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Hilton Garden Inn Baltimore Inner Harbor

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Hilton Garden Inn Baltimore Inner Harbor
Hilton Garden Inn Baltimore Inner Harbor
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989 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Baltimore Inner Harbor
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Showing 976: English reviews
NYC
Reviewed 31 January 2016 via mobile

Centrally located inner harbor location. Hotel is clean quiet and felt safe. Higher floors are quieter away from the street traffic. Staff was welcoming, Starbucks access from main lobby was a nice, there is breakfast served but we didn't try it..good to know it was available. Full service gym connected to hotel allows guest access was great. Lots of local...

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Helpful?
2Thank Geomax1
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to share your review following your recent visit. I am pleased you enjoyed the location and service so much and I look forward to sharing your comments with the hotel team members! I am sorry for the inconvenience caused with the deactivated key. It certainly is not our intent! I hope we can welcome you...

Pittsford, New York
Reviewed 31 January 2016 via mobile

Have stayed at this hotel before and have never had a bad experience, this time was different however. There was hair in the shower and the drain didn't work. The drain in the sink also didn't drain and we had to wedge an old razor in order to get it to work. For a Hilton was not impressed and was...

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Helpful?
1Thank Jack R
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for letting us know that your visit did not properly reflect our premium service standards. I have already shared this review with the department manager for their follow-up and I hope you choose to stay with us again for a visit truly representative of our reputation.

Virginia Beach, Virginia
Reviewed 29 January 2016

The health club was outstanding! It was confusion trying to find the bar/restrauant. no signs in the elevator or when you got off the elevator directing you to there. used valet parking which was convenient

Review collected in partnership with this hotel
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1Thank Dhinkle47
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for letting us know how much you enjoyed the hotel's partnership with MAC. It truly is outstanding. I also appreciate the feedback about restaurant location and we will review our elevator signage to identify how we can improve. I hope we can welcome you back again.

Knoxville, Tennessee
Reviewed 28 January 2016

The hotel bent over backwards to accommodate all of the guests in our group while we were snowed in. I will go out of my way to stay here again in the future. We did not know when we were going to be able to fly out and the staff had no problem rebooking our rooms each night. Thank you

Review collected in partnership with this hotel
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1Thank everettj362
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share your review. I am pleased that you found the staff and service so accommodating, particularly during the "unusual blizzard". We look forward to welcoming you back again - perhaps in the summer!

Washington DC, District of Columbia
Reviewed 28 January 2016

I stayed here during a business trip to Baltimore and found this hotel to be a good value for the price. Internet connectivity is fast and you can get a great workout in at the private gym facility connected to the hotel. No need for valet service since the parking garage is connected to the building with easy access to...

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Helpful?
Thank LayMyHeadDown
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We are so pleased you enjoyed the service and accommodations so much! We look forward to welcoming you back to the Hilton Garden Inn Baltimore Inner Harbor!

Richmond, Virginia
Reviewed 28 January 2016

Great location and friendly staff! There is no in room dining or restaurant in the hotel however many places near by. AMAZING gym connected to hotel and good for business travel. I would stay at this location again!

Review collected in partnership with this hotel
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1Thank Hilary S
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for letting us know how much you enjoyed the hotel and vibrant Harbor East location. I am sorry you were unaware of the restaurant located on the second floor and I hope you take full advantage when you return to Baltimore.

La Grange, Illinois
Reviewed 25 January 2016 via mobile

We were taking a cruise out of Baltimore and we were looking for a well located hotel. As usual Hilton came through, the service was excellent and accommodations super. We would highly recommend this hotel. It also has a great number of top echelon restaurants nearby.

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Helpful?
1Thank Chief959
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We are so pleased you enjoyed your visit with us and we hope to welcome you back again!

Burlington, VT
Reviewed 25 January 2016

I have stayed here many times for work as it is a beautiful location, and I always have a nice, clean room with great service. However, this weekend I got stuck in the big storm and had to stay an extra 4 nights before I could get a flight out. Each day as my next flight was cancelled, the staff...

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Helpful?
1Thank Lindsey M
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share your review following your recent visit during "Snowzilla 2016". While I am sure you did not necessarily want to extend your visit due to the weather, I am pleased you found the hotel team members so welcoming. I look forward to sharing your review with them during tomorrow morning's team huddle. I...

Montoursville, Pennsylvania
Reviewed 21 January 2016

Good location to inner harbor activities and nice breakfast. The room was clean and comfortable. Attendant at the front desk was friendly and made every effort to make sure our stay was to our liking.

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Helpful?
1Thank David R
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for letting us know how much the service meant that you received while visiting with us. We strive for excellence and I appreciate you letting us know. We look forward to welcoming you back again!

Buffalo, United States
Reviewed 20 January 2016

Second time staying at this location and we were quite pleased, again. Excellent location to downtown little Italy is 1 block away. Comfortable and well maintained property. Excellent staff. Very knowledgeable of the area and what is available. Also utilized Uber for getting around, better than expected.

Review collected in partnership with Hilton Garden Inn
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1Thank Robert M
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We are pleased you enjoyed your visit to the Hilton Garden Inn Baltimore Inner Harbor - thank you for taking the time to let us know. I hope we can welcome you back again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Baltimore Inner Harbor

Address: 625 South President Street, Baltimore, MD 21202
Region: United States > Maryland > Baltimore
Price Range: $191 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Baltimore Inner Harbor 3*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels Direct, Booking.com, Travelocity, TripOnline SA and Priceline so you can book your Hilton Garden Inn Baltimore Inner Harbor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Baltimore Inner Harbor Hotel Baltimore
Baltimore Hilton Garden Inn
Hilton Baltimore
Hotel Style:
#4 Business Hotel in Baltimore
#9 Family Hotel in Baltimore
#15 Romantic Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Baltimore Inner Harbor staff and other travellers.
7 questions
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over a year ago
United States
Central Islip, New York
over a year ago

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Questions? Get answers from Hilton Garden Inn Baltimore Inner Harbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask at check in for a room with a "harbor view".”
 of 5 bubbles KennyG537, 9 Nov 2016 | Read review
“I chose a room on the inside curve (XX15) and had a great view.”
 of 5 bubbles KV2016G, 20 Oct 2016 | Read review
“the higher your room, the better the view.”
 of 5 bubbles GSmithwilliamsburg, 12 Oct 2016 | Read review
“Get a high floor on the front side for a bay view”
 of 5 bubbles 420DCGuy, 30 Sep 2016 | Read review
“Call ahead to see what view your room will have as the upgrades that are offered on line are not always much of a change.”
 of 5 bubbles SteveS27, 26 Sep 2016 | Read review
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