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Omni Jacksonville Hotel

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Traveller (162)
Room & Suite (212)
Dining (42)
Overview
  • Excellent53%
  • Very good26%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“valet service”(39 reviews)
“mini bar”(25 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Omni Jacksonville Hotel
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Offers from Omni Jacksonville Hotel
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,284)
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2,274 results
Traveller rating
1,155
608
303
130
78
Traveller type
Time of year
LanguageEnglish
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1,155
608
303
130
78
Show reviews that mention
All reviewstimes union centervalet servicemini barroom serviceself parkingnice hoteldowntown areawithin walking distanceview of the riverper dayrooftop poolbusiness tripexcellent stayenjoyed my stayfront desk staffbed was very comfortablestaff was friendly
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1 - 5 of 2,274 reviews
Reviewed yesterday

Overall my experience was not worth the trip. I prefer a hotel that I do not have to leave to feel relaxed. This was not my ideal preference for a vacation spot. The room did not have natural lighting and I did not have a...More

Review collected in partnership with Omni Hotels & Resorts
Thank passiondoctor
Hotel's Favourite
Reviewed 12 April 2018

This was our second stay at the Omni. We picked it due to it being directly across the street from the Time Union Center where we were attending shows. The hotel is easily accessible from I95, has valet parking, a great bar/restaurant, plus modern and...More

3  Thank Karen B
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 12 April 2018

Karen, we are ecstatic to hear that your stay here was delightful! We appreciate you taking the time to leave such a fantastic review and we thank you for being a frequent Omni guest. Our associates are dedicated to providing the best guest experience in...More

Reviewed 3 days ago

I recently enjoyed a two-night stay at this hotel while visiting a friend in the city, and I found the hotel to be top-notch! Every team member that I met was friendly and helpful. The room was clean and comfortable, with a nice view as...More

Review collected in partnership with Omni Hotels & Resorts
Thank F9589KClindal
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 2 days ago

Thank you for such a glowing review, Lindal! It is always a pleasure to hear of our success and we are thrilled that we met your expectations from customer service to the view from your room. We appreciate your business at the Omni Jacksonville Hotel...More

Reviewed 4 days ago via mobile

I chose to stay here on business due to the Omni name (I thought was synonymous with quality/service/value). Never again. I’ve been nickeled and dimed too death on this visit. Here are just a few examples: $10 internet, $20/day parking, 21% gratuity on room service,...More

Thank JimmyBGr
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 3 days ago

Jimmy, thank you for sharing your recent experience. We do offer a complimentary Select Guest program which includes many valuable perks like complimentary wireless internet and regret if we missed the opportunity to share this with you. Unfortunately, we do not have our own parking...More

Reviewed 5 days ago via mobile

Another overnight for a large group as we headed to Disney. The hotel did not disappoint. The lobby was beautiful and the staff accommodated our requests for rooms close to each other. The rooms were extremely clean and nicely decorated. We have zero complaints about...More

Thank suze624
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 3 days ago

Thank you for your feedback, Suze! We are glad to hear that you were pleasantly surprised by your stay with us. It is a pleasure to read such positive feedback of our property and we hope you had a great time at Disney! We look...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$126 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$126 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
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Traveller (162)
Room & Suite (212)
Dining (42)
Pool & Beach (33)
Amenities (19)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Sabreline
1 September 2016|
AnswerShow all 4 answers
Response from Ontour4444 | Reviewed this property |
I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
1
Vote
dianekmc
23 August 2016|
AnswerShow all 5 answers
Response from Elizabeth W | Reviewed this property |
I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
0
Votes
Sonia614
9 July 2016|
AnswerShow all 5 answers
Response from Theresa C |
There are not many options for shopping in downtown Jacksonville. The only mini mall Downtown Jax is the Jax Landing and you do not want to go there. You would be better off staying somewhere in the St. Johns Town Center... More
1
Vote
Room Tips
"Metered parking in the area is free on weekends."
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"Ask for a river view. Otherwise, you might get a view of a dirty roof top."
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"Dinner Across the Street at the Landing was Great"
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"Ask questions to verify what they offer is working or in service"
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