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SpringHill Suites Jacksonville Airport

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SpringHill Suites Jacksonville Airport
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25 Reviews from our TripAdvisor Community

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Showing 25: English reviews
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virginia
Reviewed 2 weeks ago

This hotel is easy to find from I-95 and there's a Longhorn Restaurant right across the street. Our television wouldn't work properly, so I called the front desk 3 times for them to send a repair man. He was always on his way. Finally, we just gave up and went to bed. Then he decided to knock on the door....

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Helpful?
Thank Nancy D
MDuncan81, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for your review. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues with your television encountered in your room. We have shared your feedback with the appropriate hotel team to ensure that this was...

sweden
Reviewed 3 weeks ago

the hotel is next to the airport but also close to a shopping area. very welcoming late night reception! great big nice room. super clean! great breakfast with lots of choices and fruit which I loved! coffee maker and all extras in the room. everything was great. haven't tried the pool since it was too cold.

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Helpful?
Thank LolaSweden
Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for the awesome review! We appreciate your feedback, and will share it with the staff. Sorry it was too chilly for the pool, but come back soon and I am sure that the weather will be cooperating! Thanks again, and we hope to see you back soon.

North Carolina
Reviewed 4 weeks ago via mobile

Very comfortable arrangement for a party of four. Nice pull out bed in living area. Decent breakfast, but we've had better. Only complaint is the a/c was a little difficult to regulate without freezing out the person in the bed closest to the unit. I prefer vent style a/c's.

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Helpful?
Thank My4sonsld
Melissa D, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for taking the time to complete a review on Trip Advisor. We are glad that you enjoyed your stay and will pass along your comments to the personnel in the breakfast area to see if there is anything that we can do to improve on our breakfast experience. We hope that you will try us again if you...

Clermont, Florida
Reviewed 19 February 2017 via mobile

Lobby was clean, updated and very welcoming. Mobile check-in made my arrival a breeze. Beautiful room with HUGE sofa and 2 queen beds were uber comfortable. Well worth the price. The only negative was the traffic light chaos trying to get to the hotel off I-95, but it wasn't enough to reduce the rating. If I'm ever planning a visit...

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Helpful?
Thank Jeffrey D
MDuncan81, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our...

Reviewed 15 February 2017

I was very pleased with the accommodations and location of the hotel, The staff was friendly and eager to please. The room was clean , fresh and well decorated. The food was really good. I would recommend this establishment to all who want a great stay a an economic price.

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1Thank LaTonya C
MDuncan81, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for taking the time to review our hotel. We appreciate that you enjoyed our hotel and hope that you will come see us again.

Reviewed 14 February 2017 via mobile

The staff is totally awesome and the rooms are to die for definitely will recommend. Others to stay here. I came in only for a 1 night stay to finding myself wanting to stay longer but i had a run to make ..thank the whole staff for allowing this. Amazing experience

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Thank funsizememe
MDuncan81, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank for the great review, we appreciate your feedback. We will be sure to share to your feedback with the staff, as is encourages them. We hope to see you again and maybe you can stay longer next time!

lexington
Reviewed 11 February 2017

best hotel breakfast i have ever had. nice big clean rooms. Yolanda, who was setting up food in the morning was wonderful and great with all our boys- who were running around like crazy. Thanks Yolanda!

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Thank Caleb W
MDuncan81, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Cape Cod, MA
Reviewed 9 February 2017

Several friends and I recently stayed at the Springhill Suites at Jacksonville Airport. Having never been to Jacksonville we were not sure what to expect. We had a bumpy start with the reservation for two adjoining rooms not available but the front desk was able to straighten everything out so that we had two very nice adjoining rooms. Rooms were...

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Helpful?
Thank Yankdo
MDuncan81, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for taking the time to share your recent experience at the SpringHill Suites Jacksonville Airport with us. Yes, we think that those new sofa/trundle beds by West Elm are great! I am sorry that you had a bumpy start, but I delighted that we could turn it around! Thank you again for taking the time to share your...

Jacksonville, Florida
Reviewed 9 February 2017

I was an attendee to a 4-day class at SpringHill Suites at the Jacksonville Airport location. During my visit I met and interacted with Miss Yolanda. Her customer service, attitude, and communication style were more than exemplary. Not only was the conference room kept clean but was always fully stocked with drinks and food. Miss Yolanda did not hesitate to...

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Helpful?
Thank farringpona
MDuncan81, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver...

Mableton, Georgia
Reviewed 6 February 2017 via mobile

This is a very nice and modern styled hotel. My suite was wonderful, great night sleep in my king bed; living area comfortable. Ms. Yolanda greeted all guests during breakfast; she assisted me on my breakfast choices. She is a very nice person ; helpful and professional. The hotel is walking distance to Zaxby's, Longhorn and Ruby Tuesday. Front desk...

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Helpful?
Thank Shellbug525
MDuncan81, General Manager at SpringHill Suites Jacksonville Airport, responded to this review

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Jacksonville Airport

Address: 13550 Airport Court, Jacksonville, FL 32218
Region: United States > Florida > Jacksonville
Price Range: $172 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Jacksonville Airport 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Springhill Suites Jacksonville Airport Hotel Jacksonville
Hotel Style:
#15 Family Hotel in Jacksonville
#32 Business Hotel in Jacksonville
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Questions & Answers

Questions? Get answers from SpringHill Suites Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for top floor”
 of 5 bubbles nancydQ9984OW, 7 Mar 2017 | Read review
“Large comfortable roomz”
 of 5 bubbles latonyac2017, 15 Feb 2017 | Read review
“All are pretty nice”
 of 5 bubbles ameliaepoulin, 11 Dec 2016 | Read review
“top floor 4th near the ends”
 of 5 bubbles LOUISC101, 13 Nov 2016 | Read review
“no comment”
 of 5 bubbles harrisonbarbara62, 13 Nov 2016 | Read review
5 of 5