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Candlewood Suites Jacksonville

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Traveller (74)
Room & Suite (87)
Pool & Beach (2)
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Overview
  • Excellent56%
  • Very good31%
  • Average5%
  • Poor3%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
2 Star Hotel
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (196)
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All reviewshonor systemwashers and dryerslending lockerfree laundry machinesice maker in the fridgean extended stay hotelpet areafront deskpots and panslaundry roomnice kitchenettelonger staysuite hotelsuper closeother hotelstowne centermayo clinic
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31 - 35 of 190 reviews
Reviewed 29 January 2017 via mobile

Stayed here on a recent business trip to the Jacksonville area. The hotel is easily accessible to the freeway and is near a large shopping area, but not within walking distance. Most of everything you would need you need to drive to get to from...More

Thank JML0810
Response from Joy M, General Manager at Candlewood Suites JacksonvilleResponded 31 January 2017

I have shared your gracious review with our Hotel Team. We are always pleased to hear from our Guests and know that they enjoyed their stay. We Town Center shopping area is just a few exits from our Hotel and the Beaches are a 15...More

Reviewed 19 December 2016 via mobile

I like to be open as possible the front desk agent was nice check in was super fast.. the bed was not to comfortable but I could manage.. my biggest problem was the room carpet was extremely dirty and had a smell now I usually...More

Thank bestrev
Response from Joy M, General Manager at Candlewood Suites JacksonvilleResponded 27 December 2016

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for having experienced carpet in your Guest Room that needed to be shampooed. Rest assured that these issues will be looked into. We value your comments and...More

Reviewed 7 November 2016

My son and I were attending the Navy vs Notre Dame football game on Nov. 5, 2016. I booked us a suite at the Candlewood Suites. It consisted of a bedroom, a sitting room with pull out bed from a sofa and a bathroom. The...More

1  Thank Skip Y
Response from Joy M, General Manager at Candlewood Suites JacksonvilleResponded 8 November 2016

Thank you for your review of your recent stay at our hotel. The Candlewood Suites brand does offer a Kitchenette in all of our Suites. The brand offers the Studio and One Bedroom Suite types for reserving. Our brand also offers a Fitness Center and...More

Reviewed 20 September 2016 via mobile

We visited Jacksonville for business in September 2016. I have stayed at this location many times through the years but it had been awhile so I read several of the reviews before booking. As others commented, the cabinetry throughout the suite has been remodeled and...More

2  Thank NomadWeeks
Response from Joy M, General Manager at Candlewood Suites JacksonvilleResponded 20 September 2016

Thank you for your gracious review of the Candlewood Suites Jacksonville. I have shared your review with our Hotel Team. I want to thank you for letting us know about how our Orange Scented cleaning solution is noted by our Guests. I will be checking...More

Reviewed 22 August 2016

This was the hotel I stayed in for the first two weeks of my stay in Jacksonville. I loved the location because you're only a short drive away from I-95 and also only a couple of miles away from the St Johns Town Center outdoor...More

1  Thank MrEdnWilbur
Response from Joy M, General Manager at Candlewood Suites JacksonvilleResponded 24 August 2016

Thank you for your review of your stay at the Candlewood Suites Jacksonville. Our Team enjoys hearing from our Guests and knowing that we made you feel comfortable while away from home. The outdoor mall does offer a great variety for shopping and restaurants just...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$80 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Jacksonville
#12 Business Hotel in Jacksonville
#28 Romantic Hotel in Jacksonville
#34 Family Hotel in Jacksonville
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$80 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Jacksonville
#12 Business Hotel in Jacksonville
#28 Romantic Hotel in Jacksonville
#34 Family Hotel in Jacksonville
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (74)
Room & Suite (87)
Pool & Beach (2)
Amenities (33)
Questions & Answers
Ask a question
jmw26753
8 May 2017|
Answer
Response from Joy M | Property representative |
We do charge $15.00 the first night and $10.00 each night of the remaining stay but do not charge over $150.00 during one stay with us. Joy M. General Manager
0
Votes
Allen F
20 February 2017|
Answer
Response from Joy M | Property representative |
All of our Suites have a full size Microwave, Refrigerator, Dishwasher and a 2 Heating surface stove. Candlewood Suites have an on site store called the Cupboard where Guests can purchase food items and there is also a... More
0
Votes
relleng
5 February 2017|
AnswerShow all 2 answers
Response from Joy M | Property representative |
Candlewood Suites Jacksonville located at 4990 Belfort Road does not have a Swimming Pool or Outdoor Spa. We are just a 15 minute drive to the Beach. Joy M. General Manager
0
Votes
Room Tips
"Reasonable and clean"
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"Best rooms are in any of the neighboring hotels!"
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"We were on the 2nd floor but my guess is that all of the rooms are good."
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"We were on the second floor. Noise from upstairs"
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