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Extended Stay America - Jacksonville - Riverwalk

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Traveller (39)
Room & Suite (44)
Dining (1)
Overview
Hotel website
1413 Prudential Dr, Jacksonville, FL 32207-8131 See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Kitchenette
Wheelchair Access
Laundry Service
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Jacksonville - Riverwalk
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Rooms
7 Oct8 Oct
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1 room, 2 adults, 0 children
Standard Room
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Reviews (173)
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1 - 5 of 166 reviews
Reviewed 1 week ago via mobile

Attended a conference at the Hyatt and I got a great deal via Hotels.com, since I was on a budget; $60 per night cheaper than the conference rate. I also chose this hotel because it’s close to the river and there’s a fridge and microwave....More

Thank Pathgurl51
Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 1 week ago

Thank you for being our guest. We are happy to know overall you had a pleasant stay with us. However, we apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean...More

Reviewed 3 weeks ago via mobile

1. Took the clerk 30 minutes to check us in 2. Killed 3 bugs in the room 3. Shower was covered in black hair 4. Elevator is broken 5. Hallway reeks of musky cigarette smoke 6. No ice machine in the entire hotel they told...More

Thank Lauren H
Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded yesterday

Lauren, thanks for being our guest. We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it...More

Reviewed 3 weeks ago

The first call I made to make the reservation with Wanda was fine. Every other phone call or interaction with staff was lackluster or, like the phone call in which they kept talking to other staff, unprofessional. After being patient at check-in, the girl, while...More

Thank Caroline W
Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 3 weeks ago

Caroline, we sincerely apologize for the lack of response you experienced from our associates and the cleanliness issue you experienced during your stay. Although we have regular pest control service in our hotel, we are sorry for the roaches in your room. Our pest control...More

Reviewed 17 August 2018

My family came to Jacksonville for a wedding, and we had the Pleasure of staying at your hotel. I must say i was extremely happy with our stay. The rooms were spotless, the staff was very helpful and polite. The front desk clerk was so...More

Thank Trip406184
Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 18 August 2018

Karen, thanks for choosing us while here to attend a wedding. We are thrilled to read you liked our well-maintained property and were impressed by the courteous service provided by our associates. On behalf of everyone here at Extended Stay America, we thank you for...More

Reviewed 4 June 2018 via mobile

Very loud people yelling, screaming and slamming doors all day and all night in addition to all this Pizza Hut and dominos pizza will not deliver to your room because they said it’s a bad hotel you have to meet the delivery drivers in the...More

Thank Brandon K
Response from 00esa, Manager at Extended Stay America - Jacksonville - RiverwalkResponded 5 June 2018

Thank you for being our guest. Although we make every effort to be perfect, sometimes we fall short. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for all those in the...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
113
Price range
US$101 - US$175 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America Jacksonville / Riverwalk Hotel Jacksonville
,
Extended Stay America Riverwalk
Location
United States > Florida > Jacksonville
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
113
Price range
US$101 - US$175 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay America Jacksonville / Riverwalk Hotel Jacksonville
,
Extended Stay America Riverwalk
Location
United States > Florida > Jacksonville
Photos
Traveller (39)
Room & Suite (44)
Dining (1)
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Questions & Answers
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Packerfan4
19 April 2016|
AnswerShow all 4 answers
Response from Mike H | Reviewed this property |
Only stayed one night but it's in a small lot far off the interstate. I'd hate to have to get a truck in and out of there.
0
Votes
Room Tips
"Pay the extra money and stay next door at the Hampton."
Read review
"For extended stay, a ground floor makes moving in and out easier."
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"All rooms seem to be in a good location."
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"Rooms in another hotel are best."
Read review
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