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Jacksonville Marriott

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Traveller (86)
Room & Suite (82)
Dining (5)
Overview
  • Excellent38%
  • Very good33%
  • Average17%
  • Poor7%
  • Terrible5%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (386)
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383 results
Traveller rating
136
126
68
30
23
Traveller type
Time of year
LanguageEnglish
136
126
68
30
23
Show reviews that mention
All reviewsthe concierge loungefull service marriottfront deskwe ordered room servicefitness centerbit datedfree weightsbusiness tripjohn's town centerbusiness travelerwould stay here againwonderful hoteleasy accessconvenient locationthe staff was greatbeds were comfortableyogurt
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1 - 5 of 383 reviews
Reviewed 4 days ago via mobile

I have stayed here several times on business and it is always a good experience. Rooms are clean and quiet, the staff is very friendly and helpful- seriously- they bend over backwards to make sure you have everything you need. Concierge lounge is well stocked...More

Thank Karen B
Reviewed 2 weeks ago

We spent one night here and the hotel very good but not spectacular. The staff is what puts this property to the 5 star level. Adisa and her team at the desk were responsive and professional. Lovely Rita in the breakfast room was awesome.

Thank Inthekeysfornow
Reviewed 3 weeks ago

We traveled to Jacksonville for a family reunion this past weekend. The exterior of the hotel and the lobby were nice enough. The person who checked us in seemed a little disinterested in her job, but...people have bad days, I guess. Upon entering our room,...More

Thank stlcowboyfan
Response from JacksonvilleGM, Front Office Manager at Jacksonville MarriottResponded 3 weeks ago

Dear stlcowboyfan, I sincerely apologize for the inconvenience you encountered with your arrival experience and the condition of your room during your recent stay at the Jacksonville Marriott Hotel. We take your comments very seriously and your feedback is very important to us. It is...More

Reviewed 4 weeks ago via mobile

Stayed here for one night on a business trip. Staff at check in were very friendly and quick. Had a kind room booked. Room was nice and clean but a bit dated. The hallways looked to be newly renovated so maybe the rooms will be...More

Thank TBandBB
Reviewed 9 July 2018

I had a quick one night business trip, and upon check-in my room smelled bad - a little like mildew. I called up the front desk and they changed my room without hesitation. I had an incredibly comfortable and restful night sleep. Tasty and refreshing...More

Thank MamaLlama_40
View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Indoor pool
Details
Price range
US$130 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Romantic Hotel in Jacksonville
#50 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Romantic Hotel in Jacksonville
#50 Business Hotel in Jacksonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (86)
Room & Suite (82)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Priscilla T
9 March 2015|
AnswerShow all 4 answers
Response from jerrythetraveler | Reviewed this property |
The Marriott in Ponte Vedre does
0
Votes
Room Tips
"Even the rooms on the 8th and 9th floors are dirty."
Read review
"Not sure but room had a lot of Hallway noise. Easy to hear other guests talking, doors opening and closing..."
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"I like the upper floors away from elevators and ice machines, I stayed in room 935"
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"Make sure A/C is working in room"
Read review
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