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Wyndham Garden Jacksonville

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Wyndham Garden Jacksonville
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787 Reviews from our TripAdvisor Community

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Showing 765: English reviews
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New York City, New York
Reviewed 2 days ago NEW

My friend and I checked in on Saturday, the double bedroom was definitely below standard. It was small, and the only mirror in the room was in the bathroom. We requested a 4am wake up call on the morning that we were leaving (this morning) so that we can get to the airport on time, we also requested that a...

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Thank Samantha D
Guntersville, United States
Reviewed 2 days ago NEW

I'm not sure what it is about Jacksonville, but I was astonished at how hard it was to find a hotel that had consistently good reviews in the area. Admittedly, I had some concerns about this Wyndham Garden given some of the reviews I saw at the time, but ultimately there were more good than bad. We were there for...

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Thank Kim Harper F
Reviewed 2 days ago NEW

This property is transitioning from a Best Western to a Wyndham Garden hotel, slated to be completed in August. Work is ongoing in unoccupied rooms but all areas are compromised. Breakfast was very good but area is cramped and poorly organized. Room was clean and comfortable but bathroom is small, difficult in double rooms. Another mirror in the room area...

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Thank smbyers
Palm Bay, Florida
Reviewed 4 days ago NEW

Took 1hr to check in at 11:30pm, only 1 staff member on with useless security guard, rooms overbooked and not serviced for guests. Room floor sticky, hair in tub, cleaning lady yelling down halls to other staff early in AM, unprofessional, rude. No parking, had to park way in back by dumpster where it was very dark.

Review collected in partnership with Wyndham Hotel and Resorts
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1Thank T4895MGtaniam
Jacksonville Beach, Florida
Reviewed 6 days ago NEWvia mobile

In construction, rooms AWFUL. Smelly and dirty. Our room lacked baseboard and new shower/bathtub tile not really finished, particularly the tile grout. They should pay us to stay there. Dogs only allowed on 3rd FL that have NO microwaves or mini-fridges. Finally, the Front Desk clerk not very friendly.

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1Thank djl17
Ocoee, Florida
Reviewed 6 days ago NEW

Review collected in partnership with Wyndham Hotel and Resorts
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1Thank 65kirkl
Palm Harbor, Florida
Reviewed 1 week ago

I was traveling with a bus tour of 38 people, we got there after 6pm and our rooms were not ready.When we finally did get our room we found a penny in the bed (which means the last person that slept there leaves a penny so you can tell if the sheets were changed. Not one of the 20 rooms...

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3Thank flowerde
BestWesternJTB, Owner at Wyndham Garden Jacksonville, responded to this review

Dear Ms. Flowerde, We feedback from all our guests and especially guests who travel with a tour company which is a valued partner of ours such as you and your group did. There is never an excuse for providing a less than wonderful experience to our guests. We do understand that on the day of the group arrival, your accommodations...

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

This the first bad review I've ever given. Long list of horrible things. Booked a king got a queen bed, with stains on the sheets and blankets as they had not been washed. Mold in bathroon. Cracked tile and broken sink. Filthy hallways and floors. Wents to complain and ask for help. Was handed sheet and told to change them...

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3Thank gprmike
BestWesternJTB, Owner at Wyndham Garden Jacksonville, responded to this review

Dear Guest, Our team never wants to see a guest have an unpleasant experience. Our goal as hospitality professionals is to provide for the comfort and convenience for our guests and from reading your review, we failed to do that. As we have not been able to locate your guest record based on the information provided here on TripAdvisor, I...

Sao Paulo, Brazil
Reviewed 2 weeks ago via mobile

The King Deluxe is actually a single double bed, it is a scam. I book for a King Room and not even got a Queen size bed it is ridiculous. Never book this Hotel or you gonna get a wrong bed in a wrong place with awful Hotel staff.

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3Thank PinhoJr
Reviewed 4 weeks ago

First time here. A bit leery because of older reviews. Hotel is about 95% renovated with Wyndham takeover. GREAT Mayo rate. Clean. New beds and room decor. 10 minute easy drive to Mayo. Front desk staff is awesome. Jessica rocks! Call direct for best discounts. We have a minimum of four scheduled visits to Mayo. Will be here. Clean. New....

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1Thank John T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Room Service

Additional Information about Wyndham Garden Jacksonville

Address: 4660 Salisbury Rd, Exit 344, Butler Blvd, Jacksonville, FL 32256-6130 (Formerly BEST WESTERN Hotel JTB/Southpoint)
Region: United States > Florida > Jacksonville
Price Range: $134 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Jacksonville 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Best Western Jtb / Southpoint Hotel Jacksonville
Best Western Jacksonville
Jacksonville Best Western
Hotel Style:
#38 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Jacksonville staff and other travellers.
6 questions
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Belleview, Florida
Jacksonville, Florida, United States
Belleview, Florida

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Questions? Get answers from Wyndham Garden Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose this hotel for your stay PERIOD.”
 of 5 bubbles samanthadG9042VY, 27 Mar 2017 | Read review
“dont do it”
 of 5 bubbles smbyers, 27 Mar 2017 | Read review
“For Mayo, ten minute ride, easy on, easy off exit. Again, we like it.”
 of 5 bubbles johntQ1570TF, 27 Feb 2017 | Read review
“I always choose a room far from elevator”
 of 5 bubbles lindagK2441GE, 19 Dec 2016 | Read review
“Don't expect to get the room you reserved.”
 of 5 bubbles watercop, 4 Nov 2016 | Read review
5 of 5