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All reviewsthe concierge loungefull service marriottfront deskwe ordered room servicefitness centerbit datedfree weightsbusiness tripjohn's town centerbusiness travelerwould stay here againwonderful hoteleasy accessconvenient locationthe staff was greatbeds were comfortableyogurt
I have stayed here several times on business and it is always a good experience. Rooms are clean and quiet, the staff is very friendly and helpful- seriously- they bend over backwards to make sure you have everything you need. Concierge lounge is well stocked...More
We spent one night here and the hotel very good but not spectacular. The staff is what puts this property to the 5 star level. Adisa and her team at the desk were responsive and professional. Lovely Rita in the breakfast room was awesome.
We traveled to Jacksonville for a family reunion this past weekend. The exterior of the hotel and the lobby were nice enough. The person who checked us in seemed a little disinterested in her job, but...people have bad days, I guess. Upon entering our room,...More
Response from JacksonvilleGM, Front Office Manager at Jacksonville MarriottResponded 3 weeks ago
I sincerely apologize for the inconvenience you encountered with your arrival experience and the condition of your room during your recent stay at the Jacksonville Marriott Hotel.
We take your comments very seriously and your feedback is very important to us. It is...More
Stayed here for one night on a business trip. Staff at check in were very friendly and quick. Had a kind room booked. Room was nice and clean but a bit dated. The hallways looked to be newly renovated so maybe the rooms will be...More
I had a quick one night business trip, and upon check-in my room smelled bad - a little like mildew. I called up the front desk and they changed my room without hesitation. I had an incredibly comfortable and restful night sleep. Tasty and refreshing...More