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SpringHill Suites Jacksonville Airport

59 reviews
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Traveller (21)
Room & Suite (37)
Dining (7)
Overview
  • Excellent47%
  • Very good32%
  • Average11%
  • Poor5%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (59)Write a Review
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27
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All reviewstrundle bedjacksonville airportseparate seating areaeggs and sausageflight was cancelledrooms are nicefront deskrefrigerator and microwavebreakfast buffetwould definitely stay here againstayed here for one nightcruise portthe hotel is cleanroom was largeupon checknight staycoffee maker
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1 - 5 of 58 reviews
Reviewed 1 week ago

We love Marriott Hotels. Our overnight stay was very pleasant from checking in, sleeping in the very comfortable beds and rising to a good warm breakfast and services from Anitra & Tangee that keep that area stocked and clean with pleasant smiles. Thank you.More

Thank live2gotravel
Response from MDuncan81, General Manager at SpringHill Suites Jacksonville AirportResponded 1 week ago

We are delighted to have been your chosen hotel during your recent stay in Jacksonville. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way...More

Reviewed 4 weeks ago

Rooms are nice: Dont mind paying for the Internet! However! Last week when I checked in ; Elevator not working: Staff seems uninterested. TV not functioning appropriately and will not maintain channel integrity. GIve them a second shot this weekend: This TV works; However we...More

Thank Joe P
Response from Melissa D, General Manager at SpringHill Suites Jacksonville AirportResponded 4 weeks ago

Thank you for choosing to stay at the SpringHill Suites Jacksonville Airport and providing your honest feedback on Trip Advisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable...More

Reviewed 13 January 2018 via mobile

Spacious room. Nice breakfast. Cheeseburger found in the fridge. Coffee pot did not work in the kitchen area because outlet did not work. Coffeepot has to be used in the bathroom. Only one tiny bar of soap was provided and had to be used in...More

Thank paulals
Response from Rhonda K, Guest Relations Manager at SpringHill Suites Jacksonville AirportResponded 15 January 2018

Thank you for taking the time to review us on your recent stay though Trip Advisor. Our goal is to provide a clean and comfortable stay,and I see that there were several missed opportunities. Your feedback has been shared with the appropriate team to correct...More

Reviewed 12 January 2018 via mobile

Located less than 2 miles from airport and near plenty of dining options, this property has ideal situation for coming or going when you need to be near airport. Shuttle bus gets to back and forth. Appears to have been recently upgraded and refreshed. Both...More

Thank Hey_Joe54
Response from MDuncan81, General Manager at SpringHill Suites Jacksonville AirportResponded 5 weeks ago

We are delighted to have been your chosen hotel during your recent stay in Jacksonville. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way...More

Reviewed 3 January 2018

I checked in using app, but still had to wait for my key when I got there, should have been done already. We got a 2 queen w trundle bed room with the smallest tv I think I've ever seen in a Springhill Suites. I'm...More

Thank tjeason
Response from Melissa D, General Manager at SpringHill Suites Jacksonville AirportResponded 6 January 2018

Thank you for choosing to stay at the SpringHill Suites Jacksonville Airport and providing your honest feedback on Trip Advisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$132 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Jacksonville
#32 Business Hotel in Jacksonville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Jacksonville
#32 Business Hotel in Jacksonville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (37)
Dining (7)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Gaye B
20 August 2017|
AnswerShow all 2 answers
Response from MDuncan81 | Property representative |
No we use a third party shuttle which is $23 per person round trip
0
Votes
perk251
23 July 2017|
AnswerShow all 6 answers
Response from Melissa D | Property representative |
Yes, our shuttle runs from 5am-12am we go with in a 3 mile radius of the hotel.
0
Votes
Room Tips
"Always ask whats for breakfast! Ask for sheets if you need to use the slide out bed in the couch for a child!"
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"The hotel is set back from the road so I cannot imagine finding a quiet room would be difficult."
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"Don't book at this hotel!!"
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"If you are going on a carnival cruise, be sure and check out the transportation options ahead of time."
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