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Courtyard Jacksonville Mayo Clinic/Beaches

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Courtyard Jacksonville Mayo Clinic\/Beaches
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208 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Tampa, Florida
Reviewed 9 August 2015 via mobile

Spent a couple nights here for a visit to Mayo. Overall, clean and the service was good. I had specifically requested a King and got stuck with two queens/full size, but not a big deal since I was by myself. The prices at the Bistro were a bit steep and the salmon was very fishy, but a nice choice of...

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Helpful?
Thank Twtrd55
CourtyardGM14, Front Office Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear TWTRD55, Thank you for sharing your feedback with the hotel regarding your recent stay. It's always nice to get positive feedback to share with our team. However, there were some areas of concern that could have been corrected and apologize that we didn't provide you with a more memorable experience. I apologize that the bed type that you had...

Indialantic, Florida
Reviewed 5 August 2015

I arrived at the hotel a little early; they tried to find a room which was ready with no luck. So, I wandered around the area a bit, then returned at just about check in time, and still had to wait approximately an hour. One of the staff went to see what rooms were actually finished, found me one, and...

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Helpful?
Thank saresue
CourtyardGM14, Front Office Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear Saresue, Thank you for sharing your feedback about your recent stay. I want to take the time and apologize for the check-in process and the delays in properly getting situated. As our guest, we certainly want to make you feel like you are at home and can understand the feeling of uneasiness that you had encountered to begin your...

Melbourne, Florida
Reviewed 27 July 2015

We received a special rate as part of the UNF orientation which was a pretty substantial reduction. That was the good part. Upon checking into the hotel at approximately 11 pm, extremely tired from working all day then driving over two hours we arrived to find the room we were given was OCCUPIED! How could this happen? You could imagine...

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Helpful?
1Thank Joanne1270
CourtyardGM14, Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Dear Joanne1270, Thank you for sharing your concerns regarding your recent stay with us. I sincerely apologize for the issues you experienced. I can imagine that it was quite unnerving as you entered into an occupied room for you and them. We have shared your feedback with the appropriate departments to ensure this does not happen again. Please feel free...

Kissimmee, Florida
Reviewed 14 July 2015 via mobile

We stayed here for my daughter's gymnastic camp. It was your typical courtyard. Nothing special. It was clean and service was good as well. They even gave us a room for the girls to have pizza. The only issue is the pool area. It is pretty small so if there is more then one group there the pool is pretty...

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Helpful?
Thank kkurth_02
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am very glad that you enjoyed your stay at the hotel. I am sorry you felt the pool area was small. We have a larger pool area than a lot of hotels in our vicinity. When there is a large group in house with children or teenagers you can never have enough space. I hope that when you are...

Jacksonville, Florida, United States
Reviewed 9 July 2015

We had a pipe burst in our home and had to stay for a number of days due to repairs and renovations. The staff was so attentive to all of our needs-especially the kids. It is a clean nice hotel, with great ammenities. The food in the restaurant is really good and I noticed the menu is much more extensive...

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Helpful?
Thank Chauntelle C
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am so glad the Courtyard could help make such a bad situation a little easier for your family. Our Bistro does have an extended menu compared to most Bistro's. It gives us such a wide variety of great food to serve our guests. The fully stocked bar helps guests relax in the evenings. We are also open for lunch...

Cincinnati, Ohio
Reviewed 30 June 2015

David Mason general manager has a great staff! I stayed on a Saturday night, and booked last minute. Chuck at the desk was very accommodating. Each employee I came across was smiling and courteous. So refreshing to have such a nice clean room, and outstanding service! Thanks for a great stay David!

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Helpful?
Thank Frogguy77
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Thank you Fogguy77 for the great comments. I do have a great staff that truly cares about taking care of every guest who comes through the door. I appreciate you taking the time to fill out a review. When you come to Jacksonville please stay with us again!!!!

Jacksonville, Florida
Reviewed 26 June 2015

The nice part of staying here is made/making it a great atmosphere during my difficult procedures at Mayo. This is putting it very bluntly as there isn't always pleasant times after procedures. I found Marriot close and convenient to the Mayo.

Review collected in partnership with this hotel
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1Thank sidleyp
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I am so happy that we were able to help y ou during a difficult time. The staff goes out of their way to make sure they deliver service to assist all guest. I appreciate you taking the time to review the hotel. If you have to come back I hope that you stay with us.

Atlanta, Georgia
Reviewed 15 June 2015

The hotel room was clean and functional. The actual hotel was definitely nothing to ooh and ahh over, but it was convenient to the main road. We were also able to check in early, which is always a positive.

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Helpful?
Thank AtlMaddie
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate you taking the time to write the review I am glad that you enjoyed your stay and found us convenient. I hope that you will stay with us again.

Atlanta, Georgia
Reviewed 13 June 2015

Chances are you're not staying at this particular Marriott Courtyard because you thought it was near the beach! Chances are you are a patient at the Mayo Clinic. Well, what a nice convenient place to stay for your visit. You can walk across the street to the clinic, or if you're not ambulatory there's a free shuttle. There's a restaurant...

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Helpful?
1Thank Jack T
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

Chuck will definitely leave the light on for you!!!! I appreciate you taking the time to write such great things about the hotel. I am going to share your comments with the associates. I wanted to let you know that we do have guests who stay here due to the beach. We are conveniently located only 3 miles from Jacksonville...

Lynn Haven, Florida
Reviewed 28 May 2015

Visiting for the weekend. The accommodations were super. Clean, crisp, and well-appointed. Nice relaxing colors complemented a very comfortable bed. The welcoming staff was pleasant, friendly, and focused on my needs and comfort. I had previously contacted them about some special accommodations room location-wise, and they did a sterling job of meeting those needs. On check-out they were very helpful...

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Helpful?
1Thank George J
CourtyardGM14, General Manager at Courtyard Jacksonville Mayo Clinic/Beaches, responded to this review

I appreciate the great review. I will make sure to share your comments with the entire staff. I hope that when you come back to Jacksonville you will stay with us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located on the Jacksonville Mayo Clinic campus, the Courtyard Jacksonville Mayo Clinic/Beaches offers easy access to the Jacksonville Beaches, University of North Florida (UNF), Naval Station Mayport, PGA Offices, and The Players Championship. Take advantage of complimentary clinic shuttle service and stay connected with free Wi-Fi offered throughout our Jacksonville hotel. Use our interactive GoBoard(R), unique among hotels near Mayo Clinic Jacksonville, FL, to easily access directions, find popular restaurants, view local weather & airport conditions, and stay current with the latest in news and entertainment. Choose from a variety menu selections served for breakfast and dinner at The Bistro - Eat. Drink. Connect(R) or grab a quick snack and other necessities at The Market, open 24 hours. Traveling for business? Enjoy our on-site business center, including free printing, faxing, and copying services. Regardless of your reason for staying, the Courtyard Jacksonville Mayo Clinic/Beaches is ideal. ... more   less 

Additional Information about Courtyard Jacksonville Mayo Clinic/Beaches

Address: 14390 Mayo Boulevard, Jacksonville, FL 32224
Region: United States > Florida > Jacksonville
Price Range: $156 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Mayo Clinic/Beaches 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard Jacksonville Mayo Clinic/Beaches Hotel Jacksonville
Jacksonville Courtyard
Jacksonville Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Jacksonville Mayo Clinic/Beaches staff and other travellers.
3 questions
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NSB Florida
3 months ago
St. Louis, MO
over a year ago
Fremont, CA
over a year ago

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Questions? Get answers from Courtyard Jacksonville Mayo Clinic/Beaches staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“besure you know and plan where you are going to eat hotel on the expensive side”
 of 5 bubbles michaelhV2081MB, 19 Oct 2016 | Read review
“For a short walk ask for rooms near access to parking lot doors.”
 of 5 bubbles JAYWILKOFF, 6 Oct 2016 | Read review
“Courtyard Rooms”
 of 5 bubbles Gingeranne55, 9 Sep 2016 | Read review
“All rooms we have stayed in over the years have been ok.”
 of 5 bubbles jeffrow2793, 30 Aug 2016 | Read review
“first floor have nice outdoor patios.”
  • double room lots of space
  • doubleroom
  • nice first floor patio seating
 of 5 bubbles abst14, 24 May 2016 | Read review
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