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Bad customer service charges MW for nothing was very rude and slow as hella she was on her cell phone and answering the hotel phone jovette needa to be fired she sucks she very rude and doesn't do her job right
I purchased my hotel room for one night through Hotwire and upon checking in I was told that my $42 room of one night stay required a $100 deposit before I was allowed to stay here. #1 A deposit is taken when payment upon leaving...More
I guess it is what you would expect for an average extended stay but what killed me was that there is nothing interesting nearby. It wasn't well insulated so you could hear what was happening in the next room. No a lot of parking space...More
Thank Jean-Charles T
Response from Manager_11525, General Manager at Extended Stay America - Jacksonville - Lenoir Avenue EastResponded 17 February 2016
Thank you for providing us with details about your stay. I am sorry to hear that we were unable to meet your expectations. As this hotel’s manager, I can assure you I have coached our staff to make sure we are better monitoring the noise...More
Worst smelling hotel I've ever been to.
In the corridors and inside the room..I can't really describe it but it not pleasent.
No ice machines.
Not a single trash can in the entire hotel..not even in the bathroom, or in the kitchen..none!
Doors keep getting...More
I had to reservations for this hotel, I booked my reservation over a month ahead of time. I had to add a Sunday to my reservation. I had no issues with my Sunday stay, I checked out at 6 am the next day. Donna tried...More
Response from Manager_11525, General Manager at Extended Stay America - Jacksonville - Lenoir Avenue EastResponded 20 August 2015
Thank you so much for sharing your experience with us. I appreciate your comments regarding our friendly staff; however, I sincerely apologize for the confusion you experienced at check-in. To uphold our company’s high standards, we will be more mindful of our room inventory moving...More
US$75 - US$106 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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