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Red Lion Hotel Jacksonville

PricelineUS$109*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$116*
US$109*
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US$115*
US$115*
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Red Lion Hotel Jacksonville
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445 Reviews from our TripAdvisor Community

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There are newer reviews for Red Lion Hotel Jacksonville
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Showing 436: English reviews
Reviewed 8 February 2017

The first room we were assigned to was 202; the keys didn't work. The sleep number bed did not work and was set to a very hard setting. We asked to switch to another "corner" room and were assigned to 303, (which is not a corner room.) This time, the AC did not work. We waited just in case until...

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Helpful?
2Thank Heather C
mandijohl, General Manager at Red Lion Hotel Jacksonville, responded to this review

Thank you so much for your feedback, Heather. We are so sorry to hear that you did not enjoy your stay with us. We also apologize for the issues you experienced with the room next to you. We hope that you are able to give us a second chance in the future, so that we are able to show you...

everywhere
Reviewed 28 January 2017 via mobile

This place has gone hill. Really needs updating. Beds didn't stay pumped. Lamp shades nasty. Wallpaper peeling. Use to have full bar. Only one elevator worked. Pay for breakfast.. Employees are nice enough.

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Helpful?
1Thank truckin548211
mandijohl, General Manager at Red Lion Hotel Jacksonville, responded to this review

Thank you so much for your feedback. We certainly do appreciate the reviews we receive, as they always let us know where we are able to improve. We are sorry to hear that you did not enjoy your stay with us. We are working hard to improve our hotel, to better serve our guests. Both elevators are working, and we...

Burnley, United Kingdom
Reviewed 27 January 2017 via mobile

We booked one night in this hotel as we had driven from Orlando to watch a jags game. The hotel is easy enough to find once you come off the highway. Good enough value for money. Really comfy king size bed. Would book again if we want to watch another jags game

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Helpful?
Thank oliviajade_7
mandijohl, General Manager at Red Lion Hotel Jacksonville, responded to this review

Thank you so much for your feedback! We are glad to hear that you enjoyed your stay, and we hope that you enjoyed the Jaguars game as well. Please keep us in mind next time you need to book a room for any event in Jacksonville. Thank you for choosing us!

Reviewed 20 January 2017

Great hotel and staff. The front desk girl Tiffany was so amazing and friendly. Got me checked in promptly and helped me out with stuff to do in the area. Very professional. The rooms were very clean and the restaurant was very good as well.

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Helpful?
Thank SotoJosh
mandijohl, General Manager at Red Lion Hotel Jacksonville, responded to this review

Thank you so much for your feedback, SotoJosh. We are so glad to hear that you enjoyed your stay with us. We love to hear that our staff is doing a great job! We hope to see you again soon, next time you're needing to book a hotel in Jacksonville. Thank you!

california
Reviewed 5 January 2017

First time staying at a Red lion hotel........the price was very reasonable and the hotel looks more like a high end hilton product......nice bar on premises and the beds were amazing....defenitely will come and stay here...

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Helpful?
Thank hari151
mandijohl, General Manager at Red Lion Hotel Jacksonville, responded to this review

Thank you so much for your feedback, hari151! We are very pleased to hear that you were happy with your stay. We actually just replaced the majority of our sleep number beds with brand new mattresses. We are making some improvements to the hotel, from painting the exterior, replacing some of the carpets, and replacing the beds. We can't wait...

A TripAdvisor Member
Tarpon Springs, Florida
1 review
Reviewed 18 December 2016 via mobile

I stopped here with my kids bc one of mine was sick and we needed a good night sleep. Wrong place. They have sleep numbers that are broken and set on the firmest setting. My kids are crying in their sleep and the beds are lopsided. Everything is broken elsewhere, too. Elevator, pool, beds, etc,

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Helpful?
Thank A TripAdvisor Member
mandijohl, General Manager at Red Lion Hotel Jacksonville, responded to this review

Thank you for your feedback. We are sorry that you did not enjoy your stay with us. Our property is undergoing maintenance at this time. We are doing renovations, remodeling, and replacing the beds in the rooms to better satisfy, and provide the best service to our guests. We would love it if you would re-consider staying with us when...

Reviewed 1 December 2016 via mobile

Started of bad for me getting to this hotel due to all the road construction. But i guess it is not the hotels fault. The hotel is clean and rooms look exactly like the pictures online. Although clean you can tell they have had that furniture for awhile. I have not been to many hotels inn this prove range that...

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Helpful?
Thank Steffon B
Management response:

Thank you so much for your feedback, Steffon. We do apologize about the construction causing some frustration upon your arrival. We appreciate you choosing to stay with us while visiting Jacksonville, and hope that you would choose us again the next time you are here. Thank you, Mandi Johl

Miami, Florida
Reviewed 23 November 2016 via mobile

On our way to Charleston we decided to stop in Jacksonville. My husband told me he had booked the red lion off the interstate.... I was a bit hesitant about cleanliness until I got there. I was pleasantly surprised with how clean it was!!!! The bath products were great and it was very quiet. Would stay again for sure!

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Helpful?
1Thank stephyvega
Management response:

Thank you so much for your feedback! We are pleased to hear that you enjoyed your stay with us. We certainly hope that you come back, when you need to book another room!

delray beach, florida
Reviewed 23 November 2016

The staff care at this hotel, the food at Butler's Restaurant is like home cooking and they serve plenty! I was there with my little Cavalier, got my food to go and ate in my room. Try the Red Lion, you will be pleasantly surprised!

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Helpful?
Thank Austin23
Management response:

Thank you so much for your review. We love to hear positive feedback, especially when it comes to our staff. Each one of us truly care about the guests that we see everyday whether it is a one night stay, or a long term stay. We appreciate you giving us a chance, and certainly hope that you make that choice...

San Juan, Puerto Rico
Reviewed 20 November 2016 via mobile

Visit for the weekend, didn't expecting much but a was for a big surprise big, clean and a wonderful service, a spacious room with sofa bed, fridge, microwave, coffeemaker, bath tube, nice restaurant and more willing to recommmended it , in front of Daves place for games

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Helpful?
Thank noemioliveras
Management response:

Thanks so much for your review! We are so glad to hear that you enjoyed your stay. Please think about us the next time you're needing a hotel in Jacksonville.

156 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Red Lion Hotel Jacksonville

Address: 4700 Salisbury Rd, Jacksonville, FL 32256-6101 (Formerly Icon Jacksonville Hotel)
Region: United States > Florida > Jacksonville
Price Range: $127 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Red Lion Hotel Jacksonville 3.5*
Number of rooms: 167
Reservation Options:
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Hotel Style:
#44 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Hotel Jacksonville staff and other travellers.
2 questions
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Atlanta, Georgia
over a year ago
Atlanta, Georgia
over a year ago

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Questions? Get answers from Red Lion Hotel Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look at reviews!”
N1011JPmarial, 6 May 2017 | Read review
“Select top floor if you can.”
ComputerGuy23, 31 Mar 2017 | Read review
“Ask for a corner room. The view is better and the rooms are a little bigger.”
W648ECheatherc, 8 Feb 2017 | Read review
“the end suite which i had was great”
hari151, 5 Jan 2017 | Read review
“I was in a room at end of hall, and it was very quiet.”
whattimezone, 23 Jul 2016 | Read review
5 of 5
Priceline
US$109* /night
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Orbitz.comUS$115
Hotels.comUS$115
CancelonUS$116
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*Disclaimer
Prices are for 1 room, 2 adults
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