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Stayed here on a recent business trip to the Jacksonville area. The hotel is easily accessible to the freeway and is near a large shopping area, but not within walking distance. Most of everything you would need you need to drive to get to from...More
Response from Joy M, General Manager at Candlewood Suites JacksonvilleResponded 31 January 2017
I have shared your gracious review with our Hotel Team. We are always pleased to hear from our Guests and know that they enjoyed their stay. We Town Center shopping area is just a few exits from our Hotel and the Beaches are a 15...More
I like to be open as possible the front desk agent was nice check in was super fast.. the bed was not to comfortable but I could manage.. my biggest problem was the room carpet was extremely dirty and had a smell now I usually...More
Response from Joy M, General Manager at Candlewood Suites JacksonvilleResponded 27 December 2016
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for having experienced carpet in your Guest Room that needed to be shampooed. Rest assured that these issues will be looked into. We value your comments and...More
My son and I were attending the Navy vs Notre Dame football game on Nov. 5, 2016. I booked us a suite at the Candlewood Suites. It consisted of a bedroom, a sitting room with pull out bed from a sofa and a bathroom. The...More
1 Thank Skip Y
Response from Joy M, General Manager at Candlewood Suites JacksonvilleResponded 8 November 2016
Thank you for your review of your recent stay at our hotel. The Candlewood Suites brand does offer a Kitchenette in all of our Suites. The brand offers the Studio and One Bedroom Suite types for reserving. Our brand also offers a Fitness Center and...More
We visited Jacksonville for business in September 2016. I have stayed at this location many times through the years but it had been awhile so I read several of the reviews before booking.
As others commented, the cabinetry throughout the suite has been remodeled and...More
2 Thank NomadWeeks
Response from Joy M, General Manager at Candlewood Suites JacksonvilleResponded 20 September 2016
Thank you for your gracious review of the Candlewood Suites Jacksonville. I have shared your review with our Hotel Team. I want to thank you for letting us know about how our Orange Scented cleaning solution is noted by our Guests. I will be checking...More
This was the hotel I stayed in for the first two weeks of my stay in Jacksonville. I loved the location because you're only a short drive away from I-95 and also only a couple of miles away from the St Johns Town Center outdoor...More
1 Thank MrEdnWilbur
Response from Joy M, General Manager at Candlewood Suites JacksonvilleResponded 24 August 2016
Thank you for your review of your stay at the Candlewood Suites Jacksonville. Our Team enjoys hearing from our Guests and knowing that we made you feel comfortable while away from home. The outdoor mall does offer a great variety for shopping and restaurants just...More
All of our Suites have a full size Microwave, Refrigerator, Dishwasher and a 2 Heating surface stove. Candlewood Suites have an on site store called the Cupboard where Guests can purchase food items and there is also a... More
All of our Suites have a full size Microwave, Refrigerator, Dishwasher and a 2 Heating surface stove. Candlewood Suites have an on site store called the Cupboard where Guests can purchase food items and there is also a Public Grocery near the hotel. We do not have a Hotel Shuttle but Guests do utilize Uber and local Taxi companies to go to the store and restaurants in the area.