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Embassy Suites by Hilton Jacksonville - Baymeadows

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Embassy Suites by Hilton Jacksonville - Baymeadows
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424 Reviews from our TripAdvisor Community

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Showing 423: English reviews
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Boston, Massachusetts
Reviewed yesterday NEW

Enjoyed the hotel and the staff. Was surprised when we checked in and found out there were multiple youth volleyball and soccer teams staying the night. Was so pleasantly surprised at how quiet our room and the hotel was with all the teams there.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank patricia521
Charlotte, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 1 January 2017 via mobile

First off, we are Embassy Suites devotees and have been for 20 plus years. This is one of the older open atrium style properties, however this property went through a major renovation 2 years ago. This is our second review for this hotel. Our first review was based on a stay that occurred during the height of construction. Although the...

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Helpful?
Thank Hefeweisse
About Hotel's Favourite Review
Management response:

We appreciate your business at the Embassy Suites Jacksonville. It is always nice when you mention names of our staff that provided excellent customer service. Thanks for doing this and we are glad that you enjoyed your stay with us. Cheers for 2017.

Tallahassee, United States
Reviewed 1 week ago

Very polite staff, rooms newly renovated, breakfast was very good! This hotel was selected by the wedding party we were supporting. We've visited this hotel about eight years ago prior to the renovations. We were surprised and happy with the updates to the hotel. Great choice!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Krystal B
Management response:

We appreciate you staying at the Embassy Suites Jacksonville and are pleased that you enjoyed your stay.

Raleigh, North Carolina
Reviewed 1 week ago

It's hard to beat the quality, service and value of Embassy Suites. This location made it perfect for our visit to St. Augustine and surrounding area. We'll definitely stay here again. The staff was friendly and very helpful.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank PeteC234
Management response:

We appreciate your business and comments. We look forward to your return trip to the Embassy Suites Jacksonville.

Reviewed 1 week ago via mobile

Staff was friendly and room was spacious and clean. Didn't care for the boardroom table with chairs. My sister's room had the same but hers also had two sitting chairs and a table to watch tv while mine had extra swivel chairs put to the side. The hot water wasn't working at all Friday morning but was finally fixed that...

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Helpful?
Thank 2004dr2008
Management response:

We thank you for your comments and business. This information can be very useful for us as we are always striving to improve our hotel. We apologize for any inconvenience that you may have experienced. Thanks

Kingston, Rhode Island
Reviewed 1 week ago

everyone of the staff were extremely helpful. breakfast was excellent the hotel is easily found off Rt.95 and overall it was an excellent experience. Rooms were very large but mostly it was the helpful staff that made the experience excellent

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank marlenem588
Management response:

We are glad that you enjoyed our friendly staff, are free cook to order breakfast, and large guest rooms. Thanks for staying at the Embassy Suites Jacksonville.

San Antonio, Texas
Reviewed 1 week ago

Not worth the price. No hot water, internet was an issue the entire stay. Rooms hot or cold never a comfortable temp. Charged incorrectly. Room service prices ridiculous and took up to an hour. Overall bad stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank MHW2233
Management response:

We appreciate your comments and concerns. This information will help us to improve our operation. We apologize that you didn't enjoy your stay.

Fayetteville, Arkansas
Reviewed 1 week ago

Good stay very good service will come again and stay at any location enjoyed the breakfast made to order omelettes the atrium area was very clean and welcoming the atmosphere was relaxing I enjoyed my stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 579rickeyt
Management response:

We are glad that you enjoyed your stay at the Embassy Suites Jacksonville. Thanks

Ocean Isle Beach, North Carolina
Reviewed 2 weeks ago

Everything about our stay was great. All staff was welcoming, room was clean and comfortable. Nice area beside hotel to walk pets. Always love their cook to order breakfast. We also ordered room service for dinner and it was delicious (I had salmon, my parents ordered burgers). Really nice Embassy. Would highly recommend and I'll be back.

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Helpful?
Thank larissagreen1
Management response:

Thanks for staying with us and mentioning how you enjoyed the staff, clean room, pet friendly, free cook to order breakfast, and room service. We appreciate you staying at the Embassy Suites Jacksonville.

Orlando, Florida
Reviewed 2 weeks ago

Always love Embassy Suites for the complimentary breakfast. This breakfast was good as usual. When I walked in the room it smelled a bit of smoke but it was clean and housekeeping did a good job all weekend. The bed was very comfortable and I liked the pillows (what brand are they!). For the price to get the living area,...

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Helpful?
Thank Cdunlap15
Management response:

Thanks for staying with us and enjoying the Embassy Suites Jacksonville. We appreciate your business and comments.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Jacksonville - Baymeadows

Address: 9300 Baymeadows Rd, Jacksonville, FL 32256
Region: United States > Florida > Jacksonville
Price Range: $202 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Jacksonville - Baymeadows 3.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Embassy Suites Hotel Jacksonville
Embassy Suites Jacksonville
Jacksonville Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Jacksonville - Baymeadows staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Jacksonville - Baymeadows staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
 of 5 bubbles disgusted012, 8 Jan 2017 | Read review
“Check your bathrooms for cleaning”
 of 5 bubbles 891valeriea, 3 Jan 2017 | Read review
“We always ask for a top floor it is usually quieter”
 of 5 bubbles 180shell, 2 Jan 2017 | Read review
“Rooms in the front have a nice view overlooking the atrium, rooms in the back may be quieter.”
 of 5 bubbles P7521YFsusanm, 26 Dec 2016 | Read review
“Tip: Order the beer flight at the bar to try a selection of their local beers on tap.”
 of 5 bubbles 593ss, 7 Dec 2016 | Read review
5 of 5