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Extended Stay America - Jacksonville - Riverwalk

Hotwire.comUS$85*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$85*
US$85*
US$85*
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Extended Stay America - Jacksonville - Riverwalk
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139 Reviews from our TripAdvisor Community

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Showing 132: English reviews
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High Wycombe, United Kingdom
Reviewed 3 days ago NEW

We spent two nights at this hotel while attending a Jaguars game. I was a little concerned about booking this hotel based on the past reviews, but it turned out to be fine. It's not a luxurious place, but it's OK enough. The check-in seemed to take a long time. The person in line ahead seemed to take ages to...

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Helpful?
Thank Loulabelle44
00esa, General Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

Thank you for staying with us while you were here to attend a Jaguars game. It’s our pleasure knowing you had an overall nice visit and loved your room and our location. However, we are sorry if any inconvenience caused and regret the same. We hope to see you again soon. Sincerely, General Manager

Branford, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017 via mobile

The stay was perfect, my wife and I really enjoyed the rooms , and the feel of home. I will recommend this hotel to everyone that visits the Jacksonville Florida area. I am coming back soon . It is also close to the riverfront area, and you will love the staff.

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Helpful?
Thank James H
About Hotel's Favourite Review
00esa, General Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

James, thank you for choosing to stay at Extended Stay America - Jacksonville - Riverwalk - Convention Center. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Thanks again for recommending us online, and we look forward to welcoming you and...

San Diego, California
Reviewed 6 days ago NEWvia mobile

Worst experience ever. Booked through booking.com called to confirm my stay earlier in the day. I was told that my room was confirmed. This was after I had already confirmed my stay days prior via internet. Once I get to the hotel. I was told the room I booked wasn't available. I was told they had a double bed available...

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Helpful?
Thank miss_carriedo
00esa, General Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

The Woodlands, Texas
Reviewed 1 week ago via mobile

I am at a loss to describe this place. The price was great but the feeling I had staying there was uncomfortable. I had to ask for a remote, coffee for the coffee maker, dishes and dish clothes, soap for the dish washer (which leaked all over the floor), a blow dryer. The plate for the microwave was missing, the...

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Helpful?
Thank Debotx2015
00esa, General Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

We hope you will accept our sincerest apology for what transpired. Our management team is taking steps to ensure future guests do not encounter the same issues. Our pest control provider has also serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. I hope you will give us another opportunity to have...

Titusville
Reviewed 1 week ago

We needed a place to stay near the hospital (just to sleep) and this hotel worked out just fine. Large rooms with refrigerator, large bathroom, very clean rooms, great customer service. Plan for a $6/nite parking fee. Breakfast very limited. But for our needs it worked out just fine. Hotel staff make up for the age of the place. We...

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Helpful?
Thank James H
00esa, General Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

James, thank you for sharing your review of Extended Stay America - Jacksonville - Riverwalk - Convention Center. We appreciate your positive remarks about our clean, comfortable suites. We are glad you had a great night's sleep here. Thanks for giving us the opportunity to serve you, and we look forward to welcoming you both back soon. Sincerely, General Manager 

Cortez, Florida
Reviewed 1 week ago

Overall the place was clean and the service was fine. It was annoying to get hit up for parking charges. The basic internet was painfully slow. Trying to upsell by making the basic service intolerable is a airline trick.

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Helpful?
Thank TomasBocaGrande
00esa, General Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

Thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked our service. That being said, we are sorry for the inconvenience you had with our parking facility and internet connectivity. Your concerns in regard to WiFi will be shared with our maintenance team. We hope to see you again and have the opportunity to...

Ashbourne, United Kingdom
Reviewed 2 weeks ago via mobile

My wife and I stayed one night here in May 2017. It was easy to find, and easy (but $6) parking. Simple check in and lift to all floors. Comfortable, clean room with good tv and shower. No tea/coffee in room. Breakfast "grab and go" VERY basic - just coffee, muffins and wrapped biscuits. Very convenient / 4-5 minute walk...

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Helpful?
Thank Stephen A
00esa, General Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

Stephen, thank you for being our guest and taking the time to review your experience at Extended Stay America - Jacksonville - Riverwalk - Convention Center. We are happy that you liked our front-desk service, convenient location which was perfect for your needs and your comfortable room as well. We especially appreciate you recognizing Lee for a job well done....

Phoenix, Arizona
Reviewed 18 April 2017

This is a typical long-term stay place with kitchen, work space, reclining easy chair, queen bed and decent bathroom. 24/7 coffee is always fresh and good quality. Location is walking distance to several very nice restaurants and handy to the city's freeway systems if work takes you back across the St. John's River into 'downtown.' The free Wi-Fi is functional...

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Helpful?
Thank faldago
00esa, General Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

Thank you for selecting Extended Stay America - Jacksonville - Riverwalk - Convention Center for your visit and for sharing your comments. We are glad to read that you liked our affordable rates, convenient location and your well-equipped room as well. We also appreciate your observations for our facilities and will share it with our management team. Please come back...

New York City, New York
Reviewed 2 April 2017 via mobile

Extended stay America is a good value and solutions for extended stays as the name would suggest. Otherwise it is slightly overpriced as compared to other hotels in this class. For members who use their app for booking you get 20% discount, but you can also get a similar price if you book it online through other websites.

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Helpful?
Thank Mehmet G
00esa, General Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

Thank you for being our guest at Extended Stay America - Jacksonville - Riverwalk - Convention Center. We are delighted to know you enjoyed your visit and that you were impressed with most aspects of our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager

Plano, Texas, United States
Reviewed 26 March 2017

Typical extended stay hotel, but clean and well equipped. The room had a cooktop, microwave and refrigerator. What you need to watch out for are all the "extras". While I was there, they degraded the "free" wifi service (slowed it down to the point where it was difficult to retrieve email) and began offering a "premium" service for an extra...

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Helpful?
Thank Mark C
00esa, General Manager at Extended Stay America - Jacksonville - Riverwalk, responded to this review

Mark, thank you for choosing to stay with us and for sharing your comments. We appreciate your feedback and are pleased that with the exception of a few issues, you had a pleasant stay. We enjoyed having you as our guest during your business trip and hope to have the opportunity to welcome back on a future visit. Sincerely, General...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Parking Fees: $6.00/day for daily guests $4.00/day for monthly guests. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate ... more   less 

Additional Information about Extended Stay America - Jacksonville - Riverwalk

Address: 1413 Prudential Dr, Jacksonville, FL 32207-8131
Region: United States > Florida > Jacksonville
Price Range: $116 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Jacksonville - Riverwalk 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Extended Stay America Jacksonville / Riverwalk Hotel Jacksonville
Extended Stay America Riverwalk
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Jacksonville - Riverwalk staff and other travellers.
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Questions? Get answers from Extended Stay America - Jacksonville - Riverwalk staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For extended stay, a ground floor makes moving in and out easier.”
175markc, 25 Mar 2017 | Read review
“All rooms seem to be in a good location.”
knitnut42, 15 Jan 2017 | Read review
“Rooms in another hotel are best.”
WilliyD, 7 Nov 2016 | Read review
“I would recommend not being on the first floor.”
justjack001, 30 Jun 2016 | Read review
“High floor, facing back.”
PaulT1965, 14 Mar 2016 | Read review
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Prices are for 1 room, 2 adults
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