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Wyndham Garden Jacksonville

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775 Reviews from our TripAdvisor Community

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Showing 754: English reviews
San Juan, Puerto Rico
Reviewed 22 September 2015 via mobile

Grate place to stay. Staff extremely helpful they go out of their way to help you. Great and varied breakfast. Easy to get on and off I-95 and Butler Blvd. I will certainly stay here on my next visit. Cannot go wrong staying at this Best Western.

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Helpful?
Thank Octavio F
Reviewed 20 September 2015 via mobile

Only reason I didn't give 4 stars is because we discovered a condom floating in our toilet as soon as we checked in. We told management and haven't heard back yet. Other than that, everything else is clean.

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Helpful?
Thank Jessica G
BestWesternJTB, General Manager at Wyndham Garden Jacksonville, responded to this review

Dear Ms. G... Thank you for completing a TripAdvisor review on your stay with our hotel. I have reached out to you directly through TripAdvisor requesting you to contact me to discuss your comments and I want to know more and to provide assistance. Please accept my apologies for an "almost perfect" stay; our goal is to provide our guests...

Lakewood Ranch
Reviewed 18 September 2015 via mobile

This hotel was awesome. The beds were so comfortable. Rooms were very clean N bathrooms were very clean also. Breakfast was very good plenty of food to eat. But by far the staff was the best part. So friendly. It made the stop. Thank u all for a great stay!

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Thank Di S
Jacksonville, Florida
Reviewed 17 September 2015

The two staff members Tiffany and Bobby, seriously deserve a raise!! These two go above and beyond expectations to make your stay feel a little more peaceful. Thanks you guys!!! also the accommodations are amazing, and the rooms are fantastic!! definitely coming back again!!!

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Thank brandon r
PA
Reviewed 16 September 2015 via mobile

Stayed here for one night enroute to my mom's new apt. Liked it a lot. Clean room. 24 hr security in the hotel & parking lot. Felt very safe. Beds were comfortable. Only disapointment was the lack of a mini fridge for my mom's insulin. Good breakfast. Would stay here again.

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Thank isilwath
Chattanooga, United States
Reviewed 14 September 2015

We went to Jacksonville to visit our grandson in his freshman year at UNF and were looking for a BW close to campus. This was perfect. Right off the highway to the campus and close to a center with good restaurants. The price was good, the breakfast was excellent and well presented and the staff was friendly and helpful. I...

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Thank Frank S
Myrtle Beach, South Carolina, USA
Reviewed 14 September 2015

Very pleasant & accommodating staff, nice hotel / location. I used points that I earned for this stay and the 1st room that they gave me was a full or queen bed instead of the King that I booked without a microwave or fridge but I called the front desk & they immediately corrected the error and gave me another...

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Thank hunneybun07
Reviewed 12 September 2015 via mobile

I recently stay here at best western it been a very good stay.. Room are great . I never had a problem with hotel . Housekeeper are great . Front desk have awesome customer service no complaint always make you feel at home . One of the hotel front desk I can't remember her name she a Hispanic lady I...

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Thank Geminibabe89
Tampa, FL
Reviewed 10 September 2015 via mobile

On our annual trip from Tampa to Hilton Head Island, we stopped at the half way point in Jacksonville. We arrived at the Best Western around 10:45pm. Upon entering the room, it appeared as though the housekeeping staff started to clean the bathroom, but did not finish it. The sink had been cleaned and a couple of fresh towels had...

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1Thank GlobalTrekkers
BestWesternJTB, General Manager at Wyndham Garden Jacksonville, responded to this review

Dear Valued Guest "GlobalTrekker," Please accept our sincerest apologies for providing you with a less than perfect experience during your visit to our hotel. It certainly seems that our associates did not follow our prescribed training procedures and this is very unfortunate as our management team invests a great deal of time and effort training our staff to provide a...

Tallahassee, Florida
Reviewed 8 September 2015

I have stayed at many of the properties near 95 and JTB and have found the Best Western to be a very nice value. My room is always clean, the staff is friendly and breakfast is decent. I think the rooms have been recently renovated. Each time I have stayed there it has also been quiet to allow me to...

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Thank jimrd2015

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Room Service

Additional Information about Wyndham Garden Jacksonville

Address: 4660 Salisbury Road, Exit 344, Butler Blvd, Jacksonville, FL 32256 (Formerly BEST WESTERN Hotel JTB/Southpoint)
Region: United States > Florida > Jacksonville
Price Range: $123 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Jacksonville 3*
Number of rooms: 183
Reservation Options:
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Also Known As:
Best Western Jtb / Southpoint Hotel Jacksonville
Best Western Jacksonville
Jacksonville Best Western
Hotel Style:
#38 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Jacksonville staff and other travellers.
5 questions
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Belleview, Florida
Jacksonville, Florida, United States
Belleview, Florida

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Questions? Get answers from Wyndham Garden Jacksonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always choose a room far from elevator”
 of 5 bubbles lindagK2441GE, 19 Dec 2016 | Read review
“Don't expect to get the room you reserved.”
 of 5 bubbles watercop, 4 Nov 2016 | Read review
“I could not honestly think of a great room, other than one that was already remodeled.”
 of 5 bubbles RevSanWill, 24 Oct 2016 | Read review
“Stay away from this place”
 of 5 bubbles wombieroo, 23 Oct 2016 | Read review
“The do not disturb sign is with the menus, etc. not hanging on the back of the door.”
 of 5 bubbles Haykia, 2 Sep 2016 | Read review
5 of 5