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Doubletree by Hilton Hotel Jacksonville Airport

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Doubletree by Hilton Hotel Jacksonville Airport
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431 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Hotel Jacksonville Airport
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Showing 428: English reviews
Calgary
Reviewed 3 weeks ago

We booked at this hotel as we had a 6:30 AM departure from JAX airport. The shuttle was required for picking me up after dropping off the rental car as well as taking us to the terminal in the AM. This worked very well in both cases.

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Helpful?
Thank John G
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

We’re glad that you chose to stay with us before your early morning flight and we are happy to hear that the convenience of our shuttle and location was the highlight of your visit! We hope you will think of the DoubleTree by Hilton Hotel Jacksonville Airport the next time you’re in our area.

Leland, North Carolina
Reviewed 3 weeks ago

Contemporary room with king bed, smallish bathroom with single vanity and tub/shower combo. Compliments: Excellent king bed with quality sheets and comforter. Large dresser / desk combo with refrigerator and large flat panel tv. Comfortable office chair. Coffee maker. Complimentary wifi. Free parking Airport location. Complaints: Adjacent room noise. Towels - absorbent, but scratchy. A clean, comfortable room desperately in...

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Helpful?
Thank Tom R
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Thank you so much for taking the time to share your feedback. We are delighted to read you were able to enjoy so much while staying with us and we are happy you found our wide range of on-site amenities were perfect for your visit. For future visits, please do not hesitate to reach out to us with any concerns....

Phoenix, Arizona
Reviewed 3 weeks ago

Beautiful in presentation, lacking in overall property management. The Doubletree is a fresh and presentable property, however the back wind is a dated building and remote. I always dread having to deal with long corridors of isolation since I travel alone. The area is dark and woodsy. Once inside the rooms are fresh and updated, however keep an eye on...

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Helpful?
Thank janandfam
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

We value all of our guests' feedback and while we are happy to read you were able to enjoy many aspects of your stay, we are disappointed to read we did not have the opportunity to ensure your complete satisfaction. When staying with us, it is our hope that our guests will reach out to us with any concerns so...

Boston, Massachusetts
Reviewed 3 weeks ago

I arrived on a Wednesday night with a reservation that I had inadvertently cancelled. I was in a panic. Elexis was the front desk rep. and was wonderful. Elexis found us a room in Jacksonville for the night, (everything sold out due to the game), and told me she would have rooms for us the next 2 nights at 3p...

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Helpful?
Thank Anngray D
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

We’re so pleased to hear that our staff was able to accommodate your stay and are even more thrilled that you felt welcomed and comfortable with us. Our guests come first and knowing that your visit was worth of a 5-star review is truly an honor. We strive to have a team of staff members who go above and beyond...

Miami, Florida
Reviewed 3 weeks ago

I enjoyed my stay at this location. I wish I was able to stay longer and for leisure. The staff at check-in were helpful with dinner choices, explaining what we could expect, the shuttle was quick and efficient to get us to and from our dinner location. Even though this property is right next, I mean right there at the...

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Helpful?
Thank Tamar B
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

I am so appreciative of you taking the time to share your 5-star review with us! We wish you had been able to stay with us longer as well, but we’re hopeful that we’ll be able to welcome you back for a leisure trip in the future. I’m so glad that our staff was able to meet your needs and...

Bloomfield Hills, Michigan
Reviewed 4 weeks ago via mobile

I stayed here since it's close to the airport as I have an early am flight. I should stayed in my original hotel. Big mistake. As a diamond member I expected better service and room. They put me in a very old section of the hotel which felt creepy to walk the hallways, then the room was bad. The tv...

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Helpful?
Thank Sarmad K
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Our ultimate goal is to ensure that all of our guests are able to enjoy their time with us in every aspect. We are disappointed to hear that there were issues with your room and apologize sincerely for any inconveniences that you experienced as a result. Our team is always available to assist with any concerns. We regret we did...

Burlingto
Reviewed 4 weeks ago

Nice clean place, no issues at all. Easy in and out with great airport access. Only thing was the bathroom was on the small side but it wasn't bad, shower seemed a little stained but I imagine that comes from many guests using throughout time.

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Helpful?
Thank sarasS3725GS
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

We’re always thrilled when our guests are able to travel in and out of the area with ease. Our location provides a great place for travelers to rest peacefully while still being able to enjoy nearby attractions. We appreciate your feedback and will be sure to pass this along to the rest of the team. We look forward to welcoming...

Dallas
Reviewed 4 weeks ago

I stayed in the older section of the hotel. Dark room. Smelly. No blow drier. Small gym. Bad restaurant. Called housekeeping about a problem. Rang and rang. Left v/m. Never a reply. Called operator. Rang and rang. Finally got someone. Nice large pool. Walk to the hotel from the terminal.

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Helpful?
Thank jpatter1
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

We appreciate you taking the time to share your feedback with us. We apologize sincerely for any inconveniences that you experienced during your trip, and will be sure that your concerns are shared with our hotel staff. We are constantly looking for ways to improve our hotel, and we are grateful for reviews that show us where we can make...

Grand Rapids, United States
Reviewed 4 weeks ago

much more than expected. Hotel was clean, newly decorated, staff was extremelly pleasant and helpful. It is so close to the airport i was certain noise would be a challenge....it was NOT. While we were inside never heard a plane. Fantastic experience.

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Helpful?
Thank Cathy C
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

Our hotel is perfect for travelers to relax and enjoy themselves. We’re so thrilled to hear that you had a great experience and found our staff to be supportive during your stay. We would love to welcome you back to the DoubleTree by Hilton Jacksonville Airport Hotel the next time you’re traveling to the area.

Marietta, Georgia
Reviewed 4 weeks ago

We enjoyed our stay at this Doubletree. It was clean and the staff was helpful and friendly. It was half as much as the Doubletree downtown. It is the perfect location for the Ga/Fl game for Georgia residents who travel via I-95. It took us about 20 minutes to get to the stadium.

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Helpful?
Thank MariettaSmiths
DTJacksonvile, General Manager at Doubletree by Hilton Hotel Jacksonville Airport, responded to this review

We’re so glad to hear that our location made it easy for you to travel to the stadium! We’re in a great area for sports fans, and we’re thrilled that we were a part of your experience. Thank you for the compliments about our staff and hotel’s cleanliness. We would love to welcome you back to the DoubleTree by Hilton...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
All of our modern guest rooms and suites feature complimentary WiFi, a 42-inch flat-screen HDTV, a plush bed and a spacious desk with ergonomic chair and multimedia hub. Enjoy a variety of onsite dining options at this hotel near Jacksonville Airport. Savor American cuisine for breakfast, lunch and dinner in Frequency Restaurant and Bar. Relax beside the outdoor pool after your arrival or after a long day. ... more   less 

Additional Information about Doubletree by Hilton Hotel Jacksonville Airport

Address: 2101 Dixie Clipper Drive, Jacksonville, FL 32218 (Formerly Jacksonville Airport Hotel)
Region: United States > Florida > Jacksonville
Price Range: $141 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Jacksonville Airport 3.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Clarion Hotel Airport Jacksonville
Clarion Jacksonville
Jacksonville Clarion
Hotel Style:
#24 Romantic Hotel in Jacksonville
#24 Family Hotel in Jacksonville
#37 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Jacksonville Airport staff and other travellers.
9 questions
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Detroit, Michigan
Leesburg, Georgia
Leesburg, Georgia
over a year ago

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Questions? Get answers from Doubletree by Hilton Hotel Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the high rise rooms.”
 of 5 bubbles debrah512, 16 Nov 2016 | Read review
“we had a river view room, great for watching fireworks!”
 of 5 bubbles AnngrayD, 10 Nov 2016 | Read review
“Try the high rise portion of the hotel.”
 of 5 bubbles jpatter1, 2 Nov 2016 | Read review
“The poolside rooms have balconies or patios.”
 of 5 bubbles Jenanic, 1 Nov 2016 | Read review
“No reccomendations”
 of 5 bubbles DrGreg1963, 29 Sep 2016 | Read review
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