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All reviewsresidence innfull kitchenmaster bedroomsleeper sofalarge roomthree nightsbit datedan older hotelcomfortable bedstayed for one nightoff the highwaynice propertyyogurtthe general managerextended stayeasy accessgreat customer service
The location is tucked away of the main street, so very quiet. Since the purpose of suite is "comforts of home", Sonesta Suites felt like a big studio apartment. Slightly concerned about security and safety but did not experience any issues. Would recommend it for...More
The hotel is kind of in the cut. The hotel is a little older but very clean and have a wonderful staff. Matt during breakfast hours was fantastic and nice. Natasha at the desk was very sweet and helpful. James was nice as well. Breakfast...More
Response from lainey s, General Manager at Sonesta ES Suites JacksonvilleResponded 14 April 2017
Thank you for your kind words on your recent stay at the Residence Inn Jacksonville Baymeadows. I am glad you were able to enjoy all the amenities we have to offer. I have shared your comments with my staff. We look forward to...More
I only review if extreme...Good or Bad. This case in the Bad.
In this case new experience and my primary concern is this hotels management Staff.
Prior to writing this I contacted 3 Sonesta GMs from this hotel brand to see if what my experience...More
This was easily the dirtiest hotel I have ever stayed in. There were dirty dishes in the bathroom, the linens were dirty, the floors had not been vacuumed, the mattresses were filthy and covered in food, and the whole room smelled.
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The overall room is very spacious and clean. The only downside to this room, or possibly entire property, is that you can hear every single footstep above you and the ceiling creaks incredibly loud. This makes it nearly impossible to sleep. There seems to be...More