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SpringHill Suites Jacksonville Airport

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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SpringHill Suites Jacksonville Airport
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30 Reviews from our TripAdvisor Community

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Showing 30: English reviews
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Naples, Florida
Reviewed yesterday NEWvia mobile

Pleasantly surprised with the quality, newness and cleanliness of this hotel. If only the shower had more than a trickle of water coming out then I'd give it 5 stars. Room is very spacious with divided living & sleeping area.

Thank Stu Y
Pittsburgh, Pennsylvania
Reviewed 2 weeks ago via mobile

Very satisfied! Nice size rooms with fridge an microwave too!! Breakfast was good too as well!!! Hot an cold breakfast!! Close to airport and other restaurants as well.. pool was nice too!! I would recommend this hotel to others and will stay here again!!

Thank DamnnnDonna
Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

We greatly appreciate your review and we are delighted that you enjoyed your stay with us! We hope to see you again soon!

Oklahoma City, Oklahoma
Reviewed 10 April 2017

Staff works very hard to keep people smiling. I have stayed at Fairfield, Residence, Courtyard (vomit), and Springhill when in this area. Springhill has been exceptional. Stay AWAY from the Courtyard!

Thank 21,353
Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for the great review! We are delighted that you love our hotel. We look forward to seeing you again real soon!

Reviewed 8 April 2017

This hotel seems pretty new. The lobby is clean and has great décor. There is an outdoor pool, but we didn't use it. We stayed twice. Once at the beginning of our trip because we thought our rental car counter may be closed and once on the way out as our flight was cancelled. Their free and convenient shuttle was...

1Thank Pern453
Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for the great review. We are glad that you and your family enjoyed your stay with us. We hope that if you ever make it to Jacksonville again you will stay with us!!!

Chicago, Illinois
Reviewed 2 April 2017 via mobile

Stayed one night, room was great, comfy king bed with clean fresh bedding. Spacious with everything we needed. Basic breakfast was fine. The noise level was horrible. We were on first floor and heard people and elevator all night. At 5 am the person above us seemed to have am elephant stomping around. At 5:30 husband walked to lobby, and...

Thank Deb R
Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for taking the time out to complete a review of our hotel. Please accept our apologies for the issue that you had, as this is not the norm. We hope that you will give us another opportunity to serve you if you are in the Jacksonville area again.

Reviewed 8 March 2017

This hotel is easy to find from I-95 and there's a Longhorn Restaurant right across the street. Our television wouldn't work properly, so I called the front desk 3 times for them to send a repair man. He was always on his way. Finally, we just gave up and went to bed. Then he decided to knock on the door....

Thank Nancy D
MDuncan81, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for your review. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues with your television encountered in your room. We have shared your feedback with the appropriate hotel team to ensure that this was...

Reviewed 6 March 2017

the hotel is next to the airport but also close to a shopping area. very welcoming late night reception! great big nice room. super clean! great breakfast with lots of choices and fruit which I loved! coffee maker and all extras in the room. everything was great. haven't tried the pool since it was too cold.

Thank LolaSweden
Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for the awesome review! We appreciate your feedback, and will share it with the staff. Sorry it was too chilly for the pool, but come back soon and I am sure that the weather will be cooperating! Thanks again, and we hope to see you back soon.

North Carolina
Reviewed 21 February 2017 via mobile

Very comfortable arrangement for a party of four. Nice pull out bed in living area. Decent breakfast, but we've had better. Only complaint is the a/c was a little difficult to regulate without freezing out the person in the bed closest to the unit. I prefer vent style a/c's.

Thank My4sonsld
Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for taking the time to complete a review on Trip Advisor. We are glad that you enjoyed your stay and will pass along your comments to the personnel in the breakfast area to see if there is anything that we can do to improve on our breakfast experience. We hope that you will try us again if you...

Clermont, Florida
Reviewed 19 February 2017 via mobile

Lobby was clean, updated and very welcoming. Mobile check-in made my arrival a breeze. Beautiful room with HUGE sofa and 2 queen beds were uber comfortable. Well worth the price. The only negative was the traffic light chaos trying to get to the hotel off I-95, but it wasn't enough to reduce the rating. If I'm ever planning a visit...

Thank Jeffrey D
MDuncan81, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our...

Reviewed 15 February 2017

I was very pleased with the accommodations and location of the hotel, The staff was friendly and eager to please. The room was clean , fresh and well decorated. The food was really good. I would recommend this establishment to all who want a great stay a an economic price.

1Thank LaTonya C
MDuncan81, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for taking the time to review our hotel. We appreciate that you enjoyed our hotel and hope that you will come see us again.

67 photos of this hotel

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Bathroom (1)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (5)
Pool/Beach Area (2)
Room/Suite (23)
Business Centre/Function Rooms (4)
Dining (7)
Bathroom (5)
Other (11)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Plan a memorable stay with us at our newly renovated hotel near JAX Airport Unparalleled hospitality, excellent amenities, and a great location: it's all waiting for you here at the SpringHill Suites Jacksonville Airport. Whether you're here for a night, a week or longer, we'll make you feel right at home. Our hotel is less than two miles from JAX Airport, and our free shuttle service makes traveling there and back a breeze. Relax in your well-appointed accommodations, which include sofa beds, flat-screen TVs, and premium bath products. Free high-speed Wi-Fi in your room and throughout the hotel keeps you connected and productive; additional perks include an in-suite pantry with a microwave and a mini-fridge. Start your day here in Jacksonville with a free, hot breakfast, or enjoy a workout in the fitness center and a swim in our outdoor pool. In addition to being near JAX Airport, our hotel is just minutes away from EverBank Field and the Zoo, as well as the Jacksonville Cruise Terminal. We can't wait to welcome you here to the SpringHill Suites Jacksonville Airport! ... more   less 

Additional Information about SpringHill Suites Jacksonville Airport

Address: 13550 Airport Ct, Jacksonville, FL 32218-7265
Region: United States > Florida > Jacksonville
Price Range: $169 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Jacksonville Airport 3*
Number of rooms: 104
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Also Known As:
Springhill Suites Jacksonville Airport Hotel Jacksonville
Hotel Style:
#15 Family Hotel in Jacksonville
#32 Business Hotel in Jacksonville
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Questions & Answers

Questions? Get answers from SpringHill Suites Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor”
Pern453, 7 Apr 2017 | Read review
“Ask for top floor”
nancydQ9984OW, 7 Mar 2017 | Read review
“Large comfortable roomz”
latonyac2017, 15 Feb 2017 | Read review
“All are pretty nice”
ameliaepoulin, 11 Dec 2016 | Read review
“top floor 4th near the ends”
LOUISC101, 13 Nov 2016 | Read review
5 of 5
US$119* /night
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SpringHill SuitesUS$129
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Prices are for 1 room, 2 adults
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