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Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint

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Traveller (17)
Room & Suite (18)
Dining (2)
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Overview
  • Excellent29%
  • Very good15%
  • Average12%
  • Poor8%
  • Terrible36%
Travellers talk about
“full kitchen”(3 reviews)
“nice area”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Hotel
Family Rooms
Kitchenette
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (57)
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All reviewsfull kitchennice areafront desk staffbed was comfortablegreat place to stayelectricityhurricane
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11 - 15 of 57 reviews
Reviewed 9 September 2017 via mobile

Room was beyond repair. Last person's hair in the bathroom, food on the stove. God knows what stains on the mAttresses. Couldn't bring myself to touch cabinet doors because of the grease and grime and dirt all-over them. Someone had smoked heavily in the room...More

Thank Patricia K
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded 10 September 2017

Patricia, it is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what...More

Reviewed 9 September 2017

So this was a standard chain hotel experience. Except the fact that our upstairs neighbor's kids were slamming as hard as they could on the floor, for hours and hours. Jumping, falling, I don't know what. I went to ask the front desk about it,...More

Thank Chris R
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded 10 September 2017

Chris, thank you for taking the time to evaluate your stay. We are pleased you had an overall nice stay. However, we are sorry for the inconvenience caused while you were here. Your feedback is important to us as it will help us to improve...More

Reviewed 11 August 2017

Crack head hotel with prostitution going on right in front of staff. We only seen one maid during our 3 night stay. Doors that required key card access were propped open and left unattended. One bug was found as soon as my girlfriend turned the...More

Review collected in partnership with Extended Stay
Thank vandyh2017
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded 11 August 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 1 August 2017

We had a great experience at extended stay America. My kids really enjoyed the pool. I was stressed trying to find the motel. I thought my room would be given away, but it wasn't. At check in the staff was so sweet. The room was...More

Review collected in partnership with Extended Stay
Thank 912cassandrah
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded 3 August 2017

We are delighted you chose to stay at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint. It's so nice to know how much you enjoyed your stay, and we are happy you were impressed with our service, suites, and amenities. Thank you for...More

Reviewed 25 July 2017

My only reason for giving a 3 rating for cleanliness was because of the elevator. My room, the waiting area and dinning area was very clean. The young lady at the front desk (Nunah) was very friendly and helpful.More

Review collected in partnership with Extended Stay
Thank Valencia B
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Salisbury Rd. - SouthpointResponded 26 July 2017

Valencia, thank you for sharing your experience at Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint. We are glad to know you loved the comfort of your clean room and were impressed with the service provided by Nunah. Your compliments will be shared....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Room amenities
Microwave
Things to do
Outdoor pool
Details
Price range
US$76 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (18)
Dining (2)
Pool & Beach (1)
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Room Tips
"217 is across from the non-stop elevator"
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"words can not even say how dirty this place was..and they thought 5 people could sleep in 1 bed??!!"
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"gross. just gross."
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"Ask for room away from children for quieter night."
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