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Omni Jacksonville Hotel

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Traveller (158)
Room & Suite (173)
Dining (41)
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Overview
  • Excellent53%
  • Very good26%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“valet service”(37 reviews)
“mini bar”(25 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Offers & Announcements: LIMITED TIME OFFER
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,209)
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2,199 results
Traveller rating
1,121
591
289
125
73
Traveller type
Time of year
LanguageEnglish
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1,121
591
289
125
73
Show reviews that mention
All reviewstimes union centervalet servicemini barroom servicenice hoteldowntown areawithin walking distanceview of the riverself parkingrooftop poolbusiness tripenjoyed my stayexcellent stayfront desk staffbed was very comfortablestaff was friendlylanding
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1 - 5 of 2,199 reviews
Reviewed today

We booked a block of rooms at the Omni for out wedding based on the location, great price, and the rooftop pool for hanging out. Unfortunately, the pool was closed for renovations. Our contact that we arranged the block of rooms with had told us...More

Thank BarbaraJS
Hotel's Favourite
Reviewed 2 January 2018

We were in room 1126; very comfortable room. Quiet, could not hear noise in hall. Bed was very comfortable. We had everything we needed except an extra blanket, which was brought to us right away. The only issue was that there was a flowery fragrance...More

Thank Lisa R
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 27 January 2018

Thank you for taking the time to review of the Omni Jacksonville! We appreciate all of your feedback and are happy to hear that you were able to take advantage of our location in the heart of downtown. We look forward to the opportunity of...More

Reviewed 2 days ago

My wife and I stayed for 2 nights on a business (with a little down time) trip. This property is decent - not bad, not great. Rates were reasonable. Staff was friendly. The room was nice with a view of the river, but it was...More

Thank RyanColSolare
Reviewed 2 days ago

I stayed at this hotel for a work conference. It is not a hotel I would have chosen. The location is in downtown Jacksonville...which is pretty much empty during the week. Most eateries are only open during breakfast/lunch and you have to walk to them...More

Review collected in partnership with Omni Hotels & Resorts
1  Thank J9981RUchristinaw
Reviewed 3 days ago

Hotel very nice, poosl was under renovation. My reservation with the hotel was a nightmare. Paid for the reservation, and received confirmation from the hotel. The hotel telling me I didn't pay, I had to get my credit card company on the phone with the...More

Review collected in partnership with Omni Hotels & Resorts
Thank abella932910
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded yesterday

Thank you for your review! Please accept our apologies for the issue you experienced with your reservation. We regret that this was not resolved more efficiently by the front desk manager and we will pass your comments onto our team. Thank you for sharing your...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$139 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$139 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (158)
Room & Suite (173)
Dining (41)
Pool & Beach (31)
Amenities (19)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sabreline
1 September 2016|
AnswerShow all 4 answers
Response from Ontour4444 | Reviewed this property |
I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
1
Vote
dianekmc
23 August 2016|
AnswerShow all 5 answers
Response from Elizabeth W | Reviewed this property |
I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
0
Votes
Sonia614
9 July 2016|
AnswerShow all 5 answers
Response from Theresa C |
There are not many options for shopping in downtown Jacksonville. The only mini mall Downtown Jax is the Jax Landing and you do not want to go there. You would be better off staying somewhere in the St. Johns Town Center... More
1
Vote
Room Tips
"Ask for high floor and a river view"
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"City or river view, high floor"
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"River-view rooms are a plus"
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"Ask for a king room with a river view"
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