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Courtyard Jacksonville Butler Boulevard

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178 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Houston, Texas
Reviewed 25 June 2016

This was an OK hotel, but "just" OK. Once inside the room (a King suite), I would have rated it comparable to a Day's Inn, but not a Marriott. The carpets were old & stained, the refrigerator was about half the size of the opening it fit into, and the microwave was one of the smallest units I've ever seen....

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Helpful?
Thank John C
Tracy F, Assistant General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your recent stay at the Courtyard by Marriott Butler Blvd. We appreciate your feedback and are disappointed to hear we did not meet the needs for your stay. We will use this feedback to improve our service. We hope you will give us another opportunity to serve...

Greenville, South Carolina, United States
Reviewed 7 June 2016 via mobile

Very nice stay and for a reasonable price! Great location..lots of restaurants and shopping close by.. Not from the beach!!Very clean inside and out. AWSOME pool and hot tub. The staff was AWSOME, so friendly!! Definitely would stay again!!

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Helpful?
Thank Margaret V
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to give us your feedback in regards to your stay at the Courtyard by Marriott Jacksonville Butler Blvd. We are delighted to hear you enjoyed your stay. Thank you for the lovely comments in regards to the staff. We hope the next time you are in Jacksonville, you will give us the opportunity to...

Park City, Utah
Reviewed 6 May 2016 via mobile

I'm a Marriott Gold member so I've stayed at my share of Marriott properties. This was my first trip to Jacksonville. This Courtyard isn't what I typically expect. The staff was pleasant and professional. The carpets in main areas and halls needs replacing. The room seemed tired. The smell was musty. It's time for an update. The TV sat on...

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Helpful?
Thank NikR
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your recent stay at the Courtyard by Marriott Butler Blvd. We appreciate your feedback and are disappointed to hear we did not meet the needs for your stay. We will use this feedback to improve our service. We hope you will give us another opportunity to serve...

Atlanta
Reviewed 19 April 2016

We stayed here with several teams for a volleyball tournament. Check in was easy, never had parking issues, hotel seemed very clean. The way the lobby and common areas were set up it was easy for several groups to be all down there and have their own space as well, if that makes since. Sofas/Chairs in different clusters. They also...

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Helpful?
Thank momofme
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your stay at the Courtyard by Marriott Jacksonville Butler Blvd. We are delighted to hear you enjoyed all of our facilities. Thank you for the kind words in regards to our staff. We hope the next time you are in Jacksonville; you will give us another opportunity...

Columbus, Ohio
Reviewed 12 April 2016

I stay here for two week campaigns and the staff go out of their way to make me comfortable. It starts with the friendly front desk staff and goes to the ladies who work in the Bistro. My room is impeccably clean every time and same goes for the property. Kudos to GM Shannon for a top-notch team!

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Helpful?
Thank raghag
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to tell us about your stay at the Courtyard by Marriott Jacksonville Butler Blvd. I am delighted to here you enjoyed your stay. Thank you for your kind words about the staff at the hotel. We look forward to seeing you again soon.

Ottawa, Ontario
Reviewed 11 April 2016 via mobile

Perfect one night stay at this well priced Courtyard right off I-95. Comfortable room and bed and well maintainted as well. Lots of restaurants in the area and ideal for travelers due to its location. Staff was awesome at both check in and check out. We will visit again for sure.

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Thank J9257
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts about the Courtyard by Marriott Jacksonville Butler Blvd. We are glad to hear you enjoyed your stay. We hope to hope to see you again soon.

Fort Myers, Florida
Reviewed 8 April 2016

Stayed here for a single night while on a road trip north. Arrived around 5 PM in the midst of rush hour after several delays due to road construction. Discovered we were at the wrong Courtyard - our reservation was for one 15 minutes away. The staff was terrific in getting us a room as well as cancelling our other...

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Thank Gingy Q
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your recent stay. We are delighted to hear we were able to assist you in your hotel needs. We hope to see you again soon.

Lake Mary, Florida
Reviewed 5 April 2016

I stayed here on a Friday and Saturday with my daughter for a nearby basketball tournament. Check in Friday night was quick. The only issue was I had requested to be on a top floor and have a refrigerator in the room. I was told at check in that both request had been granted. When we got to our room...

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Helpful?
Thank joesupra
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for the feedback in regards to your recent stay at the Courtyard by Marriott Butler Blvd. We know your time is valuable and appreciate you letting us know about your stay. We were delighted to hear we were able to meet your needs. Thank you for choosing the Courtyard by Marriott Butler Blvd. We hope to see you...

Reviewed 19 March 2016 via mobile

We stayed here one night after moving hotels due to some feces on sheets. (Ewwww). This hotel was clean and seemed well kept. I wish Courtyard would provide free breakfast. When coffee was ordered in the morning, it was cold and the server was off-putting and rude. Those are my only issues. Would I stay here again? Yes if I...

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Helpful?
Thank Kellie M
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to our hotel. I want to apologize for any issues you encountered with the staff. I assure you this will be addressed in an effort to improve our service. Thank you for bringing it to our attention. I hope you will give us another opportunity to serve you...

Mount Pleasant, South Carolina
Reviewed 11 March 2016 via mobile

We stopped in Jacksonville on our way to Spring Training and greatly enjoyed our stay! After a long road trip (with a tired 2 y/o) we were welcomed by Kendrell, who was superb! Our room was spacious and had plenty of room for my son's pack-and-play. I highly suggest this hotel!

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Helpful?
Thank mjfrost
Shannon D, General Manager at Courtyard Jacksonville Butler Boulevard, responded to this review

Thank you for taking the time to share your thoughts in regards to your stay at the Courtyard by Marriott Jacksonville Butler Blvd. We are delighted to hear we exceeded your expectations. We appreciate you taking the time to recognize one of our staff. We agree with your assessment of the service Kendrell provides to our customers. We look forward...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Jacksonville Butler Boulevard

Address: 4670 Lenoir Ave S, Jacksonville, FL 32216-4033
Region: United States > Florida > Jacksonville
Price Range: $165 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Butler Boulevard 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Courtyard By Marriott Jacksonville Butler Boulevard Hotel Jacksonville
Jacksonville Marriott
Jacksonville Courtyard
Hotel Style:
#35 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Jacksonville Butler Boulevard staff and other travellers.
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Raleigh, North Carolina
over a year ago

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Questions? Get answers from Courtyard Jacksonville Butler Boulevard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Rooms at other hotels are nicer.”
 of 5 bubbles TBDWorldTraveler, 19 Nov 2016 | Read review
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 of 5 bubbles jenellec206, 5 Nov 2016 | Read review
“Unless you are on a budget.. Don't do it!”
 of 5 bubbles ACUBIEN, 3 Jul 2016 | Read review
“Choose rooms on ends to avoid elevator & ice machine noise”
 of 5 bubbles Cribbj, 25 Jun 2016 | Read review
“Some rooms have balconies.”
 of 5 bubbles LALady16, 7 Mar 2016 | Read review
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