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All reviewsindoor outdoor poolfront deskbeautiful lobbyjacksonville airportholiday innnice hotelbreakfast buffetwaffle houseshuttle servicerooms were cleangreat place to staybusiness tripcoffee makerconvenient locationreunioncruiseconference
I have been staying at this hotel for many years for business purposes. The staff has always been accommodating to my needs. The rooms are clean and well maintained. In the rare events that i did have a problem it was immediately handled without delay....More
One could not find a nicer hotel. The staff is very helpful and friendly,rooms are nice,clean and well taken care of.
The manager Mark Kane was always around talking to the guests and available for any problems.and a very nice gentleman.Food service areas were great...More
Thank Harry V
Response from CrownePlazaJAX, General Manager at Crowne Plaza Jacksonville Airport HotelResponded 19 September 2017
Thank you for your kind words. We appreciate your business and we are happy that your reunion was a success. I will share your comments with the staff.
Hopefully you guys can come back in the future. Again, thank you!
Quick little layover but the hotel was nice, room was quiet, bed was comfortable and the hotel restaurant had really good comfort food choices that sometimes you need when you’re away from home. The checkin was really speedy with friendly staff. Always a plus.
pretty decent ihg property, front desk is marginal, no upgrade even for spire members,
no welcome amenities.
dining room very good and the waitresses are very eager to take care of you. food very good. parking is so so
rooms are dated but decent and...More
This hotel is located near the airport, a lot of older hotels in the area, not many upscale new choices, so I chose the Crowne Plaza trying to get the best upscale hotel I could find. I previously had stayed at the Doubltree JAX airport...More
1 Thank IBTravelingalot
Response from IHGService, Guest Relations Manager at Crowne Plaza Jacksonville Airport HotelResponded 1 week ago
Thank you for your stay and for taking the time to leave us the above feedback. While I am glad that your interaction with our staff was pleasant, I am sorry that the condition of the room and noise coming from other guests...More
Response from bilboleo1 | Reviewed this property |
Yes, though you should definitely call ahead of time to make sure it is running and available for your time frame of need. I called the hotel directly when at the airport and the van arrived about 15 minutes later outside my... More
Yes, though you should definitely call ahead of time to make sure it is running and available for your time frame of need. I called the hotel directly when at the airport and the van arrived about 15 minutes later outside my baggage claim. The manager is/was aware that airport shuttle available is not advertised on their site and it should be added.