PGA Offices, and The Players Championship. Take advantage of complimentary clinic shuttle service and stay connected with free Wi-Fi offered throughout our Jacksonville hotel. Use our interactive GoBoard(R), unique among hotels near Mayo Clinic Jacksonville, FL, to easily access directions, find popular restaurants, view local weather & airport conditions, and stay current with the latest in news and entertainment. Choose from a variety menu selections served for breakfast and dinner at The Bistro - Eat. Drink. Connect(R) or grab a quick snack and other necessities at The Market, open 24 hours. Traveling for business? Enjoy our on-site business center, including free printing, faxing, and copying services. Regardless of your reason for staying, the Courtyard Jacksonville Mayo Clinic/Beaches is ideal. ... more   less 

Additional Information about Courtyard Jacksonville Mayo Clinic/Beaches

Address: 14390 Mayo Blvd, Jacksonville, FL 32224-6864
Region: United States > Florida > Jacksonville
Price Range: $147 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Mayo Clinic/Beaches 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard Jacksonville Mayo Clinic/Beaches Hotel Jacksonville
Jacksonville Courtyard
Jacksonville Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Jacksonville Mayo Clinic/Beaches staff and other travellers.
3 questions
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NSB Florida
2 months ago
St. Louis, MO
over a year ago
Fremont, CA
over a year ago

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Questions? Get answers from Courtyard Jacksonville Mayo Clinic/Beaches staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“besure you know and plan where you are going to eat hotel on the expensive side”
 of 5 bubbles michaelhV2081MB, 19 Oct 2016 | Read review
“For a short walk ask for rooms near access to parking lot doors.”
 of 5 bubbles JAYWILKOFF, 6 Oct 2016 | Read review
“Courtyard Rooms”
 of 5 bubbles Gingeranne55, 9 Sep 2016 | Read review
“All rooms we have stayed in over the years have been ok.”
 of 5 bubbles jeffrow2793, 30 Aug 2016 | Read review
“first floor have nice outdoor patios.”
  • double room lots of space
  • doubleroom
  • nice first floor patio seating
 of 5 bubbles abst14, 24 May 2016 | Read review
5 of 5
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