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Hilton Garden Inn Baltimore Inner Harbor

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Hilton Garden Inn Baltimore Inner Harbor
Hilton Garden Inn Baltimore Inner Harbor
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1,039 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Baltimore Inner Harbor
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Showing 1,026: English reviews
ocean city, United States
Reviewed 26 March 2016

hotel is all , and really more than I expected. the breakfast crew was friendly, smiling, a nice way to start the day. I was especially grateful for their friendliness. I was visiting Balt. to keep an appointment at Johns Hopkins. Taxi vouchers another nice touch. Our room was clean, the bath recently retiled. Love sleeping under the feather coverlet...

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Thank Dorothy D
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for sharing your comments following your recent visit. I am pleased you took advantage of the Johns Hopkins rate and the taxi vouchers were beneficial. I look forward to sharing your feedback with the hotel team members and welcoming you back again in the future.

London, United Kingdom
Reviewed 26 March 2016

Very good services and nice location they should give more less price to attract people and we will come again tobthe same place so this hotel has Avery nice location and they provide acar to take you to the hospital John Hopkins which is very near

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Thank suwaidana
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We are so pleased you enjoyed your visit to the hotel so much. Thank you for letting us know and I hope we can welcome you back again!

Reviewed 22 March 2016

Excellent hotel! The staff were very helpful and the hotel was a great value because it included taxi vouchers and breakfast each day. The room was clean and quiet which was very appreciated because I was exhausted and needed extra rest. I was able to get a great package deal for my work trip.

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2Thank 82kalik
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We are so pleased you enjoyed your visit to the Hilton Garden Inn Baltimore Inner Harbor! I hope we can welcome you back again in the future.

Glencoe, Illinois
Reviewed 22 March 2016 via mobile

Great location. Great health club. That were the positives. Room was smaller than European ones by train stations. Room was dirty. I saw cob webs all over the ceiling. Beds and linens were terrible ...I have never felt ones this bad in a while. Very loud music heard in the building We had to run the fan all night to...

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3Thank Judy12336050
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share your review following your visit. I am sorry that we did not exceed your expectations, as is our goal. The details you shared clearly do not represent our premium service and cleanliness levels and I appreciate you letting us know so we can quickly address. Again, our apologies and I hope we...

Reviewed 21 March 2016

The staff was awesome and phenomenal for the duration of our stay. Every member of the staff that we came in direct contact with made my family and I feel that we were important and very special. In our many years of marriage and traveling to hotels around the country, we have never experienced this degree of hospitality, professionalism, kindness...

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1Thank Robert A
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Wow! Thank you for taking the time to share details of the service you received! I look forward to sharing your comments with the team members - they are so motivating to hear and I hope you will continue to choose us when you visit Baltimore.

Saint Louis, Missouri
Reviewed 17 March 2016

There were a few hiccups..i.e. booked the Bed and Breakfast room. No, in room breakfast we had to go down stairs to the restaurant to eat. Parking was not included in the room price so we had to pay double for parking in the garage because they do not own the garage (we weren't going to use valet it was...

Review collected in partnership with Hilton Garden Inn
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Thank quintessab2016
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share details following your visit to Baltimore. I am sorry that the parking charge was not clear and we will review the information location on the website to determine if there is a better location to place this. I have also communicated the interruption caused by the late departure to the appropriate department...

Charlotte, North Carolina
Reviewed 17 March 2016

I elected to stay at the Hilton Garden Inn when my organization selected the nearby Four Seasons as our meeting site, thinking the HGI would be less expensive. I was wrong – the HGI ended up more than $50 more than the negotiated rate at the Four Seasons! I won’t make that mistake again. I do enjoy staying at HGIs...

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1Thank Louis59
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking time to share the details of your visit following your recent stay. I am pleased you enjoyed the custom-designed Hilton Garden Inn and I am sorry for the challenges you encountered as that certainly is not indicative of our premium service levels. I hope you will choose to stay with us again.

Naperville
Reviewed 15 March 2016

Just average room and average bed; Hilton used to be better. Maid left cleaning cloth on bathroom counter and did not put away the ironing board or iron. Bed lumpy and not sure how to use the dial thing that might control firmness. I liked the new outlets with USB built in and the new clock (but time was slightly...

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1Thank C S
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you for taking the time to share your review following your recent visit. I am sorry that we did not offer a perfect visit as our goal is to maintain a perfect room. I appreciate you letting me know. I hope you will choose to stay with us again in the future for a truly excellent visit.

Springvale, Maine
Reviewed 15 March 2016

I had the best stay while I was in town for work. It's in a great location and very convienient (and safe) for walking. Jazzmin (front desk) was amazing. She remembered my name and Was eager to assist. Thank you, Jazzmin :)

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Thank Abbi D
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

Thank you so much for letting us know how much you enjoyed the service that was provided and I look forward to sharing your comments with the team, particularly Jazzmin! I hope we can welcome you back again.

Fairfax, United States
Reviewed 14 March 2016

Great accommodations and conveniently located to the fun stuff—harbor and power plant live, as well as fells point. The staff were very friendly and made us feel very welcome. Also, side note, the shower water pressure was AWESOME, especially for a hotel (usually I find they opt for those dribbling water-efficiency heads).

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1Thank Jake A
Elizabeth D, General Manager at Hilton Garden Inn Baltimore Inner Harbor, responded to this review

We are so pleased you enjoyed the centrally located Harbor East neighborhood - it really is quite fantastic, with quite a bit to do! I hope you will continue to visit the Hilton Garden Inn Baltimore Inner Harbor when you travel to Baltimore.

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Baltimore Inner Harbor

Address: 625 President St, Baltimore, MD 21202-4472
Region: United States > Maryland > Baltimore
Price Range: $232 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Baltimore Inner Harbor 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Hilton Garden Inn Baltimore Inner Harbor Hotel Baltimore
Baltimore Hilton Garden Inn
Hilton Baltimore
Hotel Style:
#4 Business Hotel in Baltimore
#9 Family Hotel in Baltimore
#15 Romantic Hotel in Baltimore
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Baltimore Inner Harbor staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Baltimore Inner Harbor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are perfect but on windy days they may be less quiet”
Basque_Explorer, 9 Mar 2017 | Read review
“Try to get one of their courtyard rooms.”
EEM88, 27 Feb 2017 | Read review
“If you are travelling for business and need peace and quiet, request a room that faces the courtyard.”
JoelDR, 23 Feb 2017 | Read review
“Higher floors from this hotel offer excellent views of the inner harbor. Rooms in the xx13 to xx25 range give the best view.”
1stserve, 21 Feb 2017 | Read review
“Ask at check in for a room with a "harbor view".”
KennyG537, 9 Nov 2016 | Read review
5 of 5