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Omni Jacksonville Hotel

2,152 reviews
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Traveller (157)
Room & Suite (88)
Pool & Beach (42)
Overview
  • Excellent52%
  • Very good27%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“select guest”(22 reviews)
“valet service”(35 reviews)
“room service”(82 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Omni Jacksonville Hotel
Offers & Announcements: LIMITED TIME OFFER
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,152)Write a Review
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1,090
578
280
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72
Show reviews that mention
All reviewsselect guestvalet serviceroom servicenice hoteldowntown areawithin walking distancerooftop poolview of the riverself parkingbusiness tripgreat stayenjoyed my stayfront desk staffbed was very comfortablestaff was friendlylandingbellman
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321 - 325 of 2,142 reviews
Reviewed 30 May 2017

This was a host hotel that lived up to its price point. It was a wonderful stay. And late night room service is incredible!!! It's close to The Landing and a train ride ti Hemmings Park. We enjoyed it; be sure and govto the Jazz...More

Review collected in partnership with Omni Hotels & Resorts
Thank SEAYTLH
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 2 June 2017

Thank you so much for taking the time to write this review! We appreciate your feedback and compliment to our staff and location. We hope to welcome you back to the Omni Jacksonville on your next trip to the Bold City.

Reviewed 29 May 2017

Spent weekend downtown for Jazz Festival. Easy access to People Mover to Hemming Plaza. Quick walk across the street to The Landing. I will be going again. Friendly staff, clean and quiet. Was very pleased with stay.More

Review collected in partnership with Omni Hotels & Resorts
Thank Julianne W
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 2 June 2017

Thank you for your glowing review of the Omni Jacksonville Julianne! We appreciate all of your feedback and are happy to hear that you were able to take advantage of our location in the heart of downtown. We look forward to the opportunity of welcoming...More

Reviewed 29 May 2017

Every employee I encountered was extremely friendly and helpful. The room is spacious, very clean and the bed was so comfortable. I loved listening to the piano in the atrium area. Great location for a downtown stay.More

Review collected in partnership with Omni Hotels & Resorts
Thank Mitzi L
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 2 June 2017

We are delighted to hear that you had such a wonderful stay at our property. The Omni Jacksonville Hotel prides itself in the ability to provide the highest level of quality and service to our guests. We appreciate you taking the time to leave your...More

Reviewed 28 May 2017

Very friendly staff, very clean and attractive hotel, nice roof pool and fitness; great shower pressure, very comfortable bed and pillows and sheets; quiet rooms, good coffee, nice soaps and shampoos, close to free monorail system, view of the St Johns River.

Review collected in partnership with Omni Hotels & Resorts
Thank sddatkinson
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 2 June 2017

Thank you so much for taking the time to write this review! We appreciate your feedback and compliment to our staff and location. We hope to welcome you back to the Omni Jacksonville on your next trip to the Bold City.

Reviewed 27 May 2017

The hotel was prime location for Downtown. Lovely views of the river. Friendly staff. Added bonus of the Complimentary Room where food and refreshments were to hand. The valet staff were friendly and courteous.More

Review collected in partnership with Omni Hotels & Resorts
Thank soniaj265
Response from Mike I, Director of Sales at Omni Jacksonville HotelResponded 2 June 2017

Thank you so much for taking time to review our hotel. We are grateful to receive such positive feedback in regards to your recent stay with us. We are delighted that you enjoyed your stay here at the Omni Jacksonville and got a chance to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$135 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$135 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jacksonville
#13 Business Hotel in Jacksonville
#17 Family Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites
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Traveller (157)
Room & Suite (88)
Pool & Beach (42)
Dining (5)
Amenities (99)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sabreline
1 September 2016|
AnswerShow all 4 answers
Response from Ontour4444 | Reviewed this property |
I should have added that there are lots of restaurants and bars along the river you can stop at to refresh yourself.
1
Vote
dianekmc
23 August 2016|
AnswerShow all 5 answers
Response from Elizabeth W | Reviewed this property |
I didn't see anyone smoking around the pool. My husband walked to the end of the pool area to smoke.
0
Votes
Sonia614
9 July 2016|
AnswerShow all 5 answers
Response from Theresa C |
There are not many options for shopping in downtown Jacksonville. The only mini mall Downtown Jax is the Jax Landing and you do not want to go there. You would be better off staying somewhere in the St. Johns Town Center... More
1
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Room Tips
"Ask for a king room with a river view"
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"Some rooms have full river views, others only partial. If this is important to you, be specific."
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"If fragrances bother you, not the 11th or 14th floors; I don't know about the other ones"
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"Keep an eye out for deals months in advance. We got our room $100 less per night that way."
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