We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Omni Jacksonville Hotel

Expedia.comUS$130*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$159*
US$130*
US$159*
US$159*
US$130*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Omni Jacksonville Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,828 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Omni Jacksonville Hotel
See the most recent reviews
Showing 1,819: English reviews
Jacksonville, United States
Reviewed 6 days ago NEW

My husband and I celebrated our wedding anniversary/babymoon with a concert downtown and stayed at the Omni so we didn't have to worry about driving home after a late night. The quality of care we received exceeded expectations. All of the hotel staff were ready and willing to help us with anything we needed. We will definitely be back =)

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank I829FOjoshuah
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you so much for taking the time to review our hotel and give us this amazing feedback. We are so glad that we were able to make your anniversary a special one! Our associates are dedicated to providing the best guest experience in the city and it is always encouraging to hear of our successes. We look forward to...

Santa Rosa Beach, United States
Reviewed 1 week ago

I stayed at this hotel for one night for a business trip and ended up wishing I could stay longer. Every member of staff I interacted with was great and the room was very nice and very clean. It was a comfortable stay and everything was made to be very convenient for me from start to finish.

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank deborahmJ2886JC
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you so much for taking the time to write this review! We appreciate your feedback and compliment to our staff and location. We hope to welcome you back to the Omni Jacksonville on your next trip to the Bold City.

Reviewed 1 week ago

If you need to stay in downtown Jacksonville, you'll find the staff friendly & extremely helpful :-) The manager personally escorted us to the gift shop so my husband could buy a belt since he forgot to pack one.

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank kimberlyl713
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

We are delighted to hear that you had such a wonderful stay at our property Kimberly. The Omni Jacksonville Hotel prides itself in the ability to provide the highest level of quality and service to our guests. We appreciate you taking the time to leave your feedback online and look forward to the opportunity to welcome you back.

Arlington, United States
Reviewed 1 week ago

The Omni hotel chain always excels at customer service and consistent quality of their accommodations. The Omni Jacksonville is no exception. The location is also a great one -- right downtown. The staff is also extremely friendly.

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank Robert B
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for taking the time to review our hotel Robert! We are delighted to hear that you are a loyal Omni customer and that your stay at The Omni Jacksonville hit the spot! It is always a pleasure for us to read reviews such as yours and we hope to welcome you back soon.

Charlotte, United States
Reviewed 1 week ago

Excellence from start to finish. Friendly does not come close to describing this team. The family at the Omni Jacksonville is top notch. They thought of what I needed before I knew I needed it. One of the very best hotel experiences I have ever had. While this was a business conference, I would return with my family for a...

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank cherylwX9299ID
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your glowing review of the Omni Jacksonville Cheryl! We appreciate all of your feedback and are happy to hear that you enjoyed your experience from beginning to end. We hope you will have the opportunity to stay with us again on your next trip to Jacksonville.

Avon Park, Florida
Reviewed 1 week ago

The hotel service and housekeeping were great .The restaurant in the lobby I believe its name is Juliette is horrible, too high in price for the quality and quantity, waiter was not as pleasant as expected.

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank arodriguezalpi
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for taking the time to write this review on our hotel! We appreciate your feedback regarding Juliette's as we are always looking for ways to improve our guest experience. We look forward to welcoming you back on your next trip to Jacksonville.

Savannah, Georgia
Reviewed 1 week ago via mobile

This Hotel was great. It was clean and in walking distance to mostly everything by the river. We had a ball. Parking is not free 20.00 daily in hotel valet. Everyone was so friendly and helpful at the hotel.

 Report
Helpful?
Thank David W
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your feedback David! We are glad to hear that you were pleasantly surprised by your stay with us here at the Omni Jacksonville. It is a pleasure to read such positive feedback of our property and surrounding areas. We look forward to welcoming you back on your next stay in Jacksonville.

Columbia, United States
Reviewed 1 week ago

The Omni hotel in Jacksonville FL, double charged me for a two day stay. Instead of them simply reversing the charge, I have to wait for my credit card company to dispute this double charge and refund my money. I am highly aggravated!!! Beware and make sure you don't get double charged!!!!

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank j0er0dw
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for offering a review of your time with us. We are disappointed to read about the service challenges you experienced during your stay with us. We apologize for the fact that your stay fell short of your expectations and our standards. We thank you for your feedback and for this opportunity to improve our guest experience.

Orangeburg, South Carolina
Reviewed 1 week ago

This was my first time staying at the Omni Hotels. It was definitely the best experience ever!! The staff was very friendly and professional. They catered to your every need. The rooms are beautiful, smelled fresh, and the view was breath taking. I absolutely loved my visit. I will be back!

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank L B
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for your glowing review of the Omni Jacksonville! We appreciate all of your feedback and are happy to hear that you enjoyed your experience from beginning to end. We hope you will have the opportunity to stay with us again on your next trip to Jacksonville.

Ottawa, Canada
Reviewed 1 week ago

Wonderful service, very clean, and as usual, the excellence of the Omni hotel brand. A very short walk to the riverfront landing entertainment complex and the river taxi. For downtown Jacksonville, this is as good as it gets.

Review collected in partnership with Omni Hotels & Resorts
 Report
Helpful?
Thank C5214OFwilliamb
Mike I, Director of Sales at Omni Jacksonville Hotel, responded to this review

Thank you for taking the time to write a review on the Omni Jacksonville! We appreciate your feedback and compliment to our staff and location. We look forward to welcoming you back to on your next trip to the Bold City.

451 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (115)
Viewed
Dining (3)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (22)
Viewed
Pool/Beach Area (13)
Viewed
View from Room (11)
Viewed
Bathroom (5)
Viewed
Family/Play Areas (1)
Viewed
Other (48)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (263)
Viewed
Amenities (99)
Viewed
Deluxe Room (3)
Viewed
Executive King Room (4)
Viewed
Pool (28)
Viewed
River City Suite (1)
Viewed
The Hotel (128)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (73)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (31)
Viewed
Dining (5)
Viewed
Business Centre/Function Rooms (10)
Viewed
Bathroom (7)
Viewed
Hotel & Grounds (13)
Viewed
Other (5)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Jacksonville hotels
0.7 km away
Hyatt Regency Jacksonville Riverfront
0.8 km away
DoubleTree by Hilton Jacksonville - Riverfront
13.0 km away
Hotel Indigo Jacksonville Deerwood Park
Show Prices
Show Prices
Show Prices
1.2 km away
Hampton Inn Jacksonville Downtown I-95
1.3 km away
Lexington Hotel & Conference Center - Jacksonville Riverwalk
12.1 km away
Hampton Inn & Suites Jacksonville South-St. Johns Town Center Area
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Omni Jacksonville is centrally located in downtown convenient to leisure and business destinations. With many popular attractions like Times Union Center, Veteran's Memorial Arena, Jacksonville Landing, and Everbank Field within minutes of the hotel, guests can experience all the excitement that Jacksonville has to offer. Luxurious rooms include city and St. John's river views, custom bedding, with various upgrade options. Hotel amenities include a rooftop pool with stunning views of St. John's River, as well as a nicely appointed fitness facility. Newly renovated Juliette's Bistro and JBar will please your palate with fine exquisite cuisine, hand crafted cocktails, local brewed beer, and wines from around the globe. ... more   less 

Additional Information about Omni Jacksonville Hotel

Address: 245 Water St, Jacksonville, FL 32202-4403
Region: United States > Florida > Jacksonville
Price Range: $177 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Jacksonville Hotel 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Omni Hotels & Resorts, Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Hotels.com, Priceline, Cheap Tickets, getaroom.com, HotelQuickly and HotelsClick so you can book your Omni Jacksonville Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Jacksonville
Omni Jacksonville
Jacksonville Omni
Hotel Style:
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#18 Family Hotel in Jacksonville
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Omni Jacksonville Hotel staff and other travellers.
13 questions
Ask a question
Beaufort, South Carolina
Texarkana, Texas
over a year ago
Chetopa, Kansas
9 months ago
Miami, Florida
Flagler Beach, Florida, United States
over a year ago

See all questions (13)

Questions? Get answers from Omni Jacksonville Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure room is clean before settling in.”
jleeo5850, 2 May 2017 | Read review
“ask for a room that is not a connecting room”
447shareser, 15 Mar 2017 | Read review
“Choose one with a view of the water.”
sdlex, 13 Mar 2017 | Read review
“stay somewhere else”
brockd16, 13 Mar 2017 | Read review
“Join free rewards program for free wi-fi and other things.”
marthac18, 13 Mar 2017 | Read review
5 of 5
Expedia.com
US$130* /night
View Deal
Omni HotelsUS$159
TravelocityUS$130
TripAdvisorUS$130
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates