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    Omni Jacksonville Hotel

    245 Water St, Jacksonville, FL 32202-4403
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$35
    US$165
    US$130
    US$165
    US$130
    US$165
    US$130
    Traveller (112)
    Room & Suite (72)
    Pool & Beach (43)
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    Overview

    • Excellent51%
    • Very good27%
    • Average13%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “select guest” (20 reviews)
    “valet service” (36 reviews)
    “mini bar” (31 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
    All hotel details
    Offers from Omni Jacksonville Hotel
    Offers & Announcements: SAVE UP TO 25% OFF
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    Hyatt Regency Jacksonville Riverfront
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,774)
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    321 - 325 of 1,774 reviews

    Reviewed 8 August 2016

    I requested early check in for 1pm. Arrived at 5:15, and the room was still not ready. The Manager (Ben) was very nice and took 25% off of the room, even called prior to check out to make sure everything was ok. I was deterred...More

    Review collected in partnership with Omni Hotels & Resorts
    Thank Ushana K
    Response from Burnell G, General Manager at Omni Jacksonville Hotel

    Thank you for taking the time to write this review on our hotel Ushana. We are constantly working on enhancing our guest experience so we appreciate your feedback. Please consider us when you return to Jacksonville so we can provide a quality experience that we...More

    Reviewed 8 August 2016 via mobile

    My wife and I only spent one night here as we were traveling from Kentucky to Florida. We made reservations over the phone about 5 minutes before arriving in Jacksonville. When we got to the hotel checking in was a breeze. The staff we're very...More

    Thank Thebuscanswim
    Response from Burnell G, General Manager at Omni Jacksonville Hotel

    We are delighted to hear that you had such a wonderful stay at our Omni Jacksonville property. We appreciate you taking the time to leave your feedback on Trip Advisor and we look forward to the opportunity to welcome you back.

    Reviewed 5 August 2016

    Don't plan on eating dinner or late night room service because the food quality was awful. Their breakfast buffet was good but only served on Fri,Sat & Sun. Plan on eating elsewhere the rest of the week and for dinners.More

    Review collected in partnership with Omni Hotels & Resorts
    Thank Whitney C
    Response from Burnell G, General Manager at Omni Jacksonville Hotel

    Thank you for your feedback regarding your stay. We appreciate your comments and apologize that the Omni Jacksonville location did not meet your expectations. Aside from the hotel restaurant, the cities core has 50+ restaurants to choose from. Local restaurateurs are committed to using local...More

    Reviewed 5 August 2016 via mobile

    I attended a conference at the Omni and stayed there as well. Staff was accommodating and cordial. Hotel is not new, but very clean and appeared to be well maintained. Rooms were clean and warm (not temperature), atmosphere. Location was great, adjacent to many downtown...More

    Thank Mikhal M
    Response from Burnell G, General Manager at Omni Jacksonville Hotel

    Thank you for your feedback! We are glad to hear that you were pleasantly surprised by your stay with us here at the Omni Jacksonville Makhal. It is a pleasure to read such positive feedback of our property and surrounding areas. We look forward to...More

    Reviewed 2 August 2016 via mobile

    Very elegant receiving area. The room was clean but a bit out of date. House keeping did not do a good job cleaning our restroom. A hassle to park, had to pay $20/day plus tip for valet parking. Walking distance to Jacksonville Landing. A lot...More

    Thank Fernando R
    Response from Burnell G, General Manager at Omni Jacksonville Hotel

    Thank you for taking the time to write this review on our hotel Fernando! We appreciate your feedback regarding parking as we are always looking for ways to improve our guest experience. We look forward to welcoming you back on your next trip to Jacksonville.

    Hyatt Regency Jacksonville Riverfront
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    Hampton Inn Jacksonville Downtown I-95
    850 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$128 - US$222 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Jacksonville
    • #13 Business Hotel in Jacksonville
    • #18 Family Hotel in Jacksonville
    Photos
    Traveller (112)
    Room & Suite (72)
    Pool & Beach (43)
    Dining (8)
    Nearby
    Nearby Hotels
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    DoubleTree by Hilton Jacksonville - Riverfront
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    Nearby Restaurants
    Pita Pit Downtown Jacksonville
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    .31 km away
    Benny's Steak & Seafood
    234 reviews
    .28 km away
    Juliette's
    110 reviews
    .01 km away
    The River Club
    11 reviews
    .33 km away
    Nearby Attractions
    The Florida Theatre
    330 reviews
    .64 km away
    Friendship Fountain
    223 reviews
    .71 km away
    Museum of Science and History
    359 reviews
    .83 km away
    Times-Union Center for the Performing Arts
    106 reviews
    .10 km away
    Questions & AnswersAsk a question
    Sabreline
    Can you walk from the football stadium to the hotel in the afternoon?
    1 September 2016|
    Answer Show all 4 answers
    Response from Ontour4444 | Reviewed this property |
    I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
    1
    Vote
    dianekmc
    smoking areas?? can you smoke at pool??
    23 August 2016|
    Answer Show all 5 answers
    Response from Elizabeth W | Reviewed this property |
    I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
    0
    Votes
    Sonia614
    Is it safe to walk alone during the day to the shopping area?
    9 July 2016|
    Answer Show all 5 answers
    Response from buzzpatton9 | Reviewed this property |
    The "Landings" shopping center is like a ghost town, with a few remaining stores and about 3 restaurants (didn't like the food at the Irish Pub). There is a lovely riverwalk that runs behind the theater (across street from... More
    0
    Votes
    Room Tips
    "ask for a room that is not a connecting room"
    Read review
    "Choose one with a view of the water."
    Read review
    "stay somewhere else"
    Read review
    "Join free rewards program for free wi-fi and other things."
    Read review